Comment 16 for bug 2031969

Revision history for this message
ventsy velev (ventsyv) wrote : Re: [Bug 2031969] Re: Ubuntu 23.04: Suspend & Power off

 I can confirm that in my case I was experiencing this problem on 22.04 so
indeed both are affected.

On Mon, Oct 9, 2023 at 1:55 AM Juerg Haefliger <email address hidden>
wrote:

> The problem is with kernel 6.2 which is in both 23.04 and 22.04 (hwe) so
> affects both releases.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (2036368).
> https://bugs.launchpad.net/bugs/2031969
>
> Title:
> Ubuntu 23.04: Suspend & Power off
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Since update to version 23.04 I am facing several problems related to
> system suspend and shutdownon a HP Envy 15 notebook (2016). The system
> refuses to wake up from standby mode, especially if it has run for a
> longer time. Screen is black, no response to keyboard or trackpad
> actions, power button led is on. The only way out of here is a long
> press on the power button.
>
> Another problem with this and I think it's kind of related. If you
> want to shut down the computer after a long runtime, the machine won't
> power off. In the logs you can see the steps for shutting down the
> OS, but sometimes the machine stays powered on. The power led is on,
> screen is black, no response to keyboard or trackpad actions. System
> has to be powered off by a long press on the power button.
>
> Ubuntu 6.2.0-27.28-generic 6.2.15
>
> ProblemType: Bug
> DistroRelease: Ubuntu 23.04
> Package: linux-image-6.2.0-27-generic 6.2.0-27.28
> ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15
> Uname: Linux 6.2.0-27-generic x86_64
> ApportVersion: 2.26.1-0ubuntu2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tom 2051 F.... wireplumber
> /dev/snd/seq: tom 2037 F.... pipewire
> CasperMD5CheckResult: unknown
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Aug 19 16:01:07 2023
> InstallationDate: Installed on 2018-07-01 (1875 days ago)
> InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64
> (20171018)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless
> interface
> Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide
> Vision HD
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: HP HP ENVY Notebook
> ProcEnviron:
> LANG=de_DE.UTF-8
> PATH=(custom, no user)
> SHELL=/bin/bash
> TERM=xterm-256color
> XDG_RUNTIME_DIR=<set>
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic
> root=UUID=1e8886f5-f232-49b1-af56-f83caee82bba ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-6.2.0-27-generic N/A
> linux-backports-modules-6.2.0-27-generic N/A
> linux-firmware
> 20230323.gitbcdcfbcf-0ubuntu1.5
> SourcePackage: linux
> UpgradeStatus: Upgraded to lunar on 2023-05-01 (109 days ago)
> dmi.bios.date: 11/10/2020
> dmi.bios.release: 15.62
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.62
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 81D2
> dmi.board.vendor: HP
> dmi.board.version: KBC Version 87.21
> dmi.chassis.type: 10
> dmi.chassis.vendor: HP
> dmi.chassis.version: Chassis Version
> dmi.ec.firmware.release: 87.21
> dmi.modalias:
> dmi:bvnInsyde:bvrF.62:bd11/10/2020:br15.62:efr87.21:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81D2:rvrKBCVersion87.21:cvnHP:ct10:cvrChassisVersion:skuZ6J78EA#ABD:
> dmi.product.family: 103C_5335KV
> dmi.product.name: HP ENVY Notebook
> dmi.product.sku: Z6J78EA#ABD
> dmi.product.version: Type1ProductConfigId
> dmi.sys.vendor: HP
>
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>
>