Ubuntu
linux package

  1. Bug #2031969
  2. Comment #9

Comment 9 for bug 2031969

Revision history for this message
Cristiano Fraga G. Nunes (cfgnunes) wrote : Re: Ubuntu 22.04.3 LTS stuck on power-off/reboot screen

I also have the same problem.

After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds.

I've also tested a fresh installation of Ubuntu 22.04.3.

I have a Dell Machine XPS 8930.

And I do not use the "Nouveau driver" as described in a similar bug in: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.2/+bug/2031352

I reported this bug at https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.2/+bug/2031352, but the bug was mistakenly changed to look like it is a bug with the Nouveau drivers. So the issue was not fixed.

I have attached the last shutdown logs
> journalctl -b -1 --since "1 hour ago" > shutdown.txt