Comment 109 for bug 256767

I have an issue with the system being able to see a USB drive. I know the port works because I can plug in a wireless mouse receiver to my USB port.

Linux 4.4.0-66-generic #87-Ubuntu SMP Fri Mar 3 15:29:05 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

dmesg provides this log information when plugging in my external USB 2.0 HDD to my laptop:

[ 5175.324194] usb 3-1: new full-speed USB device number 13 using ohci-pci
[ 5186.192240] usb 3-1: new full-speed USB device number 14 using ohci-pci
[ 5186.376232] usb 3-1: device descriptor read/64, error -62
[ 5186.664228] usb 3-1: device descriptor read/64, error -62
[ 5186.944228] usb 3-1: new full-speed USB device number 15 using ohci-pci
[ 5187.128231] usb 3-1: device descriptor read/64, error -62
[ 5187.400241] usb 3-1: device descriptor read/64, error -62
[ 5187.680223] usb 3-1: new full-speed USB device number 16 using ohci-pci
[ 5188.088164] usb 3-1: device not accepting address 16, error -62
[ 5188.264238] usb 3-1: new full-speed USB device number 17 using ohci-pci
[ 5188.672216] usb 3-1: device not accepting address 17, error -62
[ 5188.672278] usb usb3-port1: unable to enumerate USB device
[ 5228.528228] usb 3-1: new full-speed USB device number 18 using ohci-pci
[ 5228.708117] usb 3-1: device descriptor read/64, error -62
[ 5228.992224] usb 3-1: device descriptor read/64, error -62
[ 5229.272238] usb 3-1: new full-speed USB device number 19 using ohci-pci
[ 5229.452228] usb 3-1: device descriptor read/64, error -62
[ 5229.736224] usb 3-1: device descriptor read/64, error -62
[ 5230.016095] usb 3-1: new full-speed USB device number 20 using ohci-pci
[ 5230.424246] usb 3-1: device not accepting address 20, error -62
[ 5230.600240] usb 3-1: new full-speed USB device number 21 using ohci-pci
[ 5231.008246] usb 3-1: device not accepting address 21, error -62
[ 5231.008308] usb usb3-port1: unable to enumerate USB device