Comment 20 for bug 859137

Revision history for this message
Gustavo (paolo-nino) wrote : Re: [Bug 859137] Re: Motherboard AMD 990FX/SB950 usb don't work

For my ASUS Crosshair V Formula a bios update fix the problem.

2012/12/13 DustWolf <email address hidden>

> There is no fix released the problem still occurs on MSI boards.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/859137
>
> Title:
> Motherboard AMD 990FX/SB950 usb don't work
>
> Status in “linux” package in Ubuntu:
> Fix Released
>
> Bug description:
> USB don't work on a ASUS Crosshair V Formula motherboard.
> If I connect any device to USB 2 printer or flash drive are not
> recognized. Also USB mouse and keyboard are not recognized on USB 2
> connectors.
> Fortunately if I connect mouse and keyboard to USB 3 connectors they
> works constantly.
> If I connect printer or flash drive or external drive box to usb 3
> connection fail after some seconds.
> If I use the USB hub of my Logitech G11 keyboard also the keyboard stop
> working.
> I test Ubuntu Oneiric beta1 and all updates since now but the problem
> it's always present.
> Also Natty, Maverick and Lucid are effected with this USB malfunction.
> I test also other distributions such as Fedora 15 and Sabayon 6 and the
> USB malfunction it's present.
> I test puppy live cd and USB 2 works but not USB 3.
> If I use dmesg | tail I have:
> [ 3603.750117] usb 7-1: device descriptor read/64, error -32
> [ 3604.010107] usb 7-1: device descriptor read/64, error -32
> [ 3604.270108] usb 7-1: new full speed USB device number 3 using ohci_hcd
> [ 3604.420123] usb 7-1: device descriptor read/64, error -32
> [ 3604.680121] usb 7-1: device descriptor read/64, error -32
> [ 3604.940129] usb 7-1: new full speed USB device number 4 using ohci_hcd
> [ 3605.360112] usb 7-1: device not accepting address 4, error -32
> [ 3605.530122] usb 7-1: new full speed USB device number 5 using ohci_hcd
> [ 3605.950115] usb 7-1: device not accepting address 5, error -32
> [ 3605.950169] hub 7-0:1.0: unable to enumerate USB device on port 1
> I think this problem it's specific for AMD 990FX/SB950 chipset.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: linux-image-3.0.0-11-generic 3.0.0-11.18
> ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
> Uname: Linux 3.0.0-11-generic x86_64
> NonfreeKernelModules: nvidia
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 1.23-0ubuntu1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: paolo 2111 F.... pulseaudio
> /dev/snd/controlC0: paolo 2111 F.... pulseaudio
> CRDA: Error: [Errno 2] File o directory non esistente
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xfe600000 irq 16'
> Mixer name : 'Realtek ALC889'
> Components : 'HDA:10ec0889,1043846b,00100004'
> Controls : 39
> Simple ctrls : 23
> Card1.Amixer.info:
> Card hw:1 'NVidia'/'HDA NVidia at 0xfe080000 irq 25'
> Mixer name : 'Nvidia GPU 16 HDMI/DP'
> Components : 'HDA:10de0016,10de0101,00100100'
> Controls : 16
> Simple ctrls : 4
> Date: Sun Sep 25 21:30:30 2011
> HibernationDevice: RESUME=UUID=7480693f-559a-4a0e-a15d-efdf2771f0fb
> IwConfig:
> lo no wireless extensions.
>
> eth0 no wireless extensions.
> MachineType: To be filled by O.E.M. To be filled by O.E.M.
> ProcEnviron:
> PATH=(custom, no user)
> LANG=it_IT.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-11-generic
> root=UUID=ed1fcb52-a56c-4538-b397-4d2b391b6f14 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-3.0.0-11-generic N/A
> linux-backports-modules-3.0.0-11-generic N/A
> linux-firmware 1.60
> RfKill:
>
> SourcePackage: linux
> StagingDrivers: zram
> UpgradeStatus: Upgraded to oneiric on 2011-09-23 (2 days ago)
> dmi.bios.date: 06/22/2011
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 0506
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: Crosshair V Formula
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: To Be Filled By O.E.M.
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0506:bd06/22/2011:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKComputerINC.:rnCrosshairVFormula:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
> dmi.product.name: To be filled by O.E.M.
> dmi.product.version: To be filled by O.E.M.
> dmi.sys.vendor: To be filled by O.E.M.
>
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