Comment 17 for bug 901215

Revision history for this message
Ming Lei (tom-leiming) wrote : Re: [Bug 901215] Re: Can not mount Hitachi Mobile Pro TOURO hard drive by USB

Hi Ding,

Could you help to verify 3.2.0-24.38 to see the UAS problem can be fixed
if you have time?

Thanks,
--
Ming Lei

On Fri, May 4, 2012 at 1:05 AM, Luis Henriques
<email address hidden> wrote:
> This bug is awaiting verification that the kernel for Precise in
> -proposed solves the problem (3.2.0-24.38). Please test the kernel and
> update this bug with the results. If the problem is solved, change the
> tag 'verification-needed-precise' to 'verification-done-precise'.
>
> If verification is not done by one week from today, this fix will be
> dropped from the source code, and this bug will be closed.
>
> See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how
> to enable and use -proposed. Thank you!
>
>
> ** Tags added: verification-needed-precise
>
> --
> You received this bug notification because you are a member of Canonical
> Hardware Enablement Team, which is subscribed to the bug report.
> https://bugs.launchpad.net/bugs/901215
>
> Title:
>  Can not mount Hitachi Mobile Pro TOURO hard drive by USB
>
> Status in “linux” package in Ubuntu:
>  Triaged
> Status in “linux” source package in Oneiric:
>  Fix Committed
> Status in “linux” source package in Precise:
>  Fix Committed
>
> Bug description:
>  [  403.591714] usbcore: registered new interface driver usbhid
>  [  403.591726] usbhid: USB HID core driver
>  [  513.528168] usb 3-2: USB disconnect, device number 2
>  [ 1780.352088] usb 1-4: new high speed USB device number 5 using ehci_hcd
>  [ 1780.495826] scsi4 : uas
>
>  Below is the message get from "dmesg":
>
>  [ 1784.252411] scsi 4:0:0:0: Direct-Access     Hitachi  Touro Mobile Pro A0D0 PQ: 0 ANSI: 4
>  [ 1791.010123] scsi 4:0:0:0: uas_eh_abort_handler tag 0
>  [ 1791.010143] scsi 4:0:0:0: uas_eh_device_reset_handler tag 0
>  [ 1791.010155] scsi 4:0:0:0: uas_eh_target_reset_handler tag 0
>  [ 1791.010164] scsi 4:0:0:0: uas_eh_bus_reset_handler tag 0
>  [ 1791.120379] usb 1-4: reset high speed USB device number 5 using ehci_hcd
>  [ 1791.253692] scsi 4:0:0:0: Device offlined - not ready after error recovery
>  [ 1791.253761] scsi 4:0:0:0: rejecting I/O to offline device
>  [ 1791.253785] scsi 4:0:0:0: rejecting I/O to offline device
>  [ 1791.255566] scsi 4:0:0:1: Enclosure         Hitachi  SES              A0D0 PQ: 0 ANSI: 4
>  [ 1791.255778] scsi 4:0:0:2: uas_sense_old: urb length 26 disagrees with IU sense data length 510, using 18 bytes of sense data
>  [ 1791.256623] sd 4:0:0:0: Attached scsi generic sg2 type 0
>  [ 1791.256899] ses 4:0:0:1: Attached Enclosure device
>  [ 1791.257112] ses 4:0:0:1: Attached scsi generic sg3 type 13
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 11.10
>  Package: linux-image-3.0.0-13-generic 3.0.0-13.22
>  ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
>  Uname: Linux 3.0.0-13-generic i686
>  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
>  ApportVersion: 1.23-0ubuntu4
>  Architecture: i386
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  bjl        1585 F.... pulseaudio
>  CRDA: Error: [Errno 2] No such file or directory
>  Card0.Amixer.info:
>   Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
>     Mixer name : 'Analog Devices AD1981B'
>     Components : 'AC97a:41445374'
>     Controls      : 26
>     Simple ctrls  : 18
>  Card29.Amixer.info:
>   Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
>     Mixer name : 'ThinkPad EC (unknown)'
>     Components : ''
>     Controls      : 2
>     Simple ctrls  : 1
>  Card29.Amixer.values:
>   Simple mixer control 'Console',0
>     Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
>     Playback channels: Mono
>     Limits: Playback 0 - 14
>     Mono: Playback 10 [71%] [off]
>  Date: Wed Dec  7 21:10:19 2011
>  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
>  HotplugNewDevices:
>
>  HotplugNewMounts:
>
>  MachineType: IBM 23733V1
>  PccardctlIdent:
>   Socket 0:
>     no product info available
>   Socket 1:
>     no product info available
>  PccardctlStatus:
>   Socket 0:
>     no card
>   Socket 1:
>     no card
>  ProcEnviron:
>   PATH=(custom, no user)
>   LANG=zh_TW.UTF-8
>   SHELL=/bin/bash
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic root=UUID=8CEC3E27EC3E0C48 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
>  RelatedPackageVersions:
>   linux-restricted-modules-3.0.0-13-generic N/A
>   linux-backports-modules-3.0.0-13-generic  N/A
>   linux-firmware                            1.60
>  RfKill:
>   0: phy0: Wireless LAN
>        Soft blocked: no
>        Hard blocked: no
>  SourcePackage: linux
>  Symptom: storage
>  UdevMonitorLog:
>   monitor will print the received events for:
>   UDEV - the event which udev sends out after rule processing
>  UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 06/25/2003
>  dmi.bios.vendor: IBM
>  dmi.bios.version: 1RET36WW (1.07 )
>  dmi.board.name: 23733V1
>  dmi.board.vendor: IBM
>  dmi.board.version: Not Available
>  dmi.chassis.asset.tag: No Asset Information
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: IBM
>  dmi.chassis.version: Not Available
>  dmi.modalias: dmi:bvnIBM:bvr1RET36WW(1.07):bd06/25/2003:svnIBM:pn23733V1:pvrNotAvailable:rvnIBM:rn23733V1:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
>  dmi.product.name: 23733V1
>  dmi.product.version: Not Available
>  dmi.sys.vendor: IBM
>
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