Comment 8 for bug 131557

Thank you kakashi for submitting this report.

After looking to the retraces you have submitted we have noticed that
you didn't have the debug symbol packages installed. So could you please
try to obtain another backtrace by following the instructions on [1]
(installing the debug symbols for thunderbird), or upload the crash
report that probably was generated during the crash and that should be
located at /var/crash/ to [2] so we'll be able to retrace it.

Please indicate which extensions/plugins do you have enabled; and if
this crash is reproducible describe as in much detail as possible the
steps that lead to it (it is very important for us to have a test case
for each crash).

This will greatly aid us in tracking down your problem.

Thanks in advance.

H. Montoliu

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs
[2] https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/131557/+addcomment