Ubuntu
openoffice.org package

OOo2 attempts to Recovery Documents that do not exist

Bug #33444 reported by Paul Sladen
18
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

OpenOffice is a office productivity suite shipped with the Ubuntu desktop. In the case that is crashes, OOo keeps a record of open files and attempts "Recovery" on the next load.

The Recovery is attempted even if the file does not actually exist on disk anymore, although this does not pop up util after the "Start Recovery >" button has been selected:

  http://www.paul.sladen.org/ubuntu/bugs/ooo2-recovery-nonexistant-file.png

There appears no way to delete or cancel the list of unrecovered files and the dialogue will pop-up again the next time that OOo is started, even if it is to view an external file.

Matthias Klose (doko)
Changed in openoffice.org2:
assignee: nobody → openoffice-pkgs
status: Unconfirmed → Confirmed
Revision history for this message
Mark Anton (mgastkn) wrote :

whenever I try to exit from a "Present" file, it always says that "due to an unexpected error, OpenOffice.org crashed." Then it trys to recover the file.

Revision history for this message
Michael Rooney (mrooney) wrote :

Yes Mark, I have this same issue. It is incredibly consistent, and what makes it worse is you can't cancel the first dialog that appears. You have to let it list all the documents able to recover and from there click cancel. Should this be a separate bug or is it the same issue?

Revision history for this message
Skeletonix (tomaskloucek) wrote :

+1

Revision history for this message
Jim Hutchinson (jphutch) wrote :

I have a similar issue. In my case, the file that was recovered did exist but each time I exit, it asks if I want to recover it again. I don't know if this is related or not. I do have a less than elegant work around that might help some people. Browse to the hidden .openoffice.org2 folder in your /home directory and delete it. You may lose some settings but the problem seems to go away. The folder is recreated the next time you start OOo. There is probably a specific file that could be deleted rather than the whole folder but I couldn't find anything so just deleted it all.

Revision history for this message
Jim Hutchinson (jphutch) wrote :

Scratch that. The problem still exists. I did not go through the same steps to recreate it so I thought it was gone but it's not. I think my problem is the same as bug 90513 rather than this one.

Shouldn't there be a way to delete or edit mistakes???

Revision history for this message
Chris Cheney (ccheney) wrote :

This bug appears to have been fixed in the Ubuntu 7.10 release. Please let me know if it still affects you.

Thanks,
Chris

Changed in openoffice.org:
assignee: openoffice-pkgs → ccheney
status: Confirmed → Incomplete
importance: Medium → Low
Revision history for this message
Michael Rooney (mrooney) wrote :

I haven't seen it since the newer release, so it is quite possible that it has been fixed!

Chris Cheney (ccheney)
Changed in openoffice.org:
assignee: ccheney → nobody
status: Incomplete → Fix Released
Revision history for this message
plantman (rancys) wrote :

I am running 7.10 and see the recovery window every time I start anything in Open Office.

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