edgy -oo crash when try to access format-page-page

Bug #69220 reported by mikko
This bug report is a duplicate of:  Bug #83950: feisty openoffice crash. Edit Remove
2
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

every time I try to access format-page-page oo crashes. It's same problem with all oo applications.
my oo version is 2.0.4 normal edgy installation.

there comes a window:

openoffice.org document recovery
due to an unexpected error, openoffice.org crashed. all the files you were working...

problem appears with new documents as well as opened documents.

Tags: crash edgy
Revision history for this message
mikko (mikko-) wrote :

screenshot

mikko (mikko-)
description: updated
Revision history for this message
mikko (mikko-) wrote :

I tried also packages from

deb http://people.ubuntu.com/~doko/ubuntu/ edgy/$(ARCH)/
deb http://people.ubuntu.com/~doko/ubuntu/ edgy/all/

https://launchpad.net/distros/ubuntu/+source/openoffice.org/+bug/68396

and I also removed openoffice.org-gtk -package

but nothing help.

Revision history for this message
Matthias Klose (doko) wrote :

unreproducible on i386 and amd64.

Changed in openoffice.org:
status: Unconfirmed → Needs Info
Revision history for this message
mikko (mikko-) wrote :

I started oowriter from terminal, but there's no error messages. The other tabs in format-page menu work but format-page-page causes crash.

How could I trace openoffice or get more information on this problem?

Is there a such command?

Revision history for this message
mikko (mikko-) wrote :

I used edgy live-cd and there were no problems. Very strange. I have deleted the .openoffice.org2 -directory from home folder but it didn't help. I wouldn't want to reinstall the whole system but it's the last trick maybe.

Revision history for this message
mikko (mikko-) wrote :

I reistalled my whole edgy system today. Openoffice worked ok for a while. Until I tried to open my old .sxw oowriter-file.
Same problem again. If I only try to write something in calc, same crash comes. And I can't open any files without crash.

But then I add a new user and logged in. Surprise, oo works.

What could I do? I have removed the .openoffice-org2-directory again -no help.

Do I have to remove all files in my home folder? I hope no. Or I have to add a new user every day to get the oo work.

Revision history for this message
mikko (mikko-) wrote :

I started calc from terminal and when I tried to write something to cells:

(libGL warning have always been there, it's ok)

unelma@unelma-laptop:~$ oocalc
libGL warning: 3D driver claims to not support visual 0x46
unelma@unelma-laptop:~$ error: duplicate affix flag H in line SFX H Y 200 S
error: duplicate affix flag H in line SFX H Y 200 S
error: duplicate affix flag H in line SFX H Y 200 S
error: duplicate affix flag I in line SFX I Y 200 S
error: duplicate affix flag I in line SFX I Y 200 S
error: duplicate affix flag I in line SFX I Y 200 S
error: duplicate affix flag J in line SFX J Y 200 S
error: duplicate affix flag J in line SFX J Y 200 S
error: duplicate affix flag J in line SFX J Y 200 S
error: duplicate affix flag K in line SFX K Y 200 S
error: duplicate affix flag K in line SFX K Y 200 S
error: duplicate affix flag K in line SFX K Y 200 S
error: duplicate affix flag S in line SFX S Y 200 S
error: duplicate affix flag T in line SFX T Y 200 S
error: duplicate affix flag P in line SFX P Y 159
error: duplicate affix flag Q in line SFX Q Y 159
error: duplicate affix flag U in line SFX U Y 200 S
error: duplicate affix flag U in line SFX U Y 200 S
error: duplicate affix flag U in line SFX U Y 200 S
error: duplicate affix flag U in line SFX U Y 200 S
error: duplicate affix flag U in line SFX U Y 58
error: duplicate affix flag V in line SFX V Y 200 S
error: duplicate affix flag V in line SFX V Y 200 S
error: duplicate affix flag V in line SFX V Y 200 S
error: duplicate affix flag V in line SFX V Y 200 S
error: duplicate affix flag V in line SFX V Y 58
error: duplicate affix flag W in line SFX W Y 200 S
error: duplicate affix flag W in line SFX W Y 200 S
error: duplicate affix flag W in line SFX W Y 200 S
error: duplicate affix flag W in line SFX W Y 200 S
error: duplicate affix flag W in line SFX W Y 200 S
error: duplicate affix flag W in line SFX W Y 200 S
error: duplicate affix flag W in line SFX W Y 200 S
error: duplicate affix flag W in line SFX W Y 177
error: duplicate affix flag X in line SFX X Y 200 S
error: duplicate affix flag X in line SFX X Y 200 S
error: duplicate affix flag X in line SFX X Y 200 S
error: duplicate affix flag X in line SFX X Y 200 S
error: duplicate affix flag X in line SFX X Y 200 S
error: duplicate affix flag X in line SFX X Y 200 S
error: duplicate affix flag X in line SFX X Y 200 S
error: duplicate affix flag X in line SFX X Y 191
error: duplicate affix flag Y in line SFX Y Y 200 S
error: duplicate affix flag Z in line SFX Z Y 200 S
libGL warning: 3D driver claims to not support visual 0x46
unelma@unelma-laptop:~$

Revision history for this message
mikko (mikko-) wrote :

I deleted also all hidden files in my home directory. Gnome goes to default but nothing happens with openoffice. Oo works still normal with my new user. Without crashes.

Revision history for this message
mikko (mikko-) wrote :

I have used my ubuntu without problems about three weeks. But, only with the new users, not the first one.

My friend has same problem in dapper, openoffice crashes every time with the first user (created during the install). But all other users are ok.

Revision history for this message
mikko (mikko-) wrote :
Download full text (7.5 KiB)

Same problem again, after some months. I removed original oo-packages of ubuntu and installed oo 2.1 from www.openoffice.org but it did not help. Oo crashes every time when try to access Format-Page-Page in Writer, Calc, Draw and Impress.

--------------------------------------------------------

strace of soffice process
(mikko@unelma-laptop:~$strace -p 9090 &>file.txt)

Process 9405 attached - interrupt to quit
wait4(-1, [{WIFEXITED(s) && WEXITSTATUS(s) == 79}], 0, NULL) = 9416
--- SIGCHLD (Child exited) @ 0 (0) ---
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb7e206f8) = 9453
wait4(-1, <unfinished ...>
Process 9405 detached

----------------------------------------------------------------------------------

I got this kind of error messages one time (only one time)

mikko@unelma-laptop:/opt/openoffice.org2.1$openoffice.org-2.1

mikko@unelma-laptop:/opt/openoffice.org2.1$
mikko@unelma-laptop:/opt/openoffice.org2.1$
mikko@unelma-laptop:/opt/openoffice.org2.1$openoffice.org-2.1

Fatal exception: Signal 11
Stack:
/opt/openoffice.org2.1/program/libuno_sal.so.3[0xb7340980]
/opt/openoffice.org2.1/program/libuno_sal.so.3[0xb7340aaa]
/opt/openoffice.org2.1/program/libuno_sal.so.3[0xb7340b57]
[0xffffe420]
/opt/openoffice.org2.1/program/libsfx680li.so[0xb2668ec8]
/opt/openoffice.org2.1/program/libvcl680li.so(_ZN10TabControl14DeactivatePageEv+0x22)[0xb7f1ee5c]
/opt/openoffice.org2.1/program/libvcl680li.so(_ZN10TabControl13SelectTabPageEt+0x47)[0xb7f20f01]
/opt/openoffice.org2.1/program/libvcl680li.so(_ZN10TabControl15MouseButtonDownERK10MouseEvent+0x2d)[0xb7f211bf]
/opt/openoffice.org2.1/program/libvcl680li.so[0xb7ed31ec]
/opt/openoffice.org2.1/program/libvcl680li.so[0xb7ed356f]
/opt/openoffice.org2.1/program/libvclplug_gtk680li.so[0xb5d1f00e]
/usr/lib/libgtk-x11-2.0.so.0(_gtk_marshal_BOOLEAN__BOXED+0x60)[0xb5adcb00]
/usr/lib/libgobject-2.0.so.0(g_closure_invoke+0x20d)[0xb587687d]
/usr/lib/libgobject-2.0.so.0[0xb5886b93]
/usr/lib/libgobject-2.0.so.0(g_signal_emit_valist+0x68f)[0xb5887e7f]
/usr/lib/libgobject-2.0.so.0(g_signal_emit+0x29)[0xb5888279]
/usr/lib/libgtk-x11-2.0.so.0[0xb5bf05f8]
/usr/lib/libgtk-x11-2.0.so.0(gtk_propagate_event+0x183)[0xb5ad5ef3]
/usr/lib/libgtk-x11-2.0.so.0(gtk_main_do_event+0x317)[0xb5ad70f7]
/usr/lib/libgdk-x11-2.0.so.0[0xb59607ea]
/usr/lib/libglib-2.0.so.0(g_main_context_dispatch+0x182)[0xb57fd802]
/usr/lib/libglib-2.0.so.0[0xb58007df]
/usr/lib/libglib-2.0.so.0(g_main_context_iteration+0x65)[0xb5800d45]
/opt/openoffice.org2.1/program/libvclplug_gtk680li.so[0xb5d01994]
/opt/openoffice.org2.1/program/libvclplug_gen680li.so(_ZN14X11SalInstance5YieldEbb+0x2c)[0xb579f41a]
/opt/openoffice.org2.1/program/libvcl680li.so(_ZN11Application5YieldEb+0x5f)[0xb7d1d4c7]
/opt/openoffice.org2.1/program/libsvx680li.so[0xb088f553]
/opt/openoffice.org2.1/program/libsvx680li.so[0xb08807b7]
/opt/openoffice.org2.1/program/libsvx680li.so[0xb0a10b31]
/opt/openoffice.org2.1/program/libsvx680li.so[0xb0a11632]
/etc/openoffice.org-2.1/program/soffice.bin(_ZN7desktop19impl_callRecoveryUIEhhh+0x485)[0x8063b87]
/etc/openoffice.org-2.1/program/soffice.bin(_ZN7desktop7Desktop9SaveTasksEv+0x...

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Revision history for this message
mikko (mikko-) wrote :

I upgraded to feisty today, but nothing happened.

But then I tried to delete all hidden files, (files and folders) in my home folder. After restart, oo works perfectly.
Maybe two days, or two weeks. (or eternally, I hope)

But it's annoying, I deleted all the files at the same time, not one by one. And I'll get maybe never to know which file produced the problem..

Revision history for this message
mikko (mikko-) wrote :

It doesn't work anymore today..
And also empty homefolder doesn't help..

Revision history for this message
mikko (mikko-) wrote :
Revision history for this message
Matthias Klose (doko) wrote :

unable to reproduce with OOo 2.2.0 in feisty; please recheck with a current daily live CD if possible

Changed in openoffice.org:
status: Needs Info → Confirmed
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