Comment 15 for bug 242196

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Daniel Gimpelevich (daniel-gimpelevich) wrote :

Sorry it took so long before I could take a look. I can see no trace of the phone in either of those files. Are you sure it was plugged in when you issued the commands? It looks like you have a USB2 card, and on-board USB1 ports, or maybe the other way around. Please put the phone in storage mode, plug it into a USB2 port (not a hub), and issue those commands again while the phone is plugged in:

sudo lsusb -vvv > lsusb.txt
dmesg > dmesg.txt

That will replace the two files in your home folder with fresh ones. Once I take a look at those, I may get a better idea of what's going on.