Comment 2 for bug 556784

Mirella,
Sorry to hear you arehaving an issue with Ubuntu One. I cant tell from the loga apport uploaded what might be the cause of your issue. if you would like to help us debug the situation further that would greatly be appreciated.

1. stop the syncdaemon by running the following command from a Terminal:
   u1sdtool -q
  ("ps -eaf | grep ubuntuone-client" should give you nothing).

2) Run the following in the Terminal to open/create this file:
 gedit ~/.config/ubuntuone/syncdaemon.conf

    #Add the following two (2) lines to this file and save:
    [__main__]
    log_level = DEBUG

3. restart the client and reproduce your issue.

4. attach the logs to this report. Just zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here.

After you attach the logs you can change the 'Status' of your bug back to 'New'. The status of a bug report can be modified by clicking on the current status in the yellow line, which will reveal a sub menu. You can then set a new status in the drop down box.

thank you,
duanedesign