Comment 4 for bug 572651

Revision history for this message
hjkooy (hjkooy) wrote : Re: [Bug 572651] Re: Ubuntu One semi-/not connected...

duanedesign wrote:
> hjkooy
> The workaround 'u1sdtool -q; killall ubuntuone-login; u1sdtool -c' was for people upgrading to Lucid that were experiencing a bug. You should not have to do that. Also the Preferences panel located in the 'Me Menu' is on the newer version in Lucid or the Beta/PPA.
>
OK, stand corrected...
> Lets try and get your computer added. Can you try the following and let
> us know the results.
>
> 1. Quit the Ubuntu One client
> 2. Open Applications->Accessories->Passwords and Encryption Keys
> 3. Click on the arrow next to "Passwords"
>
> 4. Right-click on the Ubuntu One token and select "Delete"
>
Could find it on the machine that actually does work, could not find it
at the other machine (with the problems)...
> 5. Go to https://one.ubuntu.com/account/machines/
>
Could find the computer that actually does work there, could not find
the affected system... did log out there (just to be sure...)
> 6. Click on the checkbox next to your computer
> 7. Click the "Remove selected computers" button
> 8. Open Applications->Internet->Ubuntu One
> 9. a web page should open, prompting you to add your computer to your Ubuntu One account
>
The page does not appear :-(
> 10. Add your computer
>
> You should be connected after you follow these steps. If you are not
> connected, can you please attach the following files to this bug report?
>
> ~/.cache/ubuntuone/log/oauth-login.log
>
OK, see attachment... (UbuntuOne.Client.Applet Starting Ubuntu One
Client version 1.0.3)
> ~/.cache/ubuntuone/log/syncdaemon-exceptions.log
>
Sorry, no such file... but I did find a syncdaemon.log, so including
that in the hope it helps... (indicates that the UbuntuOne client did
indeed stop, but nothing after that)
> Thank you,
> duanedesign
>
Thank you for a prompt reply...
Please let me know if you need any additional information or tests.

--
dr. H.J. (Dik-Jan) Kooy
<email address hidden> / 06-22884483