Comment 3 for bug 697976

Revision history for this message
Duane Hinnen (duanedesign) wrote :

Jonathan,
you can attach your Ubuntu One logs to this bug and we can take a look at them and see if the information is still there from the time of the crash and if it provides any clues to what happened. You can attach the logs to this bug report using the 'Add Attachment or Patch' button at the bottom of the page. Just zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here. You can zip the folder by right-clicking on it and selecting compress.

After you attach the logs you can change the 'Status' of your bug back to 'New'. The status of a bug report can be modified by clicking on the current status in the yellow line, which will reveal a sub menu. You can then set a new status in the drop down box.

thank you,
duanedesign