Comment 3 for bug 110906

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Richard Birnie (rbirnie-deactivatedaccount) wrote :

Ernani,

thanks for feeding back. This behaviour is a little odd. It could be a problem with Synaptic. I'm assuming you haven't done any messing around with file permissions in /var/lib/dpkg. It might be useful to see the contents of /var/log/dpkg.log if there's anything there to see what's happening before the crash, if you could attach that file that would be great.

You say it happens soon after the system is loaded. Do you mean that you login and then the error message spontaneously pops up while you are doing something else or does it occur when you try to use Synaptic to update. If possible could you take a screenshot of what you see when the error occurs and attach that here as well.

Here's something else to try. From a terminal type
sudo apt-get update
and then when that's finished
sudo apt-get upgrade

This does the same thing as updating using Synaptic. Could you paste the terminal output from those commands here. If it produces a long output copy it to a file and attach that, it's easy to read.

Finally what happens if you run 'sudo dpkg --configure -a' then try to do an update. I'm not expecting much but you never know.

Sorry I know that's a lot of questions, just trying to figure out what's wrong.
Thanks for helping to improve Ubuntu.
Richard