Comment 2 for bug 87047

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C de-Avillez (hggdh2) wrote :

Thank you for your bug report.

Unfortunately the stack trace / backtrace is not detailed enough to help. If this bug is reproducible at will, could you please:

1. add to your /etc/apt/sources.list the debug symbols repository? You can edit it directly with the editor of your preference (as root), and add at the bottom the following line:

deb http://people.ubuntu.com/~pitti/ddebs feisty main universe

You can also use Synaptic (under Gnome, go to System/Administration/Synaptic Package Manager and then, on Synaptic, select Settings/Repositories, and add the entry under the "Third Party" tab.

Please read on https://wiki.ubuntu.com/DebuggingProgramCrash?highlight=%28%2F%2Fpeople.ubuntu.com%2F%7Epitti%2Fddebs%29 for details.

2. update the repositories, but do not install any upgraded package.

3. Now we have two options: we can just retrace the report you have, or we can try to reproduce it. I think, right now, retracing is simpler.

Your issue report should be at /var/crash. Open a terminal session, and then:

cd /var/crash

Find the name of the bug report, and issue

apport-retrace <name of the bug report file> -o 87047.retrace

this command will take a bit to complete, and during its execution it will download any necessary debug packages.

After the completion of the retrace, please upload the newly-created report here.

Thank you.