Ubuntu
ubuntu-release-upgrader package

SystemError message is unhelpful and causes a crash for non-English languages

Bug #1221307 reported by Bernhard Dick
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Fix Released
Medium
Brian Murray

Bug Description

I want to upgrade to the current developing state of Saucy Salamander. During the state "calculation changes" the update-manager crashes. Also does the same if I run do-release-upgrade from console.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: update-manager 1:0.186.2
Uname: Linux 3.9.0-994-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.4
Architecture: amd64
Date: Thu Sep 5 17:58:33 2013
GsettingsChanges:
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-time' b'1378396641'
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'window-height' b'591'
 b'com.ubuntu.update-manager' b'window-width' b'980'
InstallationDate: Installed on 2012-04-11 (511 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120327.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: Upgraded to raring on 2013-09-05 (0 days ago)

Revision history for this message
Bernhard Dick (bernhard-2) wrote :
Revision history for this message
Bernhard Dick (bernhard-2) wrote :
Revision history for this message
Bernhard Dick (bernhard-2) wrote :
tags: added: saucy
Brian Murray (brian-murray)
affects: update-manager (Ubuntu) → ubuntu-release-upgrader (Ubuntu)
Revision history for this message
Bernhard Dick (bernhard-2) wrote :

Setting LANG=en_US.UTF-8 and LANGUAGE=en_US:en helps (normally on the system this is LANG=de_DE.UTF-8 and LANGUAGE=de_DE:de:en ) helps and leads to displaying the error message with dependencyproblems. So it seems to be regarded to the german translation.

Revision history for this message
Brian Murray (brian-murray) wrote :

I've recreated using by adding and installing packages from the xorg-edger's PPA. The error message included in the details dialog box raised by DistUpgradeCache.py included the following information:

"E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages."

I don't think is extra bit of information provides any value to Ubuntu users trying to debug the situation and given that a bug report is not automatically created with this information, I think it should just be removed.

Brian Murray (brian-murray)
Changed in ubuntu-release-upgrader (Ubuntu):
assignee: nobody → Brian Murray (brian-murray)
status: New → In Progress
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-release-upgrader - 1:0.202

---------------
ubuntu-release-upgrader (1:0.202) saucy; urgency=low

  * DistUpgradeQuirks.py: when removing .crash files also remove whoopsie
    .upload and .uploaded files
  * DistUpgradeCache.py: remove unhelpful system error message from upgrade
    failure dialog (LP: #1221307)
 -- Brian Murray <email address hidden> Mon, 09 Sep 2013 16:37:20 -0700

Changed in ubuntu-release-upgrader (Ubuntu):
status: In Progress → Fix Released
Brian Murray (brian-murray)
summary: - The update process raring->saucy crashes at calculating changes state
+ SystemError message is unhelpful and causes a crash for non-English
+ languages
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