Ubuntu Studio

Help icon in 12.04.3 launcher menu opens 404 page

Bug #1236111 reported by Jerre Domitilli on 2013-10-07

This bug affects 2 people

	Status	Importance	Assigned to	Milestone
Ubuntu Studio	Fix Released	Medium	Unassigned	Ubuntu Studio precise-12.04.04-release
ubuntustudio-default-settings (Ubuntu)	Fix Released	Medium	Unassigned
Precise	Fix Released	Undecided	Unassigned	Ubuntu ubuntu-12.04.4

Bug Description

Ubuntu Studio 12.04.3 64bit
Fresh install on 2 boxes

Added:
Rhythmbox
vlc
pidgin
thunderbird
k3b
kdenlive
official updates

The Ubuntu Studio (xfce4) launcher menu (upper left with studio icon). Just above "Log Out" is the Help icon. When I click on this on either box, firefox launches and returns a 404 page.

Opened /usr/share in natilus; folder the help icon points to does not exist.\

SRU request:

[Impact]

* Users will not be able to access any documentation for Ubuntu Studio, since the link is incorrect. This causes confusion for users.

* The bug has been fixed in Ubuntu Studio 12.10 and later.

* We are backporting the same line only into 12.04.

[Test Case]

* In Ubuntu Studio 12.04.3 LTS, click on the Ubuntu Studio launcher on the top-left button.

* A menu appears, and select "Help".

* Before the SRU, Firefox (or your browser) will be launched, but saying that it cannot find /usr/share/ubuntustudio-docs/index.html

* After the installation of the SRU package, Firefox (or your default browser) should be able to browse our help wiki page, which is at https://help.ubuntu.com/community/UbuntuStudio.

[Regression Potential]

* Regressions should be minimum, as we are only changing the execution method for the help.

* The exact line is used in Ubuntu Studio 12.10 or later.

* I myself have tested that it works.

* Though, if regressions do happen, I will fix it immediately.

[Other Info]

* We hope to fix this a.s.a.p (at least before Ubuntu Studio 12.04.4 LTS release).

See original description

Tags:

Related branches

lp:ubuntu/precise-proposed/ubuntustudio-default-settings

Revision history for this message

holstein (mikeholstein) wrote on 2013-10-07:

the "missing" location is /usr/share/ubuntustudio-docs/ as reported by the user

Howard Chan (smartboyhw) on 2013-10-07

Changed in ubuntustudio:
assignee:	nobody → Ubuntu Studio Development Team (ubuntustudio-dev)
milestone:	none → precise-12.04.04-release
importance:	Undecided → Medium
status:	New → Confirmed

Howard Chan (smartboyhw) on 2013-10-07

Changed in ubuntustudio-default-settings (Ubuntu):
assignee:	nobody → Ubuntu Studio Development Team (ubuntustudio-dev)
milestone:	none → ubuntu-12.04.4
importance:	Undecided → Medium
status:	New → Confirmed

Howard Chan (smartboyhw) on 2013-10-07

Changed in ubuntustudio:
status:	Confirmed → Triaged
Changed in ubuntustudio-default-settings (Ubuntu):
status:	Confirmed → Triaged

Howard Chan (smartboyhw) on 2013-10-07

Changed in ubuntustudio:
assignee:	Ubuntu Studio Development Team (ubuntustudio-dev) → Howard Chan (smartboyhw)
Changed in ubuntustudio-default-settings (Ubuntu):
assignee:	Ubuntu Studio Development Team (ubuntustudio-dev) → Howard Chan (smartboyhw)
description:	updated

Revision history for this message

Howard Chan (smartboyhw) wrote on 2013-10-07:

Debdiff for ubuntustudio-default-settings 0.33ubuntu0.1 Edit (1.8 KiB, text/plain)

Revision history for this message

Ubuntu QA Website (ubuntuqa) wrote on 2013-10-07:

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1236111

tags:

added: iso-testing

Revision history for this message

Dmitry Shachnev (mitya57) wrote on 2013-10-08:

Link desktop files should look like this:

Type=Link
URL=...

See http://standards.freedesktop.org/desktop-entry-spec/latest/ar01s05.html.

Revision history for this message

Howard Chan (smartboyhw) wrote on 2013-10-08:

SRU patch v2 Edit (1.4 KiB, text/plain)

Revision history for this message

Brian Murray (brian-murray) wrote on 2013-10-10: Please test proposed package

Hello Jerre, or anyone else affected,

Accepted ubuntustudio-default-settings into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/ubuntustudio-default-settings/0.33ubuntu0.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in ubuntustudio-default-settings (Ubuntu Precise):
status:	New → Fix Committed
tags:	added: verification-needed
Changed in ubuntustudio-default-settings (Ubuntu Precise):
milestone:	none → ubuntu-12.04.4
Changed in ubuntustudio-default-settings (Ubuntu):
milestone:	ubuntu-12.04.4 → none

Len Ovens (len-ovenwerks) on 2013-10-13

tags:

added: verification-done
removed: verification-needed

Revision history for this message

Jerre Domitilli (jerredomitilli) wrote on 2013-10-13:

Tested proposed update on bare metal fresh install.

Help icon now works only *IF* the user has working internet access.

Core Documentation should be accessable locally.

Revision history for this message

Kaj Ailomaa (zequence) wrote on 2013-10-13: Re: [Bug 1236111] Re: Help icon in 12.04.3 launcher menu opens 404 page

Unfortunately, there is no core documentation :).
The community wiki is all we have right now.

/Kaj Ailomaa - Ubuntu Studio Project lead

On Mon, Oct 14, 2013, at 12:53 AM, Jerre Domitilli wrote:
> Tested proposed update on bare metal fresh install.
>
> Help icon now works only *IF* the user has working internet access.
>
> Core Documentation should be accessable locally.
>

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-10-24:

This bug was fixed in the package ubuntustudio-default-settings - 0.33ubuntu0.1

---------------
ubuntustudio-default-settings (0.33ubuntu0.1) precise; urgency=low

* Fix help icon in launcher menu by opening help page in wiki
instead (LP: #1236111)
-- Howard Chan <email address hidden> Mon, 07 Oct 2013 14:27:27 +0800

Changed in ubuntustudio-default-settings (Ubuntu Precise):
status:	Fix Committed → Fix Released

Revision history for this message

Brian Murray (brian-murray) wrote on 2013-10-24: Update Released

#10

The verification of this Stable Release Update has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.

Revision history for this message

Ross Gammon (rosco2) wrote on 2017-02-04:

#11

All supported releases appear to be fixed now - so closing this task.