Ubuntu
update-manager package

apport does not upload apt-clone_system_state.tar.gz (permission denied)

Bug #1274704 reported by Steve Magoun
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Invalid
Undecided
Unassigned
Precise
Fix Released
High
Brian Murray

Bug Description

[Test Case]
1) In a terminal on a uvt virtual machine run update-manager -d
2) Choose no when presented with a warning about about your graphics not being supported
3) Confirm that /var/log/dist-upgrade/apt-clone_system_state.tar.gz exists
4) Run ubuntu-bug ubuntu-release-upgrader-core
5) Expand the apport dialog and confirm that VarLogDistUpgradeAptclone is not included

After installing the update-manager package from -proposed repeat step 4.

VarLogDistUpgradeAptclone... should now be included in the bug report although the apport dialog will say that it is binary data.

Original Report
---------------
When reporting a bug via 'ubuntu-bug ubuntu-release-upgrader-core', apport does not upload the file /var/log/dist-upgrade/apt-clone_system_state.tar.gz due to a permission error.

To reproduce:
1) Install 12.04.3 with updates
2) Try to upgrade to 14.04 via 'update-manager -d' (this fails - see bug 1274672)
3) Run 'ubuntu-bug ubuntu-release-upgrader-core'

Expected result:
Apport uploads apt-clone_system_state.tar.gz to launchpad along with apt.log and main.log

Actual results
Apport uploads apt.log and main.log to launchpad, but does not upload apt-clone_system_state.tar.gz. The corresponding bug report says there is a permission error for that file (see bug 1274672 for an example)

Permissions on /var/log/dist-upgrade are:
ubuntu@ubuntu-VirtualBox:~$ ll /var/log/dist-upgrade/
total 556
drwxr-xr-x 2 root root 4096 Jan 30 14:13 ./
drwxr-xr-x 15 root root 4096 Jan 30 15:59 ../
-rw------- 1 root root 417219 Jan 30 14:13 apt-clone_system_state.tar.gz
-rw-r--r-- 1 root root 126781 Jan 30 14:14 apt.log
-rw-r--r-- 1 root root 1007 Jan 30 14:13 lspci.txt
-rw-r--r-- 1 root root 11331 Jan 30 14:14 main.log
-rw-r--r-- 1 root root 0 Jan 30 14:12 term.log

ProblemType: BugDistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.11
ProcVersionSignature: Ubuntu 3.8.0-35.50~precise1-generic 3.8.13.13
Uname: Linux 3.8.0-35-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Thu Jan 30 16:00:41 2014
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1391108049
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bashSourcePackage: update-manager
Symptom: ubuntu-release-upgrader-core
UpgradeStatus: Upgraded to precise on 2014-01-30 (0 days ago)
VarLogDistupgradeAptclonesystemstate.tar.gz: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'
VarLogDistupgradeTermlog:

See original description
Revision history for this message
Steve Magoun (smagoun) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

In the ubuntu-release-upgrader package hook for Trusty this is done via the following:

    clone_file = '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'
    if os.path.exists(clone_file):
        report['VarLogDistupgradeAptclonesystemstate.tar.gz'] = \
            root_command_output(["cat", clone_file], decode_utf8=False)

This change should be SRU'ed back to update-manager in Precise.

Changed in update-manager (Ubuntu):
status: New → Invalid
Changed in update-manager (Ubuntu Precise):
status: New → Triaged
importance: Undecided → High
Brian Murray (brian-murray)
Changed in update-manager (Ubuntu Precise):
assignee: nobody → Brian Murray (brian-murray)
status: Triaged → In Progress
Brian Murray (brian-murray)
description: updated
Revision history for this message
Steve Langasek (vorlon) wrote : Please test proposed package

Hello Steve, or anyone else affected,

Accepted update-manager into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/update-manager/1:0.156.14.13 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in update-manager (Ubuntu Precise):
status: In Progress → Fix Committed
tags: added: verification-needed
Revision history for this message
Brian Murray (brian-murray) wrote :

I installed update-manager version 1:0.156.14.13 from precise-proposed and confirm that apt-clone_system_state.tar.gz was included in my bug report data.

tags: added: verification-done
removed: verification-needed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package update-manager - 1:0.156.14.13

---------------
update-manager (1:0.156.14.13) precise-proposed; urgency=medium

  * debian/source_update-manager.py: use root_command_output so that we can
    collect apt-clone_system_state.tar.gz. (LP: #1274704)
 -- Brian Murray <email address hidden> Fri, 11 Apr 2014 14:42:25 -0700

Changed in update-manager (Ubuntu Precise):
status: Fix Committed → Fix Released
Revision history for this message
Steve Langasek (vorlon) wrote : Update Released

The verification of the Stable Release Update for update-manager has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.

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