Ubuntu
telephony-service package

Can't mute a conference call

Bug #1398431 reported by Pat McGowan
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Critical
Victor Tuson Palau
Canonical System Image ww51-2014
telephony-service
Fix Released
Critical
Tiago Salem Herrmann
telephony-service (Ubuntu)
Fix Released
Critical
Tiago Salem Herrmann
telephony-service (Ubuntu RTM)
Fix Released
Critical
Tiago Salem Herrmann

Bug Description

[Procedures]
1.make a conference call
2.in calling interface click the mute button

[Expect results]
the conference call will be mute
[Actual results]
the mute button does not respond and audio is still heard by others on the call

[Reproduce]
Always

Tags: ww51

Related branches

lp:~tiagosh/telephony-service/fix-1398431
Bill Filler (community): Approve
PS Jenkins bot: Approve (continuous-integration)
Diff: 11 lines (+1/-1)
1 file modified
libtelephonyservice/callentry.cpp (+1/-1)
lp:ubuntu/vivid-proposed/telephony-service
lp:~tiagosh/telephony-service/rtm-14.09-fix-1398431
Ubuntu Phablet Team: Pending requested
Diff: 11 lines (+1/-1)
1 file modified
libtelephonyservice/callentry.cpp (+1/-1)
Pat McGowan (pat-mcgowan)
Changed in canonical-devices-system-image:
importance: Undecided → Critical
milestone: none → ww50-2014
status: New → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in telephony-service (Ubuntu):
status: New → Confirmed
Bill Filler (bfiller)
Changed in telephony-service (Ubuntu):
assignee: nobody → Tiago Salem Herrmann (tiagosh)
Revision history for this message
Tiago Salem Herrmann (tiagosh) wrote :

I am unable to reproduce the issue.
Can you provide the exact steps to create the conference?
Did you receive both calls and merged them? Or did you receive one, made another one and then merged them?

Pat McGowan (pat-mcgowan)
Changed in canonical-devices-system-image:
assignee: nobody → Victor Tuson Palau (vtuson)
Revision history for this message
Tiago Salem Herrmann (tiagosh) wrote :

Please, also grab the log before tapping the mute button with the following command as phablet:

dbus-monitor > mute.log

Bill Filler (bfiller)
Changed in telephony-service (Ubuntu):
importance: High → Critical
Changed in telephony-service (Ubuntu RTM):
importance: Undecided → Critical
assignee: nobody → Tiago Salem Herrmann (tiagosh)
Revision history for this message
Victor Tuson Palau (vtuson) wrote :

note that I am in a conference call, but the mute button is grey out so I cant actually use it to mute

Bill Filler (bfiller)
Changed in telephony-service:
importance: Undecided → Critical
tags: added: ww51
Bill Filler (bfiller)
Changed in telephony-service:
assignee: nobody → Tiago Salem Herrmann (tiagosh)
Revision history for this message
Tiago Salem Herrmann (tiagosh) wrote :

Thanks for the screenshot. It looks like the call is in voicemail mode, so the keypad and mute button are intentionally disabled.
There is a bug in telephony-service that could set conferences as voicemail calls when the voicemail number isn't provided by the sim card, which explains the problem.

Pat McGowan (pat-mcgowan)
Changed in telephony-service (Ubuntu):
status: Confirmed → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package telephony-service - 0.1+15.04.20141210-0ubuntu1

---------------
telephony-service (0.1+15.04.20141210-0ubuntu1) vivid; urgency=low

  [ Ubuntu daily release ]
  * New rebuild forced

  [ Tiago Salem Herrmann ]
  * Only set voicemail is the phone number is not empty. (LP: #1398431)
  * Use dbus-send to get the list of modems from ofono.
 -- Ubuntu daily release <email address hidden> Wed, 10 Dec 2014 18:01:56 +0000

Changed in telephony-service (Ubuntu):
status: In Progress → Fix Released
Revision history for this message
Bill Filler (bfiller) wrote :

I'm still seeing this bug on krillin with the fix. Here is the scenario I am testing:

1) call ubuntu phone from phone 1
2) call ubuntu phone from phone 2
3) merge the calls on ubuntu phone
4) verify audio is heard on phone 1 and phone 2
5) mute ubuntu phone
6) no audio heard on phone 1, but audio heard on phone 2
7) muting phone 1 causes no audio to be heard on phone 2

The mute button is properly enabled disabled when pressing it. Seeing this in .cache/upstart/dbus.log | grep Pulse when toggling the mute button:
Setting PulseAudio source 'source.primary' muted '0'
Setting PulseAudio source 'source.primary' muted '1'

Changed in pulseaudio (Ubuntu):
importance: Undecided → Critical
Changed in pulseaudio (Ubuntu RTM):
importance: Undecided → Critical
Changed in pulseaudio (Ubuntu):
assignee: nobody → Ricardo Salveti (rsalveti)
Changed in pulseaudio (Ubuntu RTM):
assignee: nobody → Ricardo Salveti (rsalveti)
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package telephony-service - 0.1+15.04.20141215~rtm-0ubuntu1

---------------
telephony-service (0.1+15.04.20141215~rtm-0ubuntu1) 14.09; urgency=low

  [ Tiago Salem Herrmann ]
  * Only set voicemail is the phone number is not empty. (LP: #1398431)
 -- Ubuntu daily release <email address hidden> Mon, 15 Dec 2014 20:46:11 +0000

Changed in telephony-service (Ubuntu RTM):
status: New → Fix Released
Bill Filler (bfiller)
no longer affects: pulseaudio (Ubuntu)
no longer affects: pulseaudio (Ubuntu RTM)
Changed in telephony-service:
status: New → Fix Released
Changed in canonical-devices-system-image:
status: Confirmed → Fix Released
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