GDM fails to activate the login session in AWS Workspaces

Bug #1985128 reported by Marco Trevisan (Treviño)
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Fix Released
High
Marco Trevisan (Treviño)
Jammy
Fix Released
High
Unassigned

Bug Description

[Impact]

This is the main error:

Aug 05 18:05:39 ip-198-19-76-222 gdm3[837]: Gdm: GdmSession: conversation dcv-graphical-sso started more than once
Aug 05 18:05:39 ip-198-19-76-222 gnome-shell[1006]: _reportInitError dcv-graphical-sso
Aug 05 18:05:39 ip-198-19-76-222 gnome-shell[1006]: JS ERROR: Failed to start dcv-graphical-sso verification: Gio.DBusError: GDBus.Error:org.freedesktop.DBus.Error.Spawn.Failed: Could not create authentication >
                                                    _promisify/proto[asyncFunc]/</<@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:425:45
                                                    ### Promise created here: ###
                                                    _startService@resource:///org/gnome/shell/gdm/util.js:629:42
                                                    _beginVerification@resource:///org/gnome/shell/gdm/util.js:652:14
                                                    _getUserVerifier@resource:///org/gnome/shell/gdm/util.js:554:14
                                                    async*begin@resource:///org/gnome/shell/gdm/util.js:256:18
                                                    begin@resource:///org/gnome/shell/gdm/authPrompt.js:667:28
                                                    _hideUserListAndBeginVerification@resource:///org/gnome/shell/gdm/loginDialog.js:1171:26
                                                    _onReset@resource:///org/gnome/shell/gdm/loginDialog.js:889:18
                                                    reset@/<email address hidden>/extension.js:100:14
                                                    _loginScreenSessionActivated@resource:///org/gnome/shell/gdm/loginDialog.js:976:30
                                                    _gotGreeterSessionProxy/<@resource:///org/gnome/shell/gdm/loginDialog.js:991:22

[Test Case]
sudo apt install gnome-session gnome-shell-extensions
Install the update.
Log out.
Select your name on the login screen.
Click the gear button to choose a session to log in to.
Finish logging in.

Verify that things continue to work well for all these sessions:
GNOME
GNOME Classic
Ubuntu
Ubuntu on Xorg

[What Could Go Wrong]
User is enable to login or SSO doesn't work.

Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :
Download full text (4.3 KiB)

This bug was fixed in the package gnome-shell - 42.4-1ubuntu1

---------------
gnome-shell (42.4-1ubuntu1) kinetic; urgency=medium

  * Merge with Debian, remaining changes:
    - Replace gnome-backgrounds dep with ubuntu-wallpapers and Suggests
      gnome-themes-standard-data, gnome-backgrounds
    - Add some Recommends:
      + ubuntu-session (| gnome-session) to have the ubuntu session available
      + xserver-xorg-legacy
      + yaru-theme-gnome-shell for the default ubuntu theming
    - Moved some Recommends to Suggests:
      + chrome-gnome-shell
    - Break gnome-shell-extension-desktop-icons (<< 68ubuntu20.10.1)
    - gnome-shell-common.prerm: Remove deprecated ubuntu theme alternative
    - Update debian/gbp.conf with Ubuntu settings
    - debian/ubuntu-session-mods/ubuntu.json: Use Yaru's gnome-shell icons
    - debian/patches: Do not hang & crash if fingerprint service fails to start
      (LP: #1962566)
    - ubuntu/desktop_detect.patch:
      + add caching for desktop detection to avoid querying the current
        desktop env variable as iterate through the list each time. For the
        time of the Shell process, we can expect this env variable to stay
        stable.
    - ubuntu/lightdm-user-switching.patch:
      + Allow user switching when using LightDM.
    - ubuntu/lock_on_suspend.patch
      + Respect Ubuntu's lock-on-suspend setting.
    - ubuntu/background_login.patch
      + Change default background color as we modified the default GDM color
        for our ubuntu session.
    - ubuntu/gdm_alternatives.patch
      + Add support for GDM3 theme alternatives
    - main-show-an-error-message-on-gnome-shell-crash.patch,
      global-make-possible-to-set-debug-flags-dynamically.patch,
      main-increase-the-granularity-of-backtraces-in-SHELL_DEBU.patch,
      main-add-backtrace-crashes-all-and-backtrace-all.patch,
      sessionMode-add-support-for-debugFlags-parameter.patch:
      + Improve debug JS tracing for crash reports
    - ubuntu/smarter_alt_tab.patch:
      + quick alt-tab (without showing up the switcher) switch only between
        the last window of the last 2 applications to be focused instead of
        raising all windows of those apps.
    - magnifier-Show-cursor-when-magnifier-is-enabled-and-scale.patch:
      + Show monitor scaled cursor when magnifier is enabled
    - ubuntu/search-call-XUbuntuCancel-method-on-providers-when-no-dat.patch:
      + stop searches when requested from UI
    - magnifier-Show-cursor-when-magnifier-is-enabled-and-scale.patch
    - u/search-call-XUbuntuCancel-method-on-providers-when-no-dat.patch
    - ubuntu/resolve_alternate_theme_path.patch
    - ubuntu/secure_mode_extension.patch
    - ubuntu/keep-ubuntu-logo-bright-lp1867133-v1.patch
    - ubuntu/configure_login_screen.patch
    - ubuntu/layout-Make-starting-in-the-overview-optional.patch:
      + Makes dock replace overview easier
    - ubuntu/layout-Try-to-allocate-before-getting-size-of-tracke.patch:
      + Ensure windows don't get maximized under the panels / dock
    - debian/patches: Compute system background color from theme (LP: #1965727)
    - ubuntu/configure-login-screen.patch: Use bg color for initial syste...

Read more...

Changed in gnome-shell (Ubuntu):
status: In Progress → Fix Released
Changed in gnome-shell (Ubuntu Jammy):
status: New → Confirmed
status: Confirmed → In Progress
importance: Undecided → High
summary: - GDM fails to activate the login session in AWS Workspaces
+ [SRU] Update gnome-shell to 42.4 in 22.04
description: updated
description: updated
description: updated
description: updated
description: updated
description: updated
description: updated
Changed in gnome-shell (Ubuntu Jammy):
assignee: nobody → Jean-Baptiste Lallement (jibel)
assignee: Jean-Baptiste Lallement (jibel) → nobody
description: updated
summary: - [SRU] Update gnome-shell to 42.4 in 22.04
+ GDM fails to activate the login session in AWS Workspaces
description: updated
description: updated
description: updated
Revision history for this message
Robie Basak (racb) wrote : Please test proposed package

Hello Marco, or anyone else affected,

Accepted gnome-shell into jammy-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/gnome-shell/42.4-0ubuntu0.22.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-jammy to verification-done-jammy. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-jammy. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in gnome-shell (Ubuntu Jammy):
status: In Progress → Fix Committed
tags: added: verification-needed verification-needed-jammy
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Version 42.4-0ubuntu0.22.04.1 has been verified and fixes the issue.

Marking as verification-done.

tags: added: verification-done verification-done-jammy
removed: verification-needed verification-needed-jammy
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package gnome-shell - 42.4-0ubuntu0.22.04.1

---------------
gnome-shell (42.4-0ubuntu0.22.04.1) jammy; urgency=medium

  * New upstream release (LP: #1985304):
    - Fix logging in with realmd (LP: #1985128)
  * debian/patches: Refresh and drop applied upstream

 -- Marco Trevisan (Treviño) <email address hidden> Thu, 11 Aug 2022 17:58:27 -0400

Changed in gnome-shell (Ubuntu Jammy):
status: Fix Committed → Fix Released
Revision history for this message
Łukasz Zemczak (sil2100) wrote : Update Released

The verification of the Stable Release Update for gnome-shell has completed successfully and the package is now being released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

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