toolbox.py crashed with NameError in __readAuthType(): name 'get_distro_std_name' is not defined

[ Impact ]

HP's GUI tool hp-toolbox does not start at all, independent which printer(s) is used.

With this users lose GUI-based maintenance functionality like ink level check, print head cleaning, ...

As a workaround on all network printers (independent whether they are driverless IPP or not) the printer's web administration interface can be used, going to http://HOSTNAME/ with a browser, HOSTNAME being host name or IP of the printer. On USB only driverless printers allow access to the web administration interface, via http://localhost:60000/, but most modern printers are driverless.

hp-toolbox only supports HP printers, no other manufacturers.

Also, hp-toolbox, being part of hplip-gui is only used by very few users, as it is not installed by default.

Printing and scanning is not affected. Your printer gets set up fully automatically or you can set up as any non-HP printer with GNOME Control Center, system-config-printer, or via HTTP://localhost:631/.

Scanners in HP's devices will get automatically discovered by scanning frontends, like simple-scan.

[ Test plan ]

Start the toolbox with

   hp-toolbox

Without the fix you will get the crash mentioned in the title of this bug report. With the SRU applied, the toolbox starts normally and can be used.

This test can be done independently of whether one has an HP printer or not.

[ Where problems could occur ]

The changes are very small and easy to understand, so the risk of a regression is low, and as this is code for HPLIP's GUI there cannot happen more than now, that the GUI tools crash. The patch only applies to GUI code, printing and scanning cannot get affected by it.

[ Original description ]

Error occurred after installing hplip-gui

ProblemType: Crash
DistroRelease: Ubuntu 23.04
Package: hplip-data 3.22.10+dfsg0-1
ProcVersionSignature: Ubuntu 6.1.0-16.16-generic 6.1.6
Uname: Linux 6.1.0-16-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: KDE
Date: Sun Mar 19 05:07:34 2023
ExecutablePath: /usr/share/hplip/toolbox.py
InstallationDate: Installed on 2023-03-18 (0 days ago)
InstallationMedia: Kubuntu 23.04 "Lunar Lobster" - Alpha amd64 (20230318)
InterpreterPath: /usr/bin/python3.11
JournalErrors: -- No entries --
Lpstat: device for HP_Color_LaserJet_Pro_MFP_M177fw_0342B1: implicitclass://HP_Color_LaserJet_Pro_MFP_M177fw_0342B1/
MachineType: HP HP ZBook 17 G4
PackageArchitecture: all
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M177fw_0342B1.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M177fw_0342B1.ppd: Permission denied
ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.1.0-16-generic root=UUID=20a0c66a-2dc4-41ec-a5f0-7eb86e995862 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
PythonArgs: ['/usr/bin/hp-toolbox']
PythonDetails: N/A
SourcePackage: hplip
Title: toolbox.py crashed with NameError in __readAuthType(): name 'get_distro_std_name' is not defined
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users
dmi.bios.date: 04/08/2022
dmi.bios.release: 1.41
dmi.bios.vendor: HP
dmi.bios.version: P70 Ver. 01.41
dmi.board.name: 8270
dmi.board.vendor: HP
dmi.board.version: KBC Version 46.80
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 70.128
dmi.modalias: dmi:bvnHP:bvrP70Ver.01.41:bd04/08/2022:br1.41:efr70.128:svnHP:pnHPZBook17G4:pvr:rvnHP:rn8270:rvrKBCVersion46.80:cvnHP:ct10:cvr:skuY3J83AV:
dmi.product.family: 103C_5336AN
dmi.product.name: HP ZBook 17 G4
dmi.product.sku: Y3J83AV
dmi.sys.vendor: HP