Crash detection dialog box is poorly worded

Bug #235427 reported by Peter Russell
10
Affects Status Importance Assigned to Milestone
Evolution
Fix Released
High
evolution (Ubuntu)
Fix Released
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

When restarting Evo after it had hung (again), I was presented with the attached dialog box. I found the wording quite confusing, and spent several seconds trying to decide which button to press. In the end I guessed.

What I expected to happen: For evolution to restart in the state it was previously in.

What happened instead: I was presented with a confusing choice.

ProblemType: Bug
Architecture: amd64
Date: Wed May 28 09:43:50 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/evolution
NonfreeKernelModules: fglrx
Package: evolution 2.22.1-0ubuntu3.1
PackageArchitecture: amd64
ProcEnviron:
 PATH=/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.24-17-generic x86_64

Tags: apport-bug

Related branches

Revision history for this message
Peter Russell (psr) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

thanks for your report, what's your proposal phrase or dialog then?

Changed in evolution:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Peter Russell (psr) wrote :

Well if the dialog is really necessary, I would suggest something like the following:

"Evolution appears to have exited unexpectedly the last time it was run. It is possible that the contents of one of your preview panes caused this. Would you like to hide the preview panes this time? You can restore the preview panes from the View menu."

Then the buttons could be labelled "Hide previews" and "Don't hide previews".

I think this is much clearer, but it does seem like a bit of an unnecessary question. Ideally what would happen is that Evo would open as usual, but the preview pane would show a message saying something along the lines of "This message is not being displayed because Evolution exited unexpectedly the last time it was shown." With a "Click here to preview this message" button. This would be much less obtrusive, and in many cases the email being previewed is not the cause of the problem.

Revision history for this message
Sebastien Bacher (seb128) wrote :

confirming, the dialog is not really optimal, the issue is being discussed upstream on http://bugzilla.gnome.org/show_bug.cgi?id=508732

Changed in evolution:
status: Incomplete → Triaged
Changed in evolution:
status: Unknown → Confirmed
Changed in evolution:
status: Confirmed → Fix Released
Revision history for this message
Sebastien Bacher (seb128) wrote :

the bug has been fixed upstream now

Changed in evolution:
status: Triaged → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package evolution - 2.23.90-0ubuntu1

---------------
evolution (2.23.90-0ubuntu1) intrepid; urgency=low

  * New upstream version:
    Bug Fixes:
    - #249844: Fix compiler warnings
    - #324203: New check box to be able to set LDAP address books browseable
               until reaches given limits
    - #347287: Use a single model for all the views
    - #352695: Search and clear action, looses the expanded state of threads
               (lp: #254072)
    - #416258: Make evolution respect GTK_ICON_SIZE changes
    - #435969: Show authentication section in an account druid too
    - #467115: Fix missing icons in different modules
    - #498095: Set proper mnemonic widget for description label
    - #508732 Removed 'Crash detection' startup dialog box. (lp: #235427)
    - #513363: Removed the outdated "New Features" list and the incorrect
               "Evolution team" email address.
    - #519292: Better thread expand and collapse handling
    - #529743: Support Subject or Recipients contain search
    - #530402: Improve dialog wording, and don't use a window title
    - #531288: Use proxy icon from tango-icon-theme and fall back to the icon
               shipped by gnome-control-center
    - #535745: Require and link calendar libs with libgdata and libgdata-google
    - #544117: Initialize variables to NULL, to not free uninitialized memory in
               the cleanup part on the error
    - #546263: Editing contact list messes minicard view fixed
    - #546668: Drop one unused define
    - #546744: Use address-book-new icon instead of contacts-new
    - #546748: Change "_Properties..." to "_Properties" to match HIG
               and other components.
    - #546785: Make bbdb plugin just as polite as google-account-setup
    - #546788: Drop unused "ViewNormal" cmd entry
    - #546788: Remove unused formatting style option
    - #546892: Prefer themed icon names
    - #547308: Do not try to authenticate to the server more than twice
               with correct credentials
    - #547369: Fix a typo.
    - #547372: Fix TeX-style quotes
    - #547411: New, Tangoized versions of images now live in data/icons
    - #547805: Do not filter list of applications to open attachments
    Other fixes:
    Lots of disk summary related stability fixes
  * debian/control:
    - updated evolution-data-server requirements
  * debian/evolution.install:
    - correct naming issue

 -- Sebastien Bacher <email address hidden> Mon, 18 Aug 2008 16:09:35 +0200

Changed in evolution:
status: Fix Committed → Fix Released
Changed in evolution:
importance: Unknown → High
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