Plug'n print doesn't work for HP Laserjet P1005

Bug #289410 reported by Michaël Van Dorpe
72
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Baltix
Confirmed
Medium
Unassigned
hal-cups-utils (Ubuntu)
Fix Released
Undecided
Unassigned
system-config-printer (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I connected my printer to my pc, and I saw the notification that everything was fine and that I could start printing. Unfortunately, printing did not work, and I never managed to print a test page.

Eventually, I had to remove the Ubuntu foo2zjs package, and follow the instructions here: http://foo2xqx.rkkda.com/

That worked.

I'm using a 8.10 install with all updates until today, 26 October 2008 (which is prior to the final 8.10 release).

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

The printer needs to be configured using hp-setup to function correctly. The HAL printer detection and configuration does not install the plugin that is required for this printer to work.

Simply running:

sudo hp-setup

Should resolve this problem.

Revision history for this message
Rick Richardson (rick-richardson) wrote : Re: Plug 'n print doesn't work for HP Laserjet P1005

Follow ALL instructions on:

http://foo2xqx.rkkda.com/

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

That's a bug in the plug 'n print detection, reassigning.

Changed in cups:
status: New → Confirmed
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Fixed in hal-cups-utils and system-config-printer in Jaunty: We do not set up queues automatically any more for printers which need firmware. We do a try notification telling that the printer could not be set up automatically. The user has to click to set up the printer with system-config-printer. system-config-printer then downloads and installs the firmware files via hp-plugin.

Changed in hal-cups-utils:
status: Confirmed → Fix Released
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

On Ubuntu Intrepid and older please run

sudo hp-setup

from a terminal window and set up the printer with the program appearing then.

On Jaunty simply start system-config-printer (System -> Administration -> Printing), click the "New" button at the top, and then set up your printer. You will automatically be asked whether you want to install the plugin from HP. Accept and the plugin with all firmware files gets downloaded and installed. Finish the setup wizard and your printer will work.

Revision history for this message
katmen (katmen) wrote :

the same with hp1020 on jaunty fully updated, no notification as till kampeter posted trigerred,
 solved with uninstaling the printer from administration-printing and running
sudo hp-setup -gui

still warnings with uncompatible python packages installed, but it prints

i attached bug report from jaunty

running jaunty 64bit

Revision history for this message
shane wiley (ozwileys) wrote : Re: [Bug 289410] Re: Plug 'n print doesn't work for HP Laserjet P1005

actually before doing all of what you suggested, when I restarted my
computer and went into admin, my printer box had two HP laser jets in there,
one labelled HP1020 that did not work and the other labelled HP10202 that
printed the test page and now seems to work. Figure that.
Now how do I delete all those unprinted docs on the HP1020?
thanks for you help

Shane Wiley

On Thu, Feb 19, 2009 at 6:02 PM, Till Kamppeter <email address hidden>wrote:

> On Ubuntu Intrepid and older please run
>
> sudo hp-setup
>
> from a terminal window and set up the printer with the program appearing
> then.
>
> On Jaunty simply start system-config-printer (System -> Administration
> -> Printing), click the "New" button at the top, and then set up your
> printer. You will automatically be asked whether you want to install the
> plugin from HP. Accept and the plugin with all firmware files gets
> downloaded and installed. Finish the setup wizard and your printer will
> work.
>
> --
> Plug 'n print doesn't work for HP Laserjet P1005
> https://bugs.launchpad.net/bugs/289410
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in “hal-cups-utils” source package in Ubuntu: Fix Released
> Status in “hal-cups-utils” source package in Baltix: New
>
> Bug description:
> I connected my printer to my pc, and I saw the notification that
> everything was fine and that I could start printing. Unfortunately, printing
> did not work, and I never managed to print a test page.
>
> Eventually, I had to remove the Ubuntu foo2zjs package, and follow the
> instructions here: http://foo2xqx.rkkda.com/
>
> That worked.
>
> I'm using a 8.10 install with all updates until today, 26 October 2008
> (which is prior to the final 8.10 release).
>

Revision history for this message
shane wiley (ozwileys) wrote :

tried again, deliberately set up a paper out situation, computer flags paper
out but does not assist in solving, printer now frozen. I will try to reset
using windows (has worked before) and then delete printer and then try all
your suggestions.
shane

On Wed, Mar 25, 2009 at 10:43 AM, shane wiley <email address hidden> wrote:

> actually before doing all of what you suggested, when I restarted my
> computer and went into admin, my printer box had two HP laser jets in there,
> one labelled HP1020 that did not work and the other labelled HP10202 that
> printed the test page and now seems to work. Figure that.
> Now how do I delete all those unprinted docs on the HP1020?
> thanks for you help
>
> Shane Wiley
>
>
> On Thu, Feb 19, 2009 at 6:02 PM, Till Kamppeter <email address hidden>wrote:
>
>> On Ubuntu Intrepid and older please run
>>
>> sudo hp-setup
>>
>> from a terminal window and set up the printer with the program appearing
>> then.
>>
>> On Jaunty simply start system-config-printer (System -> Administration
>> -> Printing), click the "New" button at the top, and then set up your
>> printer. You will automatically be asked whether you want to install the
>> plugin from HP. Accept and the plugin with all firmware files gets
>> downloaded and installed. Finish the setup wizard and your printer will
>> work.
>>
>> --
>> Plug 'n print doesn't work for HP Laserjet P1005
>> https://bugs.launchpad.net/bugs/289410
>> You received this bug notification because you are a direct subscriber
>> of a duplicate bug.
>>
>> Status in “hal-cups-utils” source package in Ubuntu: Fix Released
>> Status in “hal-cups-utils” source package in Baltix: New
>>
>> Bug description:
>> I connected my printer to my pc, and I saw the notification that
>> everything was fine and that I could start printing. Unfortunately, printing
>> did not work, and I never managed to print a test page.
>>
>> Eventually, I had to remove the Ubuntu foo2zjs package, and follow the
>> instructions here: http://foo2xqx.rkkda.com/
>>
>> That worked.
>>
>> I'm using a 8.10 install with all updates until today, 26 October 2008
>> (which is prior to the final 8.10 release).
>>
>
>

Changed in system-config-printer (Ubuntu):
status: New → Triaged
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: Plug 'n print doesn't work for HP Laserjet P1005

This bug was fixed in the package system-config-printer - 1.1.3+git20090218-0ubuntu14

---------------
system-config-printer (1.1.3+git20090218-0ubuntu14) jaunty; urgency=low

  * debian/patches/50_work-around-broken-device-ids-in-hplip-ppds-match-model-case-insensitive.patch:
    The device IDs in the PPDs of HPLIP 3.9.2 are completely broken and it
    happens also that some printers report an all-uppercase device ID. Made
    system-config-printer find the correct PPD/driver also in these cases.
    Upstream fix (LP: #298701, LP: #306301).

  * debian/patches/53_plugin-autoinstall-with-hplip-3.9.2.patch: Upstream
    fix to update check whether proprietary HPLIP plugin is already installed
    so that it also works with HPLIP 3.9.2 (LP: #347839, LP: #289410).

 -- Till Kamppeter <email address hidden> Wed, 25 Mar 2009 23:59:59 +0100

Changed in system-config-printer:
status: Triaged → Fix Released
Revision history for this message
chrone (chrone81) wrote :

thanks for the information Till Kamppeter, i just open new thread on hplip. Hope it will resolve my problem.

my question is, when will ubuntu will support hp laserjet p1006 right out of the box without much pain configuring it out to work properly?

sometimes ago i happened frequent misses print when printing multiple pages from evince viewer for .pdf file, it did print, but not all the pages, it only printed random pages. i didn't have time at the moment to do the debugging since i switch to vista to be the print server on my office.

i just purchased a dual-core intel atom and gave it a try on ubuntu 8.04.2 and hp laserjet p1006. hardy recognized it promptly and auto-installed the printer, i tested to print some documents and print from other ubuntu hardy on the network via ipp method, it worked (using the foo2zjs from hardy). but after a few hours, it wouldn't print anything both from the computer connected to the printer directly and from the network. :(

i remembered from feisty we use to compile the foo2zjs driver, so i check on some threads in launchpad and found this http://foo2xqx.rkkda.com/. i did what it instructed me, uninstalled the ubuntu foo2zjs with "sudo apt-get autoremove --purge foo2zjs", recompiled and installed the foo2zjs from the foo2xqx site, setup the printer again, and found the same result with ubuntu foo2zjs which was it could print for sometimes and often did not.

so i tried to remove the printer again and run the "sudo hp-setup" to get it on track as of the earlier days of ubuntu hardy -don't know if it still has the multipages error print from evince viewer for .pdf file- but the response to print was so slow, it took nearly a minute or even more in some cases to print a job. i tested to run from other ubuntu hardy 8.04.2 machines on the network via ipp method but no luck, it still slow to print, though once its job were sent to the printer, the printer worked perfectly fast.

ubuntu printing, foo2zjs, and hplip team, please resolve this issue, the laserjet p1006 is a popular laserjet printer for its price and performance.

thanks in advance.

kind regards,

chrone

Revision history for this message
shane wiley (ozwileys) wrote : Re: [Bug 289410] Re: Plug 'n print doesn't work for HP Laserjet P1005
Download full text (3.7 KiB)

From Shane Wiley
I followed the advice here and got the HP 1020 to work with Ubuntu UNTIL
there was an error (eg out of paper), then everything froze.
I even had the printer go to Abort if there was an error by applying this in
the printer setup, but this did not seem to help. The only way to unfreeze
is to boot my laptop into Windows XP, then print a document on the HP, then
go back to Ubuntu.
Any help on this out there??
By the way, the errors on the printer don't flag with a red light on the
printer.

On Sat, Apr 4, 2009 at 2:30 AM, chrone <email address hidden> wrote:

> thanks for the information Till Kamppeter, i just open new thread on
> hplip. Hope it will resolve my problem.
>
> my question is, when will ubuntu will support hp laserjet p1006 right
> out of the box without much pain configuring it out to work properly?
>
> sometimes ago i happened frequent misses print when printing multiple
> pages from evince viewer for .pdf file, it did print, but not all the
> pages, it only printed random pages. i didn't have time at the moment to
> do the debugging since i switch to vista to be the print server on my
> office.
>
> i just purchased a dual-core intel atom and gave it a try on ubuntu
> 8.04.2 and hp laserjet p1006. hardy recognized it promptly and auto-
> installed the printer, i tested to print some documents and print from
> other ubuntu hardy on the network via ipp method, it worked (using the
> foo2zjs from hardy). but after a few hours, it wouldn't print anything
> both from the computer connected to the printer directly and from the
> network. :(
>
> i remembered from feisty we use to compile the foo2zjs driver, so i
> check on some threads in launchpad and found this
> http://foo2xqx.rkkda.com/. i did what it instructed me, uninstalled the
> ubuntu foo2zjs with "sudo apt-get autoremove --purge foo2zjs",
> recompiled and installed the foo2zjs from the foo2xqx site, setup the
> printer again, and found the same result with ubuntu foo2zjs which was
> it could print for sometimes and often did not.
>
> so i tried to remove the printer again and run the "sudo hp-setup" to
> get it on track as of the earlier days of ubuntu hardy -don't know if it
> still has the multipages error print from evince viewer for .pdf file-
> but the response to print was so slow, it took nearly a minute or even
> more in some cases to print a job. i tested to run from other ubuntu
> hardy 8.04.2 machines on the network via ipp method but no luck, it
> still slow to print, though once its job were sent to the printer, the
> printer worked perfectly fast.
>
> ubuntu printing, foo2zjs, and hplip team, please resolve this issue, the
> laserjet p1006 is a popular laserjet printer for its price and
> performance.
>
> thanks in advance.
>
>
> kind regards,
>
>
> chrone
>
> ** Attachment added: "printingbuginfo.txt"
> http://launchpadlibrarian.net/24759179/printingbuginfo.txt
>
> --
> Plug 'n print doesn't work for HP Laserjet P1005
> https://bugs.launchpad.net/bugs/289410
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in “hal-cups-utils” source package in Ubuntu: Fix Released
> Status in “syst...

Read more...

Revision history for this message
Fgrl (fgromerolamas) wrote : Re: Plug 'n print doesn't work for HP Laserjet P1005

At least in 8.10, you need to first install the package python-qt3 to be able to run hp-setup with graphical interface and setup the printer correctly. Beware that you NEED the gui since it's the only way to select force-installing the firmware.

The correct steps would be:

sudo aptitude install python-qt3
sudo hp-setup

On the hp-setup graphical interface:

Select the device type and hit next
Select the device and hit next
Select to Download and install the plugin from site (this will trigger a download on the terminal window that will take some time)
Select the recomended PPD
Fill the wanted data such as name and description and Finish

summary: - Plug 'n print doesn't work for HP Laserjet P1005
+ Plug'n print doesn't work for HP Laserjet P1005
Changed in hal-cups-utils (Baltix):
status: New → Fix Released
Revision history for this message
Mantas Kriaučiūnas (mantas) wrote :

Plug'n print doesn't work on Ubuntu 10.04.2 "Lucid" for HP Laserjet P1005 - when I connect this printer I get a notification message "Downloading and installing plugin" and this printer appears in system-config-printer, but P1005 firmware isn't installed and printer doesn't work until I run sudo hp-setup -i manually :(

affects: hal-cups-utils (Baltix) → baltix
Changed in baltix:
importance: Undecided → Medium
status: Fix Released → Confirmed
Revision history for this message
Mantas Kriaučiūnas (mantas) wrote :

It seems bug #513487 is also about not working HP Laserjet P1005 in Ubuntu 10.04

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

See bug #783389 if you have the problem with Natty. A fix is available. You need to install all updates. On a fresh Natty install update before connecting the printer for the first time. If the printer is already connected, update and then run

hp-plugin -i

once to clean the mess of the bug which is fixed with the update.

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