system-config-printer.py crashed with ValueError in on_tvNPDeviceURIs_cursor_changed()

Bug #416014 reported by mgaja (GrupoIsep.com)
172
This bug affects 21 people
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: system-config-printer

ProblemType: Crash
Architecture: i386
CurrentDmesg: [ 36.892116] eth0: no IPv6 routers present
Date: Wed Aug 19 18:44:09 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InterpreterPath: /usr/bin/python2.6
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
Lsusb: Error: command ['lsusb'] failed with exit code 1:
MachineType: innotek GmbH VirtualBox
Package: system-config-printer-gnome 1.1.10+git20090731-0ubuntu3
PackageArchitecture: all
Papersize: a4
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-6-generic root=UUID=a1c0673c-246b-492d-8166-01c6fb692d78 ro quiet splash
ProcCmdline: python /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-6.25-generic
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with ValueError in on_tvNPDeviceURIs_cursor_changed()
Traceback:
 Traceback (most recent call last):
   File "/usr/share/system-config-printer/system-config-printer.py", line 5551, in on_tvNPDeviceURIs_cursor_changed
     device = model.get_value(iter, 1)
 ValueError: column number is out of range
Uname: Linux 2.6.31-6-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

Revision history for this message
mgaja (GrupoIsep.com) (marcgaja) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Tim, can you have a look at this bug? Unfortunately I cannot reproduce it on my boxes, but many users trip over it (see the number of duplicates).

Revision history for this message
Tim Waugh (twaugh) wrote :

I can't see any way to reproduce it.

visibility: private → public
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package system-config-printer - 1.1.11+git20090825-0ubuntu1

---------------
system-config-printer (1.1.11+git20090825-0ubuntu1) karmic; urgency=low

  * New upstream release
     o GIT 1.1.x snapshot from 25 August 2009
  * debian/system-config-printer-common.install: Added new file
    postscriptdriver.prov.
  * debian/patches/50_on-tvNPDeviceURIs-cursor-changed-no-crash.patch: Prevent
    on_tvNPDeviceURIs_cursor_changed() callback function from crashing
    (LP: #416014).
  * debian/patches/53_fix-model-list-sorting.patch: Model lists from CUPS
    1.4.x seem to be a mixture of Unicode and conventional strings, let
    the sorting procedure handle this.
  * debian/patches/55_turboprint-with-cups-1.4.patch: Fix cleaning of
    TurboPrint PPD listings of CUPS 1.4.x to get assigned to the correct
    printer model.

 -- Till Kamppeter <email address hidden> Tue, 25 Aug 2009 10:44:16 +0200

Changed in system-config-printer (Ubuntu):
status: New → Fix Released
Revision history for this message
Jean.c.h (slug71) wrote :

Started up the computer with the latest 2.6.31-7 Kernel on Karmic 64 Alpha 4 all updates applied and got these crashes at startup.

Revision history for this message
Henrique Ferreiro (henrique-ferreiro) wrote :

It happened to me with version 1.1.12+git20090826-0ubuntu8.

Changed in system-config-printer (Ubuntu):
status: Fix Released → New
Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Henrique Ferreiro,
No further crash reports have been reported after 2009-08-25 for this issue, therefore marking as Fix Released.
You probably had a similar but unrelated crash for which we need a full crash report, feel free to file a new bug if you still can reproduce the crash.

Changed in system-config-printer (Ubuntu):
status: New → Fix Released
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