Ubuntu
ubuntuone-client package

ubuntuone-login crashed with SIGSEGV

Bug #525064 reported by ec on 2010-02-20

1158

This bug affects 263 people

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Triaged	Medium	Ubuntu One Foundations+ team

Bug Description

Binary package hint: ubuntuone-client

This occured while trying to open ubuntuone preferences through 'System' -> 'Preferences' -> 'Ubuntu One'

Ubuntu lucid (development branch) \n \l
Linux cd-a03-5 2.6.32-13-generic #18-Ubuntu SMP Wed Feb 10 21:32:38 UTC 2010 x86_64 GNU/Linux

ubuntuone-client:
  Geïnstalleerd: 1.1.2-0ubuntu1
  Kandidaat: 1.1.2-0ubuntu1
  Versietabel:
*** 1.1.2-0ubuntu1 0
        500 http://nl.archive.ubuntu.com lucid/main Packages
        100 /var/lib/dpkg/status

ProblemType: Crash
.home.ec..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.ec..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
on = False
read_limit = 0
write_limit = 0
.home.ec..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 0
Architecture: amd64
Date: Sat Feb 20 22:38:00 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/lib/ubuntuone-client/ubuntuone-login
InterpreterPath: /usr/bin/python2.6
Package: ubuntuone-client-gnome 1.1.2-0ubuntu1
ProcCmdline: /usr/bin/python /usr/lib/ubuntuone-client/ubuntuone-login
ProcEnviron:
SHELL=/bin/bash
LANGUAGE=nl_NL.UTF-8
LANG=nl_NL.UTF-8
ProcVersionSignature: Ubuntu 2.6.32-13.18-generic
SegvAnalysis:
Segfault happened at: 0x7f613ec824e0: movl $0xffffffff,0x4(%rdi)
PC (0x7f613ec824e0) ok
source "$0xffffffff" ok
destination "0x4(%rdi)" (0x00000004) not located in a known VMA region (needed writable region)!
SegvReason: writing NULL VMA
Signal: 11
SourcePackage: ubuntuone-client
StacktraceTop:
?? () from /lib/libdbus-1.so.3
?? () from /lib/libdbus-1.so.3
?? () from /lib/libdbus-1.so.3
?? () from /lib/libdbus-1.so.3
?? () from /lib/libdbus-1.so.3
Title: ubuntuone-login crashed with SIGSEGV
Uname: Linux 2.6.32-13-generic x86_64
UserGroups: admin fuse libvirtd

See original description

Tags:

Revision history for this message

ec (ecroes) wrote on 2010-02-20:

#1

.home.ec..cache.ubuntuone.log.oauth.login.log.txt Edit (246.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.9 KiB, text/plain; charset="utf-8")
Disassembly.txt Edit (529 bytes, text/plain; charset="utf-8")
ProcMaps.txt Edit (43.2 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (794 bytes, text/plain; charset="utf-8")
Registers.txt Edit (895 bytes, text/plain; charset="utf-8")
Stacktrace.txt Edit (18.0 KiB, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (27.0 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")

visibility:

private → public

Revision history for this message

Apport retracing service (apport) wrote on 2010-02-20:

#2

StacktraceTop:
_dbus_watch_invalidate (watch=0x0) at dbus-watch.c:153
free_watches (transport=0x2e4fc70)
socket_disconnect (transport=0x0)
_dbus_transport_disconnect (transport=0x2e4fc70)
_dbus_transport_queue_messages (transport=0x2e4fc70)

Revision history for this message

Apport retracing service (apport) wrote on 2010-02-20: Stacktrace.txt

#3

Stacktrace.txt Edit (1.3 KiB, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2010-02-20: ThreadStacktrace.txt

#4

ThreadStacktrace.txt Edit (8.8 KiB, text/plain)

Changed in ubuntuone-client (Ubuntu):
importance:	Undecided → Medium
tags:	removed: need-amd64-retrace

Revision history for this message

Windle (vindellepounze) wrote on 2010-02-26:

#5

Starting ubuntu one through task bar not 'System' -> 'Preferences' -> 'Ubuntu One'

Joshua Blount (jblount) on 2010-03-02

Changed in ubuntuone-client (Ubuntu):
status:	New → Triaged
assignee:	nobody → Ubuntu One Foundations+ team (ubuntuone-foundations+)
tags:	added: foundations+

Revision history for this message

Blümchen Blau (bluemchen-blau) wrote on 2010-03-04:

#6

@Windle:
You're lucky: I have no icon in task-bar at all! :-)
Never seen in this lucid installation.

Revision history for this message

ec (ecroes) wrote on 2010-03-04:

#7

After upgrading the package to version 1.1.2-0ubuntu2, the crash keeps occuring

ubuntuone-client:
  Geïnstalleerd: 1.1.2-0ubuntu2
  Kandidaat: 1.1.2-0ubuntu2
  Versietabel:
*** 1.1.2-0ubuntu2 0
        500 http://nl.archive.ubuntu.com lucid/main Packages
        100 /var/lib/dpkg/status

Revision history for this message

Laurens Bosscher (laurens-laurensbosscher) wrote on 2010-03-18:

#8

Same problem here, after launching from "me-menu".

Revision history for this message

Uncle Spellbinder (spellbinder) wrote on 2010-03-19:

#9

Same issue here. Seems OK launching from 'System' -> 'Preferences' -> 'Ubuntu One'. But the "me menu" is a no-go

Revision history for this message

Laurens Bosscher (laurens-laurensbosscher) wrote on 2010-03-19:

#10

Might be related to https://bugs.launchpad.net/ubuntu/+source/desktopcouch/+bug/530541 ?

Although I can't find out if Ubuntu One does use CouchDB (it's not listed as a dependency).

Revision history for this message

Ben Romer (bromer) wrote on 2010-03-23:

#11

I get this problem when launching from the System preferences, and the Me menu link works just fine...

Revision history for this message

Tommaso R. Donnarumma (tawmas) wrote on 2010-03-23:

#12

The problem can be worked around by killing the syncdaemon and then editing your ~/.config/ubuntuone/syncdaemon.conf file to comment out the following two lines in the [bandwidth_throttling] section:

read_limit = 0
write_limit = 0

The newer version of the sync daemon doesn't like those limits to be zero even when bandwidth throttling is disabled.

Revision history for this message

Andrea Caminiti (nrayever) wrote on 2010-03-26:

#13

Same issue here. Seems OK launching from 'System' -> 'Preferences' -> 'Ubuntu One'.

Revision history for this message

CPKS (c-1) wrote on 2010-03-26:

#14

I fixed the problem by killing the syncdaemon, deleting ~/.config/ubuntuone/syncdaemon.conf* and restarting the daemon. Running the Preferences app then rewrites a valid .conf file.

Miroslav Ranković (m.rankovic) on 2010-03-29

description:

updated

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