Regression: External USB hard disk from Western Digital no longer gets mounted

Can you please do

  sudo mv /lib/udev/udisks-probe-ata-smart{,.disabled}

and unplug/replug the device, and check if it still happens? (This requires that you are running current lucid).

Also, please run "apport-collect 540599" to attach information about your hardware. Please use "ubuntu-bug linux" to file kernel bugs in the future. Thanks!

Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 22'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,14627360,00100001'
   Controls : 36
   Simple ctrls : 21
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=8d602165-adc8-4e7e-83ce-3c4b8a537537
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7360
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=4d2909ad-7aa3-49b4-8f70-76ae70a1dbf6 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
 LANGUAGE=
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WifiSyslog:
 Mar 18 20:10:55 florian-desktop kernel: [ 4131.152011] usb 3-1: new full speed USB device using uhci_hcd and address 10
 Mar 18 20:10:55 florian-desktop kernel: [ 4131.276025] usb 3-1: device descriptor read/64, error -71
dmi.bios.date: 02/19/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.7
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7360
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.7:bd02/19/2008:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7360:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7360:rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7360
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

Renaming the suggested file didn't help. I tried it with the today's snapshot of the lucid's desktop CD. The logs above are from my current Kubuntu Karmic system.

Thanks; not a smart probing bug in udev/udisks then.

Hi Florian,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 540599

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]