ALPS device (E7: 73 02 64) needs new model entry in alps.c

I have the same issue on a Toshiba Satellite U500-115. Dmesg attached.

Chase, I hope you can have a look at this issue as you did with bug 505474. The Toshiba U500 series is quite popular and the bug renders the touchpad nearly unusable. The problem is that without having it recognized as a touchpad, one cannot set the turn-off feature when typing (e.g. via gsynaptics).

Additional information: in random periods (several times per day - once per week), the mousepointer wanders around randomly. Only a
modprobe -r psmouse ; modprobe psmouse

solves the problem in most cases.

I've uploaded a kernel for folks to test. Hopefully it will enable proper synaptics support for these alps devices, but there are a few options. If any of them fail to work, we'll have to try a different option. The kernel can be found at: http://people.canonical.com/~cndougla/545307/lp545307_1/

Thanks

On the first and the last one I got a warning saying there is an error in
the architecture amd64. should I install them anyway?

 The first error message read:
Linux kernel headers for version 2.6.31 on x86/x86_64
This package provides kernel header files for version 2.6.31 on x86/x86_64.
This is for sites that want the latest kernel headers.
Please read /usr/share/doc/linux-headers-2.6.31-21/debian.README.gz for
details.

the error message for the third one read:
Linux kernel image for version 2.6.31 on x86/x86_64
This package contains the Linux kernel image for version 2.6.31 on
x86/x86_64.
Also includes the corresponding System.map file, the modules built by the
packager, and scripts that try to ensure that the system is not left in an
unbootable state after an update.
Supports Generic processors.
Geared toward desktop systems.
You likely do not want to install this package directly. Instead, install
the linux-generic meta-package, which will ensure that upgrades work
correctly, and that supporting packages are also installed.

On Wed, Mar 24, 2010 at 3:52 PM, Chase Douglas
<email address hidden>wrote:

> I've uploaded a kernel for folks to test. Hopefully it will enable
> proper synaptics support for these alps devices, but there are a few
> options. If any of them fail to work, we'll have to try a different
> option. The kernel can be found at:
> http://people.canonical.com/~cndougla/545307/lp545307_1/<http://people.canonical.com/%7Ecndougla/545307/lp545307_1/>
>
> Thanks
>
> --
> ALPS device (E7: 73 02 64) needs new model entry in alps.c
> https://bugs.launchpad.net/bugs/545307
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Triaged
>
> Bug description:
> When going to System, preference, mouse in Ubuntu 9.10 the touchpad does
> not show up and can't be configured to eliminate the tap-to-click feature. I
> am told that this is a problem in the kernel.
>
> ProblemType: Bug
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: mary 1474 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xf2300000 irq 16'
> Mixer name : 'IDT 92HD81B1C5'
> Components : 'HDA:111d76d5,103c3656,00100402'
> Controls : 26
> Simple ctrls : 16
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf2210000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined
> Playback channels: Mono
> Mono: Playback [off]
> Date: Tue Mar 23 14:20:08 2010
> DistroRelease: Ubuntu 9.10
> HibernationDevice: RESUME=UUID=b0827668-53f3-48e2-ac2a-b2733626cf41
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> MachineType: Hewl...

OOPS! I built the wrong type of kernel for you. I'll upload a new version in a bit.

You must be working too hard! I hope it is not a problem that I installed
the middle one.

On Wed, Mar 24, 2010 at 5:55 PM, Chase Douglas
<email address hidden>wrote:

> OOPS! I built the wrong type of kernel for you. I'll upload a new
> version in a bit.
>
> --
> ALPS device (E7: 73 02 64) needs new model entry in alps.c
> https://bugs.launchpad.net/bugs/545307
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Triaged
>
> Bug description:
> When going to System, preference, mouse in Ubuntu 9.10 the touchpad does
> not show up and can't be configured to eliminate the tap-to-click feature. I
> am told that this is a problem in the kernel.
>
> ProblemType: Bug
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: mary 1474 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xf2300000 irq 16'
> Mixer name : 'IDT 92HD81B1C5'
> Components : 'HDA:111d76d5,103c3656,00100402'
> Controls : 26
> Simple ctrls : 16
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf2210000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined
> Playback channels: Mono
> Mono: Playback [off]
> Date: Tue Mar 23 14:20:08 2010
> DistroRelease: Ubuntu 9.10
> HibernationDevice: RESUME=UUID=b0827668-53f3-48e2-ac2a-b2733626cf41
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
> Package: linux-image-2.6.31-20-generic 2.6.31-20.58
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic
> root=UUID=f1e2e19e-a0f8-407d-9533-c5ba95a8be50 ro quiet splash
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
> RelatedPackageVersions:
> linux-backports-modules-2.6.31-20-generic N/A
> linux-firmware 1.26
> SourcePackage: linux
> Uname: Linux 2.6.31-20-generic i686
> dmi.bios.date: 12/04/2009
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: F.22
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 3656
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 44.1D
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnInsydeCorp.:bvrF.22:bd12/04/2009:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0486110000241F00110320000:rvnHewlett-Packard:rn3656:rvr44.1D:cvnHewlett-Packard:ct10:cvrN/A:
> dmi.product.name: HP Pavilion dm3 Notebook PC
> dmi.product.version: 0486110000241F00110320000
> dmi.sys.vendor: Hewlett-Packard
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/545307/+subscribe
>

--
Mary Hen...

I've uploaded a new set of packages for i386. Please test them out.

Thanks

You have made headway but aren't quite there. The touchpad tab shows up in
both the mouse and in gsynaptics, but even though I check the disable
touchpad when typing and try to disable the tap to click, it doesn't
disable. Also, I seem to have lost the scrolling on the edge.

On Wed, Mar 24, 2010 at 7:25 PM, Chase Douglas
<email address hidden>wrote:

> I've uploaded a new set of packages for i386. Please test them out.
>
> Thanks
>
> --
> ALPS device (E7: 73 02 64) needs new model entry in alps.c
> https://bugs.launchpad.net/bugs/545307
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Triaged
>
> Bug description:
> When going to System, preference, mouse in Ubuntu 9.10 the touchpad does
> not show up and can't be configured to eliminate the tap-to-click feature. I
> am told that this is a problem in the kernel.
>
> ProblemType: Bug
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: mary 1474 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xf2300000 irq 16'
> Mixer name : 'IDT 92HD81B1C5'
> Components : 'HDA:111d76d5,103c3656,00100402'
> Controls : 26
> Simple ctrls : 16
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf2210000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined
> Playback channels: Mono
> Mono: Playback [off]
> Date: Tue Mar 23 14:20:08 2010
> DistroRelease: Ubuntu 9.10
> HibernationDevice: RESUME=UUID=b0827668-53f3-48e2-ac2a-b2733626cf41
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
> Package: linux-image-2.6.31-20-generic 2.6.31-20.58
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic
> root=UUID=f1e2e19e-a0f8-407d-9533-c5ba95a8be50 ro quiet splash
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
> RelatedPackageVersions:
> linux-backports-modules-2.6.31-20-generic N/A
> linux-firmware 1.26
> SourcePackage: linux
> Uname: Linux 2.6.31-20-generic i686
> dmi.bios.date: 12/04/2009
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: F.22
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 3656
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 44.1D
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnInsydeCorp.:bvrF.22:bd12/04/2009:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0486110000241F00110320000:rvnHewlett-Packard:rn3656:rvr44.1D:cvnHewlett-Packard:ct10:cvrN/A:
> dmi.product.name: HP Pavilion dm3 Notebook PC
> dmi.product.version: 048611000024...

@Mary:

If I had to guess, I think these are issues with the mouse preferences. I just confirmed with a colleague that Karmic's mouse preferences are broken in this regard (I'm running Lucid now, and it works for me here). That functionality is also above the kernel. There's probably another launchpad bug about it somewhere :).

For now, I just need to confirm that all the buttons and touchpad work properly, and that the synaptics driver is being used. If you can control settings using gsynaptics, then I think we're all set.

@Filex:

Can you confirm Mary's results?

Thanks

I wish I could say it's all set. I'd be delighted if gsynaptics were
working. Unfortunately in gsynaptics, even though I unclick "enable
touchpad" and unclick "enable tapping," the tap-to-click still works. So I
still can't get rid of the problem that if I touch the touch pad by mistake
I am suddenly typing somewhere else on the page....Sorry, I know how much
work you have done...Is the kernel for this Alps touchpad fixed in Lucid?
(It wasn't when I tried on March 16th). If it is easier for you to have me
switch to that, let me know.

On Thu, Mar 25, 2010 at 4:21 PM, Chase Douglas
<email address hidden>wrote:

> @Mary:
>
> If I had to guess, I think these are issues with the mouse preferences.
> I just confirmed with a colleague that Karmic's mouse preferences are
> broken in this regard (I'm running Lucid now, and it works for me here).
> That functionality is also above the kernel. There's probably another
> launchpad bug about it somewhere :).
>
> For now, I just need to confirm that all the buttons and touchpad work
> properly, and that the synaptics driver is being used. If you can
> control settings using gsynaptics, then I think we're all set.
>
> --
> ALPS device (E7: 73 02 64) needs new model entry in alps.c
> https://bugs.launchpad.net/bugs/545307
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Triaged
>
> Bug description:
> When going to System, preference, mouse in Ubuntu 9.10 the touchpad does
> not show up and can't be configured to eliminate the tap-to-click feature. I
> am told that this is a problem in the kernel.
>
> ProblemType: Bug
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: mary 1474 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xf2300000 irq 16'
> Mixer name : 'IDT 92HD81B1C5'
> Components : 'HDA:111d76d5,103c3656,00100402'
> Controls : 26
> Simple ctrls : 16
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf2210000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined
> Playback channels: Mono
> Mono: Playback [off]
> Date: Tue Mar 23 14:20:08 2010
> DistroRelease: Ubuntu 9.10
> HibernationDevice: RESUME=UUID=b0827668-53f3-48e2-ac2a-b2733626cf41
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
> Package: linux-image-2.6.31-20-generic 2.6.31-20.58
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic
> root=UUID=f1e2e19e-a0f8-407d-9533-c5ba95a8be50 ro quiet splash
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
> Related...

I can confirm Mary's result with the new kernel.
The touchpad is recognized as AlpsPS/2 GlidePoint
i can use gsynaptics now - but changing preferences don't affect the touchpad's behavior.

I've uploaded a new kernel to http://people.canonical.com/~cndougla/545307/lp545307_2/. This kernel is the same as before, except that it outputs debugging information from the alps driver. Please test it out by installing it and then trying to use the touchpad, buttons, and synaptics features. Afterwards, collect the dmesg by running "dmesg > dmesg.txt" and attach it here. If there are any issues, they should appear in the dmesg.

Secondarily, please try the gpointing-device-settings package in lieu of gsynaptics. It is a newer package that deprecates gsynaptics. Details can be found at http://live.gnome.org/GPointingDeviceSettings.

Thanks

I installed the kernel, but have the same result-- gsynaptics doesn't
disable the tapping. (nor does system, preferences, mouse). I tried loading
gpointing device using synaptics package manager and it looked like it was
installing, but then nothing shows up in system preferences or system
administration, so either I don't know how to work the program or something
didn't work on the install. I also tried downloading the
gpointing-device-settings-1.5.1.tar.gz<http://sourceforge.jp/projects/gsynaptics/downloads/45812/gpointing-device-settings-1.5.1.tar.gz/>at
the website and using that, but I don't know how to install it. I also
still don't have the edge scrolling back.

On Fri, Mar 26, 2010 at 11:15 AM, Chase Douglas <<email address hidden>
> wrote:

> I've uploaded a new kernel to
> http://people.canonical.com/~cndougla/545307/lp545307_2/<http://people.canonical.com/%7Ecndougla/545307/lp545307_2/>.
> This kernel is
> the same as before, except that it outputs debugging information from
> the alps driver. Please test it out by installing it and then trying to
> use the touchpad, buttons, and synaptics features. Afterwards, collect
> the dmesg by running "dmesg > dmesg.txt" and attach it here. If there
> are any issues, they should appear in the dmesg.
>
> Secondarily, please try the gpointing-device-settings package in lieu of
> gsynaptics. It is a newer package that deprecates gsynaptics. Details
> can be found at http://live.gnome.org/GPointingDeviceSettings.
>
> Thanks
>
> --
> ALPS device (E7: 73 02 64) needs new model entry in alps.c
> https://bugs.launchpad.net/bugs/545307
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: Unknown
> Status in “linux” package in Ubuntu: Triaged
>
> Bug description:
> When going to System, preference, mouse in Ubuntu 9.10 the touchpad does
> not show up and can't be configured to eliminate the tap-to-click feature. I
> am told that this is a problem in the kernel.
>
> ProblemType: Bug
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: mary 1474 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xf2300000 irq 16'
> Mixer name : 'IDT 92HD81B1C5'
> Components : 'HDA:111d76d5,103c3656,00100402'
> Controls : 26
> Simple ctrls : 16
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf2210000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined
> Playback channels: Mono
> Mono: Playback [off]
> Date: Tue Mar 23 14:20:08 2010
> DistroRelease: Ubuntu 9.10
> HibernationDevice: RESUME=UUID=b0827668-53f3-48e2-ac2a-b2733626cf41
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (2...

@Mary:

Your dmesg doesn't show any errors, so from what I've read that's the sign that everything is right at the driver level. I will submit the patch upstream to the driver maintainer so it can be included in the kernel.

Run "gpointing-device-settings &" in a terminal to try it out. You may see some stuff printed out in the terminal, but you can ignore it.

Also, can you run lshal with the test kernel and attach the output here?

Thanks

The gpointing device ran and showed the Alps touchpad, but still didn't work
to change the tapping and scrolling.
So if everything is right at the driver level, what do you think could be
wrong? What's the best next step to fix this?

On Fri, Mar 26, 2010 at 3:34 PM, Chase Douglas
<email address hidden>wrote:

> @Mary:
>
> Your dmesg doesn't show any errors, so from what I've read that's the
> sign that everything is right at the driver level. I will submit the
> patch upstream to the driver maintainer so it can be included in the
> kernel.
>
> Run "gpointing-device-settings &" in a terminal to try it out. You may
> see some stuff printed out in the terminal, but you can ignore it.
>
> Also, can you run lshal with the test kernel and attach the output here?
>
> Thanks
>
> --
> ALPS device (E7: 73 02 64) needs new model entry in alps.c
> https://bugs.launchpad.net/bugs/545307
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: Unknown
> Status in “linux” package in Ubuntu: Triaged
>
> Bug description:
> When going to System, preference, mouse in Ubuntu 9.10 the touchpad does
> not show up and can't be configured to eliminate the tap-to-click feature. I
> am told that this is a problem in the kernel.
>
> ProblemType: Bug
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: mary 1474 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xf2300000 irq 16'
> Mixer name : 'IDT 92HD81B1C5'
> Components : 'HDA:111d76d5,103c3656,00100402'
> Controls : 26
> Simple ctrls : 16
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf2210000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined
> Playback channels: Mono
> Mono: Playback [off]
> Date: Tue Mar 23 14:20:08 2010
> DistroRelease: Ubuntu 9.10
> HibernationDevice: RESUME=UUID=b0827668-53f3-48e2-ac2a-b2733626cf41
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
> Package: linux-image-2.6.31-20-generic 2.6.31-20.58
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic
> root=UUID=f1e2e19e-a0f8-407d-9533-c5ba95a8be50 ro quiet splash
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
> RelatedPackageVersions:
> linux-backports-modules-2.6.31-20-generic N/A
> linux-firmware 1.26
> SourcePackage: linux
> Uname: Linux 2.6.31-20-generic i686
> dmi.bios.date: 12/04/2009
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: F.22
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 3656
> dmi.board.vendor: Hewlett-Packard
> dmi.board.vers...

@Mary:

I'm not real sure why things are working quite right yet. I'll keep thinking about it.

Unfortunately, your lshal2.txt is mostly empty, as if most of the output was cut off. Can you try attaching again?

Thanks

Sorry about that. Here it is again.

On Fri, Mar 26, 2010 at 4:46 PM, Chase Douglas
<email address hidden>wrote:

> @Mary:
>
> I'm not real sure why things are working quite right yet. I'll keep
> thinking about it.
>
> Unfortunately, your lshal2.txt is mostly empty, as if most of the output
> was cut off. Can you try attaching again?
>
> Thanks
>
> --
> ALPS device (E7: 73 02 64) needs new model entry in alps.c
> https://bugs.launchpad.net/bugs/545307
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: Unknown
> Status in “linux” package in Ubuntu: Triaged
>
> Bug description:
> When going to System, preference, mouse in Ubuntu 9.10 the touchpad does
> not show up and can't be configured to eliminate the tap-to-click feature. I
> am told that this is a problem in the kernel.
>
> ProblemType: Bug
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: mary 1474 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xf2300000 irq 16'
> Mixer name : 'IDT 92HD81B1C5'
> Components : 'HDA:111d76d5,103c3656,00100402'
> Controls : 26
> Simple ctrls : 16
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf2210000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined
> Playback channels: Mono
> Mono: Playback [off]
> Date: Tue Mar 23 14:20:08 2010
> DistroRelease: Ubuntu 9.10
> HibernationDevice: RESUME=UUID=b0827668-53f3-48e2-ac2a-b2733626cf41
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
> Package: linux-image-2.6.31-20-generic 2.6.31-20.58
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic
> root=UUID=f1e2e19e-a0f8-407d-9533-c5ba95a8be50 ro quiet splash
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
> RelatedPackageVersions:
> linux-backports-modules-2.6.31-20-generic N/A
> linux-firmware 1.26
> SourcePackage: linux
> Uname: Linux 2.6.31-20-generic i686
> dmi.bios.date: 12/04/2009
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: F.22
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 3656
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 44.1D
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnInsydeCorp.:bvrF.22:bd12/04/2009:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0486110000241F00110320000:rvnHewlett-Packard:rn3656:rvr44.1D:cvnHewlett-Packard:ct10:cvrN/A:
> dmi.product.name: HP Pavilion dm3 Notebook PC
> dmi.product.version: 0486110000241F00110320000
> dmi.sys.vendor: Hewlett-Packard
>
...

@Mary:

Unfortunately, it's still cut off. In case you are trying to hard :), the easiest way to get the output is to run "lshal > lshal.txt". If you've got the full file, but it's not attaching right in launchpad, I would try attaching it using the form here at the bug report instead of through email. Maybe the attachment is getting cut off somewhere?

If you need some other way to transfer, feel free to email me personally and we can set something up.

Thanks for your effort though! It's much appreciated.

I'll try attaching it through the bug page.

@Mary:

Awesome! I found what I needed:

udi = '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX_port_logicaldev_input'
  info.callouts.add = {'hal-probe-vmmouse'} (string list)
  info.capabilities = {'input', 'input.mouse', 'input.touchpad'} (string list)
  info.category = 'input' (string)
  info.parent = '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX_port' (string)
  info.product = 'AlpsPS/2 ALPS GlidePoint' (string)
  info.subsystem = 'input' (string)
  info.udi = '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX_port_logicaldev_input' (string)
  input.device = '/dev/input/event10' (string)
  input.originating_device = '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX_port' (string)
  input.product = 'AlpsPS/2 ALPS GlidePoint' (string)
  input.x11_driver = 'synaptics' (string)
  linux.device_file = '/dev/input/event10' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'input' (string)
  linux.sysfs_path = '/sys/devices/platform/i8042/serio1/input/input10/event10' (string)

This is a description of your mouse. So, your touchpad has been recognized properly (input.product looks good) and is using the synaptics driver (input.x11_driver). So, I think the issues you have are more at the synaptics X driver level than the kernel level. So, keeping with the idea of one bug per issue, I suggest opening a bug against the xserver-xorg-input-synaptics package:

ubuntu-bug xserver-xorg-input-synaptics

Hopefully someone with more experience and knowledge in that driver can help you sort out these issues.

Well, it is great that at least the touchpad is recognized! Thank you for
all your work on this. Hopefully there is a fix for the driver problem. I'll
see what I come up with....

On Sat, Mar 27, 2010 at 12:06 PM, Chase Douglas <<email address hidden>
> wrote:

> @Mary:
>
> Awesome! I found what I needed:
>
> udi =
> '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX_port_logicaldev_input'
> info.callouts.add = {'hal-probe-vmmouse'} (string list)
> info.capabilities = {'input', 'input.mouse', 'input.touchpad'} (string
> list)
> info.category = 'input' (string)
> info.parent = '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX_port'
> (string)
> info.product = 'AlpsPS/2 ALPS GlidePoint' (string)
> info.subsystem = 'input' (string)
> info.udi =
> '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX_port_logicaldev_input'
> (string)
> input.device = '/dev/input/event10' (string)
> input.originating_device =
> '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX_port' (string)
> input.product = 'AlpsPS/2 ALPS GlidePoint' (string)
> input.x11_driver = 'synaptics' (string)
> linux.device_file = '/dev/input/event10' (string)
> linux.hotplug_type = 2 (0x2) (int)
> linux.subsystem = 'input' (string)
> linux.sysfs_path =
> '/sys/devices/platform/i8042/serio1/input/input10/event10' (string)
>
> This is a description of your mouse. So, your touchpad has been
> recognized properly (input.product looks good) and is using the
> synaptics driver (input.x11_driver). So, I think the issues you have are
> more at the synaptics X driver level than the kernel level. So, keeping
> with the idea of one bug per issue, I suggest opening a bug against the
> xserver-xorg-input-synaptics package:
>
> ubuntu-bug xserver-xorg-input-synaptics
>
> Hopefully someone with more experience and knowledge in that driver can
> help you sort out these issues.
>
> --
> ALPS device (E7: 73 02 64) needs new model entry in alps.c
> https://bugs.launchpad.net/bugs/545307
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: Unknown
> Status in “linux” package in Ubuntu: In Progress
>
> Bug description:
> When going to System, preference, mouse in Ubuntu 9.10 the touchpad does
> not show up and can't be configured to eliminate the tap-to-click feature. I
> am told that this is a problem in the kernel.
>
> ProblemType: Bug
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: mary 1474 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xf2300000 irq 16'
> Mixer name : 'IDT 92HD81B1C5'
> Components : 'HDA:111d76d5,103c3656,00100402'
> Controls : 26
> Simple ctrls : 16
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf2210000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00...

I've submitted the patch upstream. If/when it's accepted into the linux kernel we will probably pull it into Lucid, but I wouldn't count on it being before the Ubuntu 10.04 LTS release unless things go very fast. It will likely appear in a kernel update post-release.

I'll try to keep this bug updated when things occur upstream.

Thanks for testing!

This bug was fixed in the package linux - 2.6.32-19.28

---------------
linux (2.6.32-19.28) lucid; urgency=low

  [ Andy Whitcroft ]

  * [Config] enable various multitouch devices
    - LP: #541453

  [ Chase Douglas ]

  * (pre-stable): input: ALPS - Add signature for HP Pavilion dm3 laptops
    - LP: #545307
  * SAUCE: Disable function tracing after hitting __schedule_bug
  * SAUCE: Reduce ACPI resource conflict message to KERN_INFO, printf
    cleanup
    - LP: #440470

  [ Jesse Barnes ]

  * SAUCE: drm/i915: don't change DRM configuration when releasing load
    detect pipe
    - LP: #488328

  [ John Johansen ]

  * SAUCE: AppArmor: Remove null_profile's use of PFLAG_NO_LIST_REF
    - LP: #539437
  * SAUCE: AppArmor: Stop page allocation warnings that can occur on policy
    load
    - LP: #458299
  * SAUCE: AppArmor: Return string len rather than the allocation size
    - LP: #551844
  * SAUCE: AppArmor: Fix oops in profile verification if profile unpack
    fails.

  [ Luke Yelavich ]

  * [Config] Enable Nouveau DRM module on powerpc

  [ Stefan Bader ]

  * SAUCE: Pull in thinkpad-acpi from v2.6.34-rc1
    - LP: #357673
  * [Config] Enable thinkpad-acpi ALSA volume control
    - LP: #357673

  [ Steve Conklin ]

  * SAUCE: drm/i915: Disable FBC on 915GM and 945GM
    - LP: #492392, #539609

  [ Upstream Kernel Changes ]

  * Revert "(pre-stable) drm/i915: blacklist lid status: Sony VGN-BX196VP,
    Dell Inspiron 700m"
    - LP: #515246
  * (pre-stable) softlockup: Stop spurious softlockup messages due to
    overflow
    - LP: #551068
  * backlight: mbp_nvidia_bl - add five more MacBook variants
    - LP: #511965
  * drm/nv04-nv40: Fix up the programmed horizontal sync pulse delay.
    - LP: #529130
  * drm/nouveau: Fix fbcon corruption with font width not divisible by 8
    - LP: #544739
  * (pre-stable) USB: fix usbfs regression
  * drm/radeon/bo: add some fallback placements for VRAM only objects.
    - LP: #507148
  * drm/radeon/kms: don't print error on -ERESTARTSYS.
    - LP: #507148
  * Input: add the ABS_MT_PRESSURE event
    - LP: #541453
  * HID: Support for 3M multitouch panel
    - LP: #541453
  * HID: make 3M PCT touchscreen driver standalone config option
    - LP: #541453
  * HID: add support for Stantum multitouch panel
    - LP: #541453
  * HID: make Stantum driver standalone config option
    - LP: #541453
  * HID: add support for Acer T230H multitouch
    - LP: #541453
  * HID: add support for Pixart Imaging Optical Touch Screen
    - LP: #541453
  * HID: fixed bug in single-touch emulation on the stantum panel
    - LP: #541453
  * HID: add pressure support for the Stantum multitouch panel
    - LP: #541453
  * HID: Support for MosArt multitouch panel
    - LP: #541453
  * HID: hid-ntrig add multi input quirk and clean up
    - LP: #541453
  * HID: n-trig: remove unnecessary tool switching
    - LP: #541453
  * HID: hid-ntrig: multitouch cleanup and fix
    - LP: #541453
  * HID: hid-ntrig: Single touch mode tap
    - LP: #541453
  * hid: ntrig touch events
    - LP: #541453
  * (pre-stable) x86-32, resume: do a global tlb flush in S4 resume
    - LP: #531309
  * drm/i915: Part of: Add initial bits for VGA mode...

That's my lshal part for touchpad:

udi = '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX1_port_logicaldev_input'
  info.capabilities = {'input', 'input.mouse', 'input.touchpad'} (string list)
  info.category = 'input' (string)
  info.parent = '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX1_port' (string)
  info.product = 'AlpsPS/2 ALPS GlidePoint' (string)
  info.subsystem = 'input' (string)
  info.udi = '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX1_port_logicaldev_input' (string)
  input.device = '/dev/input/event10' (string)
  input.originating_device = '/org/freedesktop/Hal/devices/platform_i8042_i8042_AUX1_port' (string)
  input.product = 'AlpsPS/2 ALPS GlidePoint' (string)
  linux.device_file = '/dev/input/event10' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'input' (string)
  linux.sysfs_path = '/sys/devices/platform/i8042/serio2/input/input10/event10' (string)

As you can see the line:

input.x11_driver = 'synaptics' (string)

is missing. Why?

I'm using Ubuntu Lucid on Sony VAIO VPCF11C5E

@Paolo:

I am not sure why the synaptics X driver isn't picking this up. Please open a new bug against the xserver-xorg-input-synaptics package. You can do this through launchpad or by running 'ubuntu-bug xserver-xorg-input-synaptics'.

Thanks

I think that is something related to driver,

Maybe Absolute mode is not working the way it should.
The Scrolling on Alps is managed by the absolute mode.
So if someone is able to debug the absolute mode please help!!!!

Thanks.

There's some follow up in bug 550625 for this issue. Unfortunately, this particular hardware is not responding the same as older hardware. Adding the device id does not make it work properly, and also removes the scroll support. A new protocol will need to be determined for this device.

I marked this bug as won't fix, not because we won't fix it if we can find a solution, but because leaving the state as Fix Released is somewhat misleading. New comments should be directed to bug 550625.

The signature that was added to the kernel (as noted above) has been removed again since: http://git.kernel.org/?p=linux/kernel/git/torvalds/linux-2.6.git;a=commitdiff;h=6d327cb03fbc64cac36571c9bc8a1576d2b3ea00