Ubuntu
ubiquity package

Installer crashed

Bug #62852 reported by Heine Andersen
This bug report is a duplicate of:  Bug #62939: Installer crashed. Edit Remove
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

raceback (most recent call last):
  File "/usr/bin/ubiquity", line 157, in ?
    main()
  File "/usr/bin/ubiquity", line 152, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 298, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 836, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 620, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1377, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 356, in run
    self.configure_hardware()
  File "/usr/share/ubiquity/install.py", line 904, in configure_hardware
    raise InstallStepError("HwDetect failed with code %d" % ret)
InstallStepError: HwDetect failed with code 10

syslog: (Last part)
Sep 28 22:18:38 ubuntu ubiquity: Reading package lists...
Sep 28 22:18:38 ubuntu ubiquity:
Sep 28 22:18:38 ubuntu ubiquity: Building dependency tree...
Sep 28 22:18:38 ubuntu ubiquity:
Sep 28 22:18:38 ubuntu ubiquity: Reading state information...
Sep 28 22:18:38 ubuntu ubiquity:
Sep 28 22:18:38 ubuntu ubiquity: Skipping console-setup, it is already installed and upgrade is not set.
Sep 28 22:18:38 ubuntu ubiquity: 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Sep 28 22:18:38 ubuntu python: ubiquity: Starting up '['log-output', '-t', 'ubiquity', '--pass-stdout', '/bin/hw-detect']' for ubiquity.components.hw_detect.HwDetect
Sep 28 22:18:39 ubuntu hw-detect: Using discover version 1.
Sep 28 22:18:40 ubuntu kernel: [17180453.464000] hw_random: RNG not detected
Sep 28 22:18:42 ubuntu python: ubiquity: ['log-output', '-t', 'ubiquity', '--pass-stdout', '/bin/hw-detect'] exited with code 10
Sep 28 22:18:42 ubuntu python: log-output -t ubiquity umount /var/lib/ubiquity/source
Sep 28 22:18:42 ubuntu python: Exception during installation:
Sep 28 22:18:42 ubuntu python: Traceback (most recent call last):
Sep 28 22:18:42 ubuntu python: File "/usr/share/ubiquity/install.py", line 1377, in ?
Sep 28 22:18:42 ubuntu python: install.run()
Sep 28 22:18:42 ubuntu python: File "/usr/share/ubiquity/install.py", line 356, in run
Sep 28 22:18:42 ubuntu python: self.configure_hardware()
Sep 28 22:18:42 ubuntu python: File "/usr/share/ubiquity/install.py", line 904, in configure_hardware
Sep 28 22:18:42 ubuntu python: raise InstallStepError("HwDetect failed with code %d" % ret)
Sep 28 22:18:42 ubuntu python: InstallStepError: HwDetect failed with code 10
Sep 28 22:18:42 ubuntu python:
Sep 28 22:18:42 ubuntu ubiquity[6475]: ubiquity: ['log-output', '-t', 'ubiquity', '--pass-stdout', '/usr/share/ubiquity/install.py'] exited with code 1
Sep 28 22:18:42 ubuntu ubiquity[6475]: debconffilter_done: Install (current: None)
Sep 28 22:18:42 ubuntu ubiquity[6475]: Exception in GTK frontend (invoking crash handler):
Sep 28 22:18:42 ubuntu ubiquity[6475]: Traceback (most recent call last):
Sep 28 22:18:42 ubuntu ubiquity[6475]: File "/usr/bin/ubiquity", line 157, in ?
Sep 28 22:18:42 ubuntu ubiquity[6475]: main()
Sep 28 22:18:42 ubuntu ubiquity[6475]: File "/usr/bin/ubiquity", line 152, in main
Sep 28 22:18:42 ubuntu ubiquity[6475]: install(sys.argv[1])
Sep 28 22:18:42 ubuntu ubiquity[6475]: File "/usr/bin/ubiquity", line 57, in install
Sep 28 22:18:42 ubuntu ubiquity[6475]: ret = wizard.run()
Sep 28 22:18:42 ubuntu ubiquity[6475]: File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 298, in run
Sep 28 22:18:42 ubuntu ubiquity[6475]: self.process_step()
Sep 28 22:18:42 ubuntu ubiquity[6475]: File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 836, in process_step
Sep 28 22:18:42 ubuntu ubiquity[6475]: self.progress_loop()
Sep 28 22:18:42 ubuntu ubiquity[6475]: File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 620, in progress_loop
Sep 28 22:18:42 ubuntu ubiquity[6475]: raise RuntimeError, ("Install failed with exit code %s\n%s" %
Sep 28 22:18:42 ubuntu ubiquity[6475]: RuntimeError: Install failed with exit code 1
Sep 28 22:18:42 ubuntu ubiquity[6475]: Traceback (most recent call last):
Sep 28 22:18:42 ubuntu ubiquity[6475]: File "/usr/share/ubiquity/install.py", line 1377, in ?
Sep 28 22:18:42 ubuntu ubiquity[6475]: install.run()
Sep 28 22:18:42 ubuntu ubiquity[6475]: File "/usr/share/ubiquity/install.py", line 356, in run
Sep 28 22:18:42 ubuntu ubiquity[6475]: self.configure_hardware()
Sep 28 22:18:42 ubuntu ubiquity[6475]: File "/usr/share/ubiquity/install.py", line 904, in configure_hardware
Sep 28 22:18:42 ubuntu ubiquity[6475]: raise InstallStepError("HwDetect failed with code %d" % ret)
Sep 28 22:18:42 ubuntu ubiquity[6475]: InstallStepError: HwDetect failed with code 10
Sep 28 22:18:42 ubuntu ubiquity[6475]:
Sep 28 22:18:42 ubuntu last message repeated 2 times

Partman: (Last part)

parted_server: No partitions
parted_server: OUT:

parted_server: Closing infifo and outfifo
parted_server: main_loop: iteration 120
parted_server: Opening infifo
/lib/partman/finish.d/70aptinstall_xfs: *******************************************************
/lib/partman/finish.d/70aptinstall_xfs: IN: PARTITIONS =dev=sda
parted_server: Read command: PARTITIONS
parted_server: command_partitions()
parted_server: Opening outfifo
parted_server: OUT: OK

parted_server: OUT: 1 32256-10487231999 10487199744 primary ext2 /dev/sda1

parted_server: OUT: 2 10487232000-11021875199 534643200 primary linux-swap /dev/sda2

parted_server: OUT: -1 11021875200-320070320639 309048445440 pri/log free /dev/sda-1

parted_server: Partitions printed
parted_server: OUT:

parted_server: Closing infifo and outfifo
parted_server: main_loop: iteration 121
parted_server: Opening infifo
/lib/partman/finish.d/70aptinstall_xfs: IN: PARTITIONS =dev=sdb
parted_server: Read command: PARTITIONS
parted_server: command_partitions()
parted_server: Opening outfifo
parted_server: OUT: OK

parted_server: No partitions
parted_server: OUT:

parted_server: Closing infifo and outfifo
parted_server: main_loop: iteration 122
parted_server: Opening infifo
/lib/partman/finish.d/80parted: *******************************************************
/lib/partman/finish.d/80parted: IN: QUIT
parted_server: Read command: QUIT
parted_server: Quitting

Revision history for this message
Thomas Hotz (thotz-deactivatedaccount) wrote :

Could you please attach /var/log/installer/syslog, /var/log/syslog, and /var/log/partman to this bug, by commenting on the bug's web page? Thanks in advance.

Caroline Ford (secretlondon)
Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Heine Andersen (heine-andersen) wrote :

There is no /var/log/installer/syslog, but here is a complete /var/log.

Revision history for this message
Rob2687 (rob2687) wrote :

I get the same problem with the Edgy beta live cd installer. It always crashes at the hwdetect part.

Revision history for this message
Rob2687 (rob2687) wrote :

I can see that this has already been reported a few times already. From the report in bug #62939. They suggest it might have crashed due to the wireless connection. I don't use a wireless card but looking at their lspci I can see we are both running ICH7 chipsets.

Revision history for this message
Dennis Kaarsemaker (dennis) wrote :

Thanks for your report. This is also bug 48524, and occurs due to a failure to handle module load errors on certain hardware. This is fixed in 6.06.1, so you can work around it by upgrading all packages with 'ubiquity' in their names on the running live CD before starting the installer.

Revision history for this message
Colin Watson (cjwatson) wrote :

Dennis: No, it isn't.

Revision history for this message
Colin Watson (cjwatson) wrote :

Thanks for your report. This is also bug 62939 (see that bug for a description of the problem) and is fixed in current Edgy.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

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