Ubuntu
ubiquity package

Installer crashed

Bug #68547 reported by yun
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Colin Watson

Bug Description

raceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 54, in install
    wizard = ui.Wizard(distro)
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 171, in __init__
    self.customize_installer()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 300, in customize_installer
    self.tzmap = TimezoneMap(self)
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1615, in __init__
    self.tzdb = ubiquity.tz.Database()
  File "/usr/lib/python2.4/site-packages/ubiquity/tz.py", line 178, in __init__
    tzdata = open(TZ_DATA_FILE)
IOError: [Errno 2] No such file or directory: '/usr/share/zoneinfo/zone.tab'

Revision history for this message
Paul Dufresne (paulduf) wrote :

This is with which CD exactly?

Could you please attach /var/log/syslog and /var/log/partman to this bug, by commenting on the bug's web page? Thanks in advance.

Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

Hi, Just following up on this bug. Will you be able to provide these log files? (you will have to repeat the install attempt with the same Live CD to get them) Without the logs we will not be able to follow up this issue further.

This page contains detailed information on uploading log files: https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs

Thanks!

Revision history for this message
Colin Watson (cjwatson) wrote :

I'm afraid that there is nothing I can do about this without the requested log files. If you (the original reporter) can reproduce this bug with a current release and can get me the log files, feel free to reopen this bug. (Anyone else reading this who believes they have a similar problem should open a new bug instead.)

In any case, this bug is indicative of a bad CD or a dirty CD drive lens. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers).

Changed in ubiquity:
assignee: nobody → kamion
status: Needs Info → Rejected
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