Ubuntu
ubiquity package

Install issue

Bug #69028 reported by Habo
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Colin Watson

Bug Description

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 856, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 628, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1404, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 306, in run
    self.copy_all()
  File "/usr/share/ubiquity/install.py", line 474, in copy_all
    elif stat.S_ISCHR(st.st_mode):
AttributeError: 'module' object has no attribute 'S_ISCHR'

Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

Hello. Thanks for filing a bug. Could you please attach /var/log/syslog and /var/log/partman to this bug? That would help us better identify the cause of the problem. Thanks!

This page contains detailed information on uploading log files: https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs (you will have to repeat the install attempt with the same Live CD to get them)

Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Colin Watson (cjwatson) wrote :

I'm afraid that there is nothing I can do about this without the requested log files. If you (the original reporter) can reproduce this bug with a current release and can get me the log files, feel free to reopen this bug. (Anyone else reading this who believes they have a similar problem should open a new bug instead.)

In any case, this sort of malfunction generally indicates a bad CD or a dirty CD drive lens. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers).

Changed in ubiquity:
assignee: nobody → kamion
status: Needs Info → Rejected
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