Ubuntu
ubiquity package

Unable to install Ubuntu 6.06 in HP Pavillion dv1325

Bug #71770 reported by Marcos Chait
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

To follow the bug message:

We're sorry; the installer crashed. Please file a new bug report at https://launchpad.net/distros/ubuntu/+source/ubiquity/+filebug (do not attach your details to any existing bug) and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/installer/syslog, /var/log/syslog, and /var/log/partman:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 266, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 755, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1114, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 553, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog

The machine is a HP Pavillion, Pentium M 1.6 Ghz, 512MB RAM.
The partitions are Linux ext3 in /, 33Gbyte, swap, 1 GB, NTFS, 12 GB, FAT 32 25GB, FAT 16, 2GB the last two are extended.

Thenk you for your help

Marcos E. Chait

Revision history for this message
Colin Watson (cjwatson) wrote :

Could you please attach /var/log/installer/syslog, /var/log/syslog, and /var/log/partman to this bug, by commenting on the bug's web page? Thanks in advance.

Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

Hi,

Just following up on this bug. Will you be able to provide these log files? (you will have to repeat the install attempt with the same Live CD to get them) Without the logs we will not be able to follow up this issue further. Thanks.

Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

Closing this bug. Please reopen it if you are able to supply the requested files at some point. (you would have to repeat the install attempt with the same Live CD to get them) It would also be useful if you tried the same procedure with a later version (6.06.1 or 6.10) and reported your findings.

Further information:

Since this is a Live CD based installer you have likely lost the original log files when you turned off or rebooted the machine. In that case the only way to get the log files is to reproduced the install procedure (with the crash) and upload the files directly from the Live CD.

To upload the files you need to run firefox from the Live CD session where the installer crashed, visit this bug page and click on 'Add a comment/attachment' at the bottom of the page. Click Browse and navigate to the requested files in /var/log.

Changed in ubiquity:
status: Needs Info → Rejected
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