thunderbird missing correct library

Thank you for reporting this to Ubuntu. How are you launching Thunderbird?

Hi Micah,
 I am launching it from command line.

-Sandeep

On Sun, Mar 13, 2011 at 3:44 PM, Micah Gersten <
<email address hidden>> wrote:

> Thank you for reporting this to Ubuntu. How are you launching
> Thunderbird?
>
> ** Changed in: thunderbird (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/734526
>
> Title:
> thunderbird missing correct library
>
> Status in “thunderbird” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: thunderbird
>
> Hi,
> I get following error when starting the thunderbird app:
>
> /usr/lib/thunderbird-3.1.9/thunderbird-bin: symbol lookup error:
> /usr/lib/thunderbird-3.1.9/components/libimgicon.so: undefined symbol:
> NS_GetServiceManager
>
> Thanks
> Sandeep
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: thunderbird 3.1.9+nobinonly-0ubuntu1
> ProcVersionSignature: Ubuntu 2.6.38-6.34-generic 2.6.38-rc7
> Uname: Linux 2.6.38-6-generic i686
> Architecture: i386
> Date: Sun Mar 13 15:19:53 2011
> ProcEnviron:
> PATH=(custom, user)
> LANG=en_US.UTF-8
> SHELL=/bin/zsh
> SourcePackage: thunderbird
> UpgradeStatus: Upgraded to natty on 2011-02-12 (29 days ago)
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/734526/+subscribe
>

Thank you for the update. I can confirm this on Natty. However, I'm currently running Xubuntu. Which desktop environment are you running?

Hi Micah,

I am using ubuntu but I have removed gnome and switched to xinit/fvwm2. I
hope that I answered it correctly.

Thanks.
Sandeep

On Sun, Mar 13, 2011 at 9:52 PM, Micah Gersten <
<email address hidden>> wrote:

> Thank you for the update. I can confirm this on Natty. However, I'm
> currently running Xubuntu. Which desktop environment are you running?
>
> ** Changed in: thunderbird (Ubuntu)
> Importance: Undecided => Low
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/734526
>
> Title:
> thunderbird missing correct library
>
> Status in “thunderbird” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: thunderbird
>
> Hi,
> I get following error when starting the thunderbird app:
>
> /usr/lib/thunderbird-3.1.9/thunderbird-bin: symbol lookup error:
> /usr/lib/thunderbird-3.1.9/components/libimgicon.so: undefined symbol:
> NS_GetServiceManager
>
> Thanks
> Sandeep
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: thunderbird 3.1.9+nobinonly-0ubuntu1
> ProcVersionSignature: Ubuntu 2.6.38-6.34-generic 2.6.38-rc7
> Uname: Linux 2.6.38-6-generic i686
> Architecture: i386
> Date: Sun Mar 13 15:19:53 2011
> ProcEnviron:
> PATH=(custom, user)
> LANG=en_US.UTF-8
> SHELL=/bin/zsh
> SourcePackage: thunderbird
> UpgradeStatus: Upgraded to natty on 2011-02-12 (29 days ago)
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/734526/+subscribe
>

Could you please attach the output of strace -f thunderbird ?

Please find attached

On Mon, Mar 14, 2011 at 2:24 AM, Chris Coulson
<email address hidden>wrote:

> Could you please attach the output of strace -f thunderbird ?
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/734526
>
> Title:
> thunderbird missing correct library
>
> Status in “thunderbird” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: thunderbird
>
> Hi,
> I get following error when starting the thunderbird app:
>
> /usr/lib/thunderbird-3.1.9/thunderbird-bin: symbol lookup error:
> /usr/lib/thunderbird-3.1.9/components/libimgicon.so: undefined symbol:
> NS_GetServiceManager
>
> Thanks
> Sandeep
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: thunderbird 3.1.9+nobinonly-0ubuntu1
> ProcVersionSignature: Ubuntu 2.6.38-6.34-generic 2.6.38-rc7
> Uname: Linux 2.6.38-6-generic i686
> Architecture: i386
> Date: Sun Mar 13 15:19:53 2011
> ProcEnviron:
> PATH=(custom, user)
> LANG=en_US.UTF-8
> SHELL=/bin/zsh
> SourcePackage: thunderbird
> UpgradeStatus: Upgraded to natty on 2011-02-12 (29 days ago)
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/734526/+subscribe
>

Also happens on Xubuntu 11.04 beta 1 x86-64

Also happens in Kubuntu Daily Desktop build of today (4 of April 2011)

strace for kubuntu 4.4.2011 amd64

package is 3.1.9+nobinonly-0ubuntu1

Seems more than a coincidence that we get several people with the issue now, but I still can't recreate this

what does "nm -D /usr/lib/thunderbird-3.1.9/libxpcom.so | grep NS_GetServiceManager" say?

I dumped my Xubuntu install, and did a fresh install from the Ubuntu 11.04 Beta 1 CD, then did an update and installed thunderbird again, and it works this time. Version is: 3.1.9+nobinonly-0ubuntu1

Not sure if the version changed in the interim or if it was just broken on Xubuntu.

Could someone with this problem please run "LD_DEBUG=all thunderbird 2>&1 | tee ~/Desktop/log" and attach the resulting log file here?

See also lp:759406 for similar problem in Seamonkey 2.0.13

Do you see the problem? If so, could you provide the information in my last comment?

Had the problem, but it fixed after sudo apt-get reinstall thunderbird.
sorry.

On 04/13/2011 02:47 AM, Chris Coulson wrote:
> Do you see the problem? If so, could you provide the information in my
> last comment?
>

Doesn't seem to be so urgent/widespread, untargetting from natty.

The same problem ater fresh installing of 64 bit debian and upgrading to testing. I know it is ubuntu forum, but I gues it is the same. the requested log i in the attachement.

Dodo

This appears to be a bug in the linker, although it could be triggered by undetected memory corruption from icedove. A workaround that I have found is to run:

LD_PRELOAD=/usr/lib/icedove/libxpcom_core.so icedove

(this is for icedove; on Ubuntu, replace "icedove" with "thunderbird").

Hello Sandeep,
Thank you for submitting this bug and reporting a problem with Thunderbird. You made this bug report in 2011 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 734526
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.
G

Closing report by marking "Invalid" as no reply to gf's request for further information and previously no comment on report since 2011.