Belkin USB 4 Port Hub F5U021 : Failure to mount Lexar Thumbdrive (and perhaps any other usb device?)

Bug #73991 reported by lotusleaf
4
Affects Status Importance Assigned to Milestone
linux-source-2.6.17 (Ubuntu)
Invalid
Undecided
Cristian Aravena Romero

Bug Description

This bug report pertains to testing of the Belkin USB 4 Port Hub F5U021 in Ubuntu and Kubuntu Edgy. This device used to work properly on my Ubuntu and Kubuntu Dapper system with my Lexar Thumbdrive, but I do not have a Dapper install anymore to grab cross-comparison dmesg information between Dapper and Edgy. Again, this device fails to work properly in Edgy with my Lexar Thumbdrive:

- Product information URLs: http://www.belkin.com/support/download.asp?download=F5U021&lang=1&mode
http://catalog.belkin.com/IWCatProductPage.process?Product_Id=93743

When this USB device is plugged in and turned on, my Lexar 256MB JumpDrive (USB Thumbdrive) fails to mount when plugged into the hub, even with manual attempts at the command line to mount the device when plugged into it. I haven't any other USB devices to test with this hub to see whether or not they too will fail to mount, perhaps others can test this as this is a common device.

* Here's what dmesg outputs when I power on this hub:

ohci_hcd 0000:00:02.3: wakeup
usb 2-1: new full speed USB device using ohci_hcd and address 5
usb 2-1: configuration #1 chosen from 1 choice
hub 2-1:1.0: USB hub found
hub 2-1:1.0: 4 ports detected

* Here's what dmesg outputs when I plug in my Lexar thumbdrive into the hub:

usb 2-1.1: new full speed USB device using ohci_hcd and address 6
usb 2-1.1: no configuration chosen from 1 choice

But it doesn't mount, even with manual attempts.

* When I disconnect the Lexar thumdrive from the hub:

usb 2-1.1: USB disconnect, address 6

* And when I power off the hub:

usb 2-1: USB disconnect, address 5

The Lexar thumbdrive works when I plug it into a usb port on my motherboard, but it does not work with this hub in Edgy.

lotusleaf (lotusleaf)
description: updated
description: updated
Revision history for this message
Cristian Aravena Romero (caravena) wrote :

Thanks for taking the time to report this bug. Unfortunately we can't fix it, because your description didn't include enough information.

Please include the information requested from https://wiki.ubuntu.com/DebuggingRemovableDevices as separate attachments.

Revision history for this message
Cristian Aravena Romero (caravena) wrote :

Change Status Unconfirmed to Needs Info.

Changed in linux-source-2.6.17:
status: Unconfirmed → Needs Info
Changed in linux-source-2.6.17:
assignee: nobody → caravena
Revision history for this message
Stéphane Graber (stgraber) wrote :

More than three months (reported in December) without any information.
I'm closing this bug, if you have more information to provide feel free to reopen it.
Thank you for your report

Changed in linux-source-2.6.17:
status: Needs Info → Rejected
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