Blue lines across boot screen & no mouse movement

Bug #74286 reported by wpshooter
16
Affects Status Importance Assigned to Milestone
casper (Ubuntu)
Fix Released
Undecided
Bryan Quigley

Bug Description

Downloaded Feisty on 12-03-2006.

Tested the integrity of the CD. Zero errors found.

When booting, the amber scroll bar goes back and forth serveral times and then the amber bar goes back to the left hand side of the scroll window and then proceeds with processing and gets to approx. half way across the bar and then 2 rows of light BLUE characters (look sort of like either periods and/or commas) appear just slightly under the level of the amber scroll bar location. The screen then goes blank and proceeds into the desktop. When it gets to desktop, mouse pointer is on screen but no mouse movement is possible. Light on my USB Logitech laser mouse is NOT on, so apparently it has not been either detected or setup properly.

Since I have no mouse movement, I am forced to reboot the machine into the Dapper install which is on the hard drive to compose this report.

Please let me know if you need any hardware information or any other type of info in order to troubleshoot.

Thanks.

P. S. - I am hoping a properly functioning GUI to use to setup both network folder/file and printer sharing that will work on a reliable basis are a high priority on this release of Ubuntu.

Revision history for this message
Stu Hood (stuhood) wrote :

I get the blue lines as well, but I'm assuming that part is nothing to worry about, since it will be fixed as they work on this spec: https://blueprints.launchpad.net/distros/ubuntu/+spec/slick-boot

The mouse problems, on the other hand, are an obvious issue. Does the system actually finish booting into the desktop (with icons and panels)? If so, you might be able to give us some more information about how your mouse is (not) being detected:
1. Press Alt-F2 to bring up the Run Application dialog
2. Type in `gedit /etc/X11/xorg.conf` (case-sensitive, without the `quotes`)
3. Use the arrow keys to navigate within the file and find a section that starts with `Section "InputDevice" Identifier "Configured Mouse"`
4. Write down everything in that section, and post it for us here.

I'm sorry you are having hardware trouble with Ubuntu, but the next few releases of the X Desktop environment should give us some big improvements in hardware detection. Good luck!

Revision history for this message
wpshooter (joverstreet) wrote : RE: [Bug 74286] Re: Blue lines across boot screen & no mouse movement

I will send you the info when I get back home this evening.

I assume that that alt - F2 combination and the info at xorg.conf will
be from the DESKTOP CD installation that I am attempting to run from the
CD and NOT from my Dapper installation which is installed on my hard
drive.

Thanks.

James R. Overstreet
Senior Paraprofessional

Cherry, Bekaert & Holland, L.L.P.
828 Main Street, 17th Floor
Lynchburg, Virginia 24504

434-455-0802 direct
434-847-6643 phone
434-528-3605 fax
<email address hidden>

Solutions.Character.Depth.
The Firm of Choice.
www.cbh.com

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Stu Hood
Sent: Sunday, December 10, 2006 8:01 PM
To: James R. Overstreet
Subject: [Bug 74286] Re: Blue lines across boot screen & no mouse
movement

I get the blue lines as well, but I'm assuming that part is nothing to
worry about, since it will be fixed as they work on this spec:
https://blueprints.launchpad.net/distros/ubuntu/+spec/slick-boot

The mouse problems, on the other hand, are an obvious issue. Does the
system actually finish booting into the desktop (with icons and panels)?
If so, you might be able to give us some more information about how your
mouse is (not) being detected:
1. Press Alt-F2 to bring up the Run Application dialog
2. Type in `gedit /etc/X11/xorg.conf` (case-sensitive, without the
`quotes`)
3. Use the arrow keys to navigate within the file and find a section
that starts with `Section "InputDevice" Identifier "Configured Mouse"`
4. Write down everything in that section, and post it for us here.

I'm sorry you are having hardware trouble with Ubuntu, but the next few
releases of the X Desktop environment should give us some big
improvements in hardware detection. Good luck!

--
Blue lines across boot screen & no mouse movement
https://launchpad.net/bugs/74286

* To read CB&H�s Tax Bulletin on the telephone tax refund formula and mileage reimbursement rate increases recently announced by the IRS. Please visit our web site at http://www.cbh.com/n_bulletin-phonemileage.php#phonetax

* U.S. Treasury Department Circular 230 Disclosure: In accordance with applicable professional regulations, please understand that, unless specifically stated otherwise, any written advice contained in, forwarded with, or attached to this communication is not a tax opinion and is not intended or written to be used, and cannot be used, by any person for the purpose of avoiding any penalties that may be imposed under the Internal Revenue code. * This email may include information that is confidential and/or subject to the accountant/client privilege. If the reader of this message is not the intended recipient, please notify us by reply email and then delete this message and destroy any copies. This transmission is not intended to and does not waive any privileges.

Revision history for this message
Stu Hood (stuhood) wrote :

Yes, when a live CD boots, it creates a temporary / file system in the memory of your computer that contains most of the files you would expect in a typical install.

Sorry to make you do this by hand, but while you are at it, could you also:
1. Alt-F1 to open the panel menu, navigate to the `Accessories` section, and select `Terminal`
2. Give us the output of `grep -i "mouse" /var/log/Xorg.0.log` (case-sensitive, no `quotes`)

Thanks

Revision history for this message
wpshooter (joverstreet) wrote :

I will give it a whirl when I get home.

Thanks.

James R. Overstreet
Senior Paraprofessional

Cherry, Bekaert & Holland, L.L.P.
828 Main Street, 17th Floor
Lynchburg, Virginia 24504

434-455-0802 direct
434-847-6643 phone
434-528-3605 fax
<email address hidden>

Solutions.Character.Depth.
The Firm of Choice.
www.cbh.com

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Stu Hood
Sent: Monday, December 11, 2006 11:17 AM
To: James R. Overstreet
Subject: [Bug 74286] Re: Blue lines across boot screen & no mouse
movement

Yes, when a live CD boots, it creates a temporary / file system in the
memory of your computer that contains most of the files you would expect
in a typical install.

Sorry to make you do this by hand, but while you are at it, could you
also:
1. Alt-F1 to open the panel menu, navigate to the `Accessories` section,
and select `Terminal`
2. Give us the output of `grep -i "mouse" /var/log/Xorg.0.log`
(case-sensitive, no `quotes`)

Thanks

--
Blue lines across boot screen & no mouse movement
https://launchpad.net/bugs/74286

* To read CB&H�s Tax Bulletin on the telephone tax refund formula and mileage reimbursement rate increases recently announced by the IRS. Please visit our web site at http://www.cbh.com/n_bulletin-phonemileage.php#phonetax

* U.S. Treasury Department Circular 230 Disclosure: In accordance with applicable professional regulations, please understand that, unless specifically stated otherwise, any written advice contained in, forwarded with, or attached to this communication is not a tax opinion and is not intended or written to be used, and cannot be used, by any person for the purpose of avoiding any penalties that may be imposed under the Internal Revenue code. * This email may include information that is confidential and/or subject to the accountant/client privilege. If the reader of this message is not the intended recipient, please notify us by reply email and then delete this message and destroy any copies. This transmission is not intended to and does not waive any privileges.

Revision history for this message
Stu Hood (stuhood) wrote :

wpshooter:

-------

Section "Input Device"
       Identifier "Configured Mouse"
       Driver "mouse"
       Option "CorePointer"
       Option "Device" "/dev/input/mice"
       Option "Protocol" "ExplorerPS/2"
       Option "ZAxisMapping" "4 5"
       Option "Emulate3Button" "true"
End Section

-------

(**) |-->Input Device "Configured Mouse"
(II) LoadModule: "mouse"
(II) Loading /usr/lib/xorg/modules/input/mouse_drv.so
(II) Module mouse: vendor="x.org foundation"
(==) RADEON(0): Silken mouse enabled
(**) Configured mouse:Device:"/dev/input/mice"
(**) Configured mouse:Protocol:"EXplorerPS/2"
(**) Configured mouse:Core Pointer
(**) Configured mouse:Emulate3Buttons, Emulate3Timeout:50
(**) Configured mouse:ZAxisMapping:buttons 4 and 5
(**) Configured mouse:Buttons: 9
(II) XINPUT: Adding extended input device "Configured
Mouse" (type:MOUSE)
(II) Configured mouse:ps2EnableDataReporting:succeeded

-------

> One more thing, I just went back into my Dapper install on the same
> machine that I was trying to run the Feisty DESKTOP CD on and I looked
> at the locations for both of the info sources you asked me for and
> unless I am missing something they are exactly the same on my Dapper
> installation on the hard drive as what I just sent to you from
> supposedly the memory load of the DESKTOP CD of Feisty.

Revision history for this message
Bryan Quigley (bryanquigley) wrote :

Have you tried 8.04. Is this still an issue for you?

Changed in casper:
assignee: nobody → gquigs
status: New → Incomplete
Revision history for this message
wpshooter (joverstreet1) wrote :

This has been a NON-issue for several versions of Ubuntu now.

I think this one can probabaly be marked off.

Thanks.

Changed in casper:
status: Incomplete → Fix Released
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