Ubuntu website's main search does not include wiki

Bug #76244 reported by Matthew Flaschen
10
Affects Status Importance Assigned to Milestone
Ubuntu Website - OBSOLETE
Fix Released
Wishlist
Matthew Nuzum
docbook-website (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: docbook-website

To reproduce:

1. Go to http://ubuntu.com
2. Search for md5sum, using the search box at the upper right.
3. There are no results, though this text appears on https://help.ubuntu.com/community/BurningIsoHowto and https://help.ubuntu.com/community/HowToMD5SUM

The wiki should be included in the main site search.

Revision history for this message
Matthew East (mdke) wrote :

Not a bug in this package, moving to the ubuntu-website product.

Changed in docbook-website:
status: Unconfirmed → Rejected
Revision history for this message
Matthew East (mdke) wrote :

To be honest, I'm not sure that the help wiki should be included in website search results. After all, it is likely to contain all sorts of unreliable information, given that it is a community-driven site.

Revision history for this message
Matthew Nuzum (newz) wrote :

This is actually in progress. Search results are weighted and can be seen on a per-site basis, so, for example, docs get higher weighting than wiki and if a person wants to see only wiki related results, they can do so.

Changed in ubuntu-website:
assignee: nobody → newz
importance: Undecided → Wishlist
status: Unconfirmed → Confirmed
Revision history for this message
Matthew Flaschen (matthew-flaschen) wrote :

Isn't Ubuntu supposed to be a community-driven product, to some extent? The wiki can be fairly reliable if people take initiative and monitor it. Besides, the wiki is part of Ubuntu.com; it's kind of denying reality to exclude it from search.

I don't know what you mean by saying the search results are weighted. Weighting should never completely hide results, as demonstrated above. I know you can search the wiki separately, but newbies won't.

Revision history for this message
Matthew Nuzum (newz) wrote :

Well, it's not the pages the community creates that we're necessarily worried about... but that being said, the doc team has a QA process to ensure the best stuff (accurate, easy to read) is more prominent than stuff that hasn't been tested.

Regarding weighting, what I mean is that the search results will show official documentation first (which is all community written, btw) for two documents that otherwise equally match the search phrase.

For example, if two identical documents exist, one in help.ubuntu.com, the other in wiki.ubuntu.com, the help.ubuntu.com doc shows above the wiki doc. However, if the only matching doc is on the wiki, it will be shown in the search results.

If a person wishes to only search the wiki, or only see results from the wiki, they can do that. Likewise, if we wish to make a search box that says, "search all of help.ubuntu.com" we can do that as well.

Revision history for this message
Matthew Flaschen (matthew-flaschen) wrote :

It isn't correct that "if the only matching doc is on the wiki, it will be shown in the search results." Did you try the example searches I gave?

Revision history for this message
Matthew East (mdke) wrote : Re: [Bug 76244] Re: Ubuntu website's main search does not include wiki

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

* Matthew Nuzum:
> Well, it's not the pages the community creates that we're necessarily
> worried about... but that being said, the doc team has a QA process to
> ensure the best stuff (accurate, easy to read) is more prominent than
> stuff that hasn't been tested.

Well, it doesn't have that process, that's the whole trouble. I don't
think this search code should go active before there is one. We've had a
lot of trouble recently with help wiki pages being erroneous or
unreliable and causing difficulty due to being "on the ubuntu.com"
domain, and we shouldn't make this worse by landing search code that
makes the pages visible from the main website, *UNTIL* we have
implemented such a good QA process
(https://wiki.ubuntu.com/HelpWikiQualityAssurance)

Matt

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iD8DBQFFhxALtSaF0w5rBv8RAjqlAJsFFtHLvLN9C50baRuBCCRTKywNkACfazcl
unGk6UowFm9+EmQE30yDyYs=
=ecGv
-----END PGP SIGNATURE-----

Revision history for this message
Matthew East (mdke) wrote :

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

* Matthew Flaschen:
> It isn't correct that "if the only matching doc is on the wiki, it will
> be shown in the search results." Did you try the example searches I
> gave?

Matthew F: please read carefully... Matthew N said that this work was in
progress, not that it has landed already.
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iD8DBQFFhylGtSaF0w5rBv8RAnMtAJ0U4q9bQiJu8hNvb0Wz3sYrfZP1gACeIMnT
Gq2baeAs6Mg67pgz5RYbkcs=
=zC32
-----END PGP SIGNATURE-----

Revision history for this message
Matthew Flaschen (matthew-flaschen) wrote :

My mistake. I knew it was in progress, but I misunderstood what was
supposed be done already.

Matt Flaschen

Matthew East wrote:
> Matthew F: please read carefully... Matthew N said that this work was in
> progress, not that it has landed already.

Revision history for this message
Matthew Nuzum (newz) wrote :

The ubuntu website search now includes help documentation on the help wiki. We have decided not to include the general wiki though.

Changed in ubuntu-website:
status: Confirmed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.