PC Ubuntu 6.10 installer from live cd crashed on ThinkpadR60

Bug #80683 reported by Roland Bouman
6
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Colin Watson

Bug Description

Binary package hint: ubiquity

Install from LiveCD 6.10 for PC on an IBM/Lenovo ThinkpadR60 (9461-DXG)

Revision history for this message
Emilio Pozuelo Monfort (pochu) wrote :

Can you give us more info?

When does the installer crash?
What is the output if you run it on a terminal (sudo ubiquity)?

Thanks
Pochu

Revision history for this message
Roland Bouman (roland-bouman) wrote : Re: [Bug 80683] Re: PC Ubuntu 6.10 installer from live cd crashed on ThinkpadR60

Hi there

On 1/20/07, Emilio Pozuelo <email address hidden> wrote:
> Can you give us more info?
>
> When does the installer crash?

it crashes in about the last minute of installing Ubuntu. So,
partitionig, copying etc has all been busy for quite some time and
then ...boom crash.

> What is the output if you run it on a terminal (sudo ubiquity)?

Yeah that is one of the things you might want to improve on the
installer (although it maybe hard). I made a screenshot (as I
installed from the livecd, that program was running) but found out I
could not save that (which is probably reasonable)

I also noticed that I could select the trace, but apparently, not copy
it. I tried ctrl+C, ctrl+shift+C ...anyway i could not paste it.

I did see a popup saying: "error istalling grub in " i think "hda0"
but not sure.

Then I got the dreaded "This is a fatal error" (or so)message and that
was the end of it.

Cheers,

Roland Bouman
>
> Thanks
> Pochu
>
> --
> PC Ubuntu 6.10 installer from live cd crashed on ThinkpadR60
> https://launchpad.net/bugs/80683
>

--
Roland Bouman

Revision history for this message
Roland Bouman (roland-bouman) wrote :

Hi, my guess now is that it is because i have a S-ATA hard drive. The
partion manager only shows sda<n> partitions, but the next screen
stubbornly offers hd0 to install GRUB which I presume is not for S-ATA
drives?

I am now adventurously trying it with sd0 for grub, and see what
happens, but it would be neat if the installer just knew where to
install GRUB

Cheers!

On 1/20/07, Roland Bouman <email address hidden> wrote:
> Hi there
>
> On 1/20/07, Emilio Pozuelo <email address hidden> wrote:
> > Can you give us more info?
> >
> > When does the installer crash?
>
> it crashes in about the last minute of installing Ubuntu. So,
> partitionig, copying etc has all been busy for quite some time and
> then ...boom crash.
>
> > What is the output if you run it on a terminal (sudo ubiquity)?
>
> Yeah that is one of the things you tionmight want to improve on the
> installer (although it maybe hard). I made a screenshot (as I
> installed from the livecd, that program was running) but found out I
> could not save that (which is probably reasonable)
>
> I also noticed that I could select the trace, but apparently, not copy
> it. I tried ctrl+C, ctrl+shift+C ...anyway i could not paste it.
>
> I did see a popup saying: "error istalling grub in " i think "hda0"
> but not sure.
>
> Then I got the dreaded "This is a fatal error" (or so)message and that
> was the end of it.
>
> Cheers,
>
> Roland Bouman
> >
> > Thanks
> > Pochu
> >
> > --
> > PC Ubuntu 6.10 installer from live cd crashed on ThinkpadR60
> > https://launchpad.net/bugs/80683
> >
>
>
> --
> Roland Bouman
>

--
Roland Bouman

Revision history for this message
Roland Bouman (roland-bouman) wrote :

Hi!

same problem, but I looked a bit more and was now able to copy the
trace (right-click, copy)

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 856, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 628, in
progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1404, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 385, in run
    self.configure_bootloader()
  File "/usr/share/ubiquity/install.py", line 1163, in configure_bootloader
    raise InstallStepError(
InstallStepError: GrubInstaller failed with code 1

Essentially this is the same error I experienced when using the default hd0

On 1/20/07, Roland Bouman <email address hidden> wrote:
> Hi, my guess now is that it is because i have a S-ATA hard drive. The
> partion manager only shows sda<n> partitions, but the next screen
> stubbornly offers hd0 to install GRUB which I presume is not for S-ATA
> drives?
>
> I am now adventurously trying it with sd0 for grub, and see what
> happens, but it would be neat if the installer just knew where to
> install GRUB
>
> Cheers!
>
> On 1/20/07, Roland Bouman <email address hidden> wrote:
> > Hi there
> >
> > On 1/20/07, Emilio Pozuelo <email address hidden> wrote:
> > > Can you give us more info?
> > >
> > > When does the installer crash?
> >
> > it crashes in about the last minute of installing Ubuntu. So,
> > partitionig, copying etc has all been busy for quite some time and
> > then ...boom crash.
> >
> > > What is the output if you run it on a terminal (sudo ubiquity)?
> >
> > Yeah that is one of the things you tionmight want to improve on the
> > installer (although it maybe hard). I made a screenshot (as I
> > installed from the livecd, that program was running) but found out I
> > could not save that (which is probably reasonable)
> >
> > I also noticed that I could select the trace, but apparently, not copy
> > it. I tried ctrl+C, ctrl+shift+C ...anyway i could not paste it.
> >
> > I did see a popup saying: "error istalling grub in " i think "hda0"
> > but not sure.
> >
> > Then I got the dreaded "This is a fatal error" (or so)message and that
> > was the end of it.
> >
> > Cheers,
> >
> > Roland Bouman
> > >
> > > Thanks
> > > Pochu
> > >
> > > --
> > > PC Ubuntu 6.10 installer from live cd crashed on ThinkpadR60
> > > https://launchpad.net/bugs/80683
> > >
> >
> >
> > --
> > Roland Bouman
> >
>
>
> --
> Roland Bouman
>

--
Roland Bouman

Revision history for this message
Colin Watson (cjwatson) wrote :

Could you please attach /var/log/syslog and /var/log/partman to this bug, following the directions in http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs? Thanks in advance.

Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Roland Bouman (roland-bouman) wrote :

Hi,

> Could you please attach /var/log/syslog and /var/log/partman to this
> bug, following the directions in
> http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs? Thanks in
> advance.

I'm very sorry but I don't think I can obtain those logs anymore at
this point. If I would have an extra machine to play with, I'd try to
do it again but I am unable to do that at the moment.

I can inform you that the problem has to do with dual boot system

I had windows preinstalled, and tried to setup a dual boot system and
that caused the ailure as described. I then succeeded in installation
by explicitly specifying

sda1

for grub. I failed that before because I used the parenthesis,

(sda1)

which were also used by default, as in (hd0) .I now believe these
indicate that it is the default rather than having any other meaning.

Anyway, installing to grub sda1 (the windows partition with MBR)
succeeded, but I was then unable to boot.

I then decided that my life would be much simpler without windows
anyway, so I then had Ubuntu erase the entire disk. That worked
marvelously and i am now a very happy ubuntu user.

I hope the extra info is helpful.

Kind regards,

Roland Bouman

> ** Changed in: ubiquity (Ubuntu)
> Status: Unconfirmed => Needs Info
>
> --
> PC Ubuntu 6.10 installer from live cd crashed on ThinkpadR60
> https://launchpad.net/bugs/80683
>

--
Roland Bouman

Changed in ubiquity:
assignee: nobody → kamion
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

I'm closing this report because it lacks the information we need to investigate the problem, this release is not supported anymore and hopefully you've solved it by yourself.

Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.

Changed in ubiquity:
status: Incomplete → Invalid
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