Debug log created by Adobe Reader browser plugin (nppdf.so)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
NULL Project |
Fix Released
|
Undecided
|
Unassigned | ||
acroread (Ubuntu) |
Won't Fix
|
Low
|
Unassigned |
Bug Description
Steps to reproduce:
1. Start Firefox (do this from the command-line to get a specific working-directory since the log is saved relative to the FF working dir)
2. Open a PDF, e.g. http://
3. Close Firefox
Result: In the working directory from step 1 there will be a file called "C:\nppdf32Log\
Exected result: No debug log should be produced.
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
$ uname -a
Linux xpc 3.0.0-17-generic #30-Ubuntu SMP Thu Mar 8 20:45:39 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
$ dpkg -l | grep acroread
ii acroread 9.5.1-1oneiric1 Adobe Reader
ii acroread-common 9.5.1-1oneiric1 Adobe Reader - Common Files
$ apt-cache policy acroread
acroread:
Installerad: 9.5.1-1oneiric1
Kandidat: 9.5.1-1oneiric1
Versionstabell:
*** 9.5.1-1oneiric1 0
500 http://
100 /var/lib/
Strings reveal that someone probably forgot some Windows-constant and debug flag in the binary:
$ strings /opt/Adobe/
UnixDebugWriteT
C:\nppdf32Log\
ACRODEBUG
ACRO_NPPDF_
See also https:/
I have reported this bug to Adobe but they don't seem to have a public bug tracker for Adobe Reader. Reported at https:/
Response: "Thanks for your feedback! Requests and suggestions from our customers are what help us to continue creating cutting-edge, world-class software. Due to the volume of submissions we receive, responses to inquiries are generally not possible. However, we may contact you if we need clarification on your submission."
Is this something that only Adobe can fix or is it created during Canonical partner packaging?
summary: |
- Debug log created by the browser plugin (nppdf.so) + Debug log created by Adobe Reader browser plugin (nppdf.so) |
tags: | added: saucy |
Changed in acroread (Ubuntu): | |
status: | Confirmed → Triaged |
importance: | Undecided → Low |
Changed in acroread (Ubuntu): | |
status: | Triaged → Fix Released |
Changed in adobe-isv: | |
status: | New → Fix Released |
Tried the following work-arounds
A) set ACRODEBUG environment variable to 0
export ACRODEBUG=0
B) set ACRODEBUG environment variable to false
export ACRODEBUG=false
C) set ACRO_NPPDF_ DEBUG_FILE to /dev/null DEBUG_FILE= /dev/null
export ACRO_NPPDF_
D) ACRO_NPPDF_ DEBUG_FILE= /dev/null in /etc/environment
Unfortunately, neither helped.