Hangs with "Insert" > "Comment" then "Insert" > "Hyperlink"

Bug #1020506 reported by Matthew Paul Thomas
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Problem occurs with: libreoffice 1:3.5.3-0ubuntu1, Ubuntu 12.04
Does not occur with: LibreOffice 3.5.4.2, Mac OS X 10.8 beta

1. Open a new text document.
2. Choose "Insert" > "Comment".
3. Choose "Insert" > "Hyperlink".

What happens: LibreOffice hangs.

What should happen: Either LibreOffice allows hyperlinks in comments, or the menu item is insensitive.

description: updated
Revision history for this message
penalvch (penalvch) wrote :

Matthew Paul Thomas, thank you for reporting this and helping make Ubuntu better. This is unreproducible. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1020506

As well, does the program hang indefinitely or does it ultimately crash? What extensions do you have installed? Does any more information exist that would help reproduce the problem?

lsb_release -rd
Description: Ubuntu 12.04 LTS
Release: 12.04

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.5.3-0ubuntu1
  Candidate: 1:3.5.3-0ubuntu1
  Version table:
 *** 1:3.5.3-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.5.2-2ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main i386 Packages

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for libreoffice (Ubuntu) because there has been no activity for 60 days.]

Changed in libreoffice (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Alexis Kauffmann (leh-gehspace) wrote :

Similar problem here. Let me describe it:

1 - I select a text
2 - Click on Insert -> Hyperlink
3 - Begin to type a hyperlink
4 - The URL text box starts responding very slowly to keyboard input, around 1 minute or more per character.

System monitor doesn't show any significant increase in CPU or memory consumption.

Revision history for this message
penalvch (penalvch) wrote :

Alexis Kauffmann, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal:
ubuntu-bug libreoffice

For more on this, please see the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

the LibreOffice team article:
https://wiki.ubuntu.com/LibreOfficeBugWrangling

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report may delay your problem being addressed as quickly as possible.

Thank you for your understanding.

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