[SRU] redirect bugs for packages from the Ubuntu Cloud Archive to the launchpad cloud-archive project

Bug #1168009 reported by James Page
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Fix Released
High
Unassigned
Precise
Fix Released
High
James Page
Raring
Fix Released
High
Unassigned

Bug Description

[Impact]
Users of the Ubuntu Cloud Archive for Ubuntu 12.04 are not able to easily report bugs about the packages distributed through this archive.

[Test Case]
Configure and install a package from the cloud archive (http://wiki.ubuntu.com/ServerTeam/CloudArchive).
ubuntu-bug <packagename> results in message:

*** Problem in openstack-dashboard

The problem cannot be reported:

This is not an official Ubuntu package. Please remove any third party package and try again.

Press any key to continue...

[Regression Potential]
Minimal; the change adds a general hook to apport which filters based on origin and the ~cloud string being found in the version.

[Original Bug Report]
The Ubuntu Cloud Archive provides Canonical supported packages for newer versions of OpenStack and other associated cloud-software for Ubuntu 12.04.

Bug reports against these packages should be directed to the cloud-archive project on Launchpad

James Page (james-page)
Changed in apport (Ubuntu Raring):
status: New → Fix Released
Changed in apport (Ubuntu Precise):
status: New → In Progress
assignee: nobody → James Page (james-page)
importance: Undecided → High
Changed in apport (Ubuntu Raring):
importance: Undecided → High
James Page (james-page)
summary: - redirect bugs from the Ubuntu Cloud Archive to the launchpad cloud-
- archive project
+ [SRU] redirect bugs from the Ubuntu Cloud Archive to the launchpad
+ cloud-archive project
summary: - [SRU] redirect bugs from the Ubuntu Cloud Archive to the launchpad
- cloud-archive project
+ [SRU] redirect bugs for packages from the Ubuntu Cloud Archive to the
+ launchpad cloud-archive project
James Page (james-page)
description: updated
Revision history for this message
Brian Murray (brian-murray) wrote : Please test proposed package

Hello James, or anyone else affected,

Accepted apport into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/apport/2.0.1-0ubuntu17.2 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in apport (Ubuntu Precise):
status: In Progress → Fix Committed
tags: added: verification-needed
Revision history for this message
James Page (james-page) wrote :

Works for me.

tags: added: verification-done
removed: verification-needed
Revision history for this message
Brian Murray (brian-murray) wrote : Update Released

The verification of this Stable Release Update has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport - 2.0.1-0ubuntu17.2

---------------
apport (2.0.1-0ubuntu17.2) precise-proposed; urgency=low

  * data/general-hooks/cloud_archive.py,
    etc/apport/crashdb.conf.d/cloud-archive.conf: Add general hook and CrashDB
    configuration to redirect bug reports from packages from the Ubuntu Cloud
    Archive to the cloud-archive project on Launchpad (LP: #1168009).
 -- James Page <email address hidden> Thu, 11 Apr 2013 16:36:41 +0100

Changed in apport (Ubuntu Precise):
status: Fix Committed → Fix Released
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