Kubuntu crashed while installing, bug sent later

Burkhard,

Thanks for reporting the crash. However this report is a little confusing. Have you filed a complete bug report elsewhere? If so this bug can be closed in favour of the full report. If not can you give some more information here. There is nothing in this report we can use to diagnose and fix the problem. It would be a big help if you could report any error messages you observed, a traceback if you got one and the log files from /var/log/installer/partman and /var/log/installer/syslog.

thanks,
Richard

Hallo Richard

this the only repord which kubuntu told me, sorry im a beginner in yousing kubuntu. Some time ago I used Linux and I thought its easy to use Kubuntu.

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 338, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 828, in
process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 602, in
progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code None; see /var/log/syslog

more can I not say about the Problem. The dektop version is running on the PC without problems. I think ther is a problem with the internet topical.
Sorry, my english is not the best .

Many greats

Burkhard

----- original Nachricht --------

Betreff: [Bug 117344] Re: Kubuntu crashed while installing, bug sent later
Gesendet: Di 29 Mai 2007 22:25:17 CEST
Von: "Richard Birnie"<email address hidden>

> Burkhard,
>
> Thanks for reporting the crash. However this report is a little
> confusing. Have you filed a complete bug report elsewhere? If so this
> bug can be closed in favour of the full report. If not can you give some
> more information here. There is nothing in this report we can use to
> diagnose and fix the problem. It would be a big help if you could report
> any error messages you observed, a traceback if you got one and the log
> files from /var/log/installer/partman and /var/log/installer/syslog.
>
> thanks,
> Richard
>
> ** Changed in: ubiquity (Ubuntu)
> Assignee: (unassigned) => Richard Birnie
> Status: Unconfirmed => Needs Info
>
> --
> Kubuntu crashed while installing, bug sent later
> https://bugs.launchpad.net/bugs/117344
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--- original Nachricht Ende ----

Hi Burkhard,

Thanks for providing the traceback message. If you look in the folder /var/log/installer you should see two files called syslog and partman. These are logfiles the installer creates as a record of the operation. If you could attach those files to this report that will help to identify the source of the problem.

thanks,
Richard

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.