Ubuntu
ubiquity package

Installation stuck at Migration step

Bug #117803 reported by phoenixankit
4
Affects Status Importance Assigned to Milestone
migration-assistant (Ubuntu)
Invalid
Undecided
Unassigned
ubiquity (Ubuntu)
Invalid
Undecided
Thomas Meire

Bug Description

I got an ubuntu CD from Shipit, I've checked the integrity. After overcoming 2 problems earlier, I've reached the Migration Step, but When I get to the Windows migration tool and select my user accounts, enter in passwords and click "Forward", nothing happens. The button appears to depress and a "/mnt/migrationassistant" drive briefly appears on the left of my desktop before disappearing. I can continue to press the "Forward" button but nothing happens except the drive appears and then disappears. (Same problem as bozanimal http://ubuntuforums.org/showthread.p...87#post2746987, same text also)

Revision history for this message
phoenixankit (phoenixankit-gmail) wrote :

I have an 80GB Sata HD dev into 4 20GB partions, i'm installing ubuntu in the 4th one.
512mb ram...

Revision history for this message
Thomas Meire (blackskad) wrote :

Hi, thank you for the bug. As far as I can conduct from your description, this is a bug in ubiquity.
I think I saw a similar bug before, but I can't find it right now. But could you please run the installer again anyway and attach /var/log/syslog and /var/log/partman (as described at https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs)?
Thank you very much.

(for the ease of use, a clickable link to the forum-topic: http://ubuntuforums.org/showthread.php?p=2746987 )

Revision history for this message
phoenixankit (phoenixankit-gmail) wrote :

At wiki.ubuntu, they describe how to do all that in Ubuntu live CD, but my internet connection doesnt seem to work in Ubuntu (well, thats another problem, lets leave it aside for the moment) so, can I somehow get the Syslog and partman diles in XP and THEN attach it???

Revision history for this message
phoenixankit (phoenixankit-gmail) wrote :

I got the Connection working in Ubuntu(YAY!!).. but I have another doubt (BOOOO!!)
My installer doesnt crash, it just doesnt proceed after the migration step. Will the Logs still show the problem?
Anyway, I'll be attaching them in my next comment...

Revision history for this message
Thomas Meire (blackskad) wrote :

First of all, sorry for the late reply.
Normally the installer prints some debugging info in those files. So it might very well be that some indication is saved in that file, even if the installer didn't crash. Without those files, we can't really determine what's causing this problem.

Revision history for this message
Evan (ev) wrote :

phoenixankit,

Running the installer with the --debug option (`ubiquity --debug` in a terminal) and attaching /var/log/installer/debug and /var/log/syslog would be very helpful. Just run the installer up to the point where it hangs.

Thanks!

Nanley Chery (nanoman)
Changed in ubiquity:
status: Incomplete → Invalid
Nanley Chery (nanoman)
Changed in ubiquity:
status: Invalid → New
Revision history for this message
TerryG (tgalati4) wrote :

Triaged to Incomplete pending more info. This is an old report.

Changed in ubiquity:
status: New → Incomplete
Revision history for this message
TerryG (tgalati4) wrote :

Triaged to Incomplete. This is an old report. Pending more info to narrow down the migration issue.

Changed in migration-assistant:
status: New → Incomplete
Revision history for this message
Evan (ev) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in migration-assistant:
status: Incomplete → Invalid
Changed in ubiquity:
status: Incomplete → Invalid
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