no internet connection, no ip e100

Bug #120401 reported by RGilbert
2
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

ver 7.04 linux 2.6.20-15
Fresh install of Ubuntu 7.04 on Thinkpad A22m with EtherExpress PRO/100 SP Mobile 82557/8/9 Intel e100 driver

Cannot connect to internet through router or using dsl modem.

Direct cable connect to dsl modem produces a message : cannot find access concentrator.

Cable to Router sees NIC / notebook, picking up MAC address and device name. Key ifconfig on notebook and no ip addresses assigned.

Set ip using ifconfig to same ip assigned to notebook by dhcp of router. Still no network connection.

Revision history for this message
Brian Murray (brian-murray) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.
Please include as attachments the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command 'dmesg > dmesg.log' and attach the resulting file 'dmesg.log' to this bug report.
3. Please run the command 'sudo lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks in advance!

Revision history for this message
RGilbert (rob-gilbert) wrote :

Linux art-laptop 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 1686 GNU/Linux

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RGilbert (rob-gilbert) wrote :
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RGilbert (rob-gilbert) wrote :
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Brian Murray (brian-murray) wrote :

Could you please also add the output of the command 'sudo ethtool eth0'? Thanks in advance.

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RGilbert (rob-gilbert) wrote :
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Brian Murray (brian-murray) wrote :

ethtool seems to indicate that the network adapter is not connected, "Link detected: no". What kind of physical setup do you have? Has the network adapter in that system worked previously?

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RGilbert (rob-gilbert) wrote :
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RGilbert (rob-gilbert) wrote : Re: [Bug 120401] Re: no internet connection, no ip e100

Sorry, your right. I probably forgot to connect art-laptop when I ran ethtool. My job was interfering with my recreation therefore a bit distracted.

It previously ran Win NT with connection to corporate network.

The Ethernet card was an option put in the notebook by IBM at time of purchase.
Intel 10/100 Ethernet Mini-PCI Adapter with 56K Modem

The art-laptop NIC is connected to Netgear router now. A PC connected to same router running same version of Linux has no problems with SMC NIC.

The art-laptop has never been connected to this network in the past. It was a corporate sell off as end of life cycle hardware.

Hope that is the answer to your questions. I've posted new ethtool log, connected to router this time.
----- Original Message ----
From: Brian Murray <email address hidden>
To: <email address hidden>
Sent: Thursday, June 14, 2007 5:04:06 PM
Subject: [Bug 120401] Re: no internet connection, no ip e100

ethtool seems to indicate that the network adapter is not connected,
"Link detected: no". What kind of physical setup do you have? Has the
network adapter in that system worked previously?

--
no internet connection, no ip e100
https://bugs.launchpad.net/bugs/120401
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Revision history for this message
RGilbert (rob-gilbert) wrote :

Sorry, your right. I probably forgot to connect art-laptop when I ran ethtool. My job was interfering with my recreation therefore a bit distracted.

It previously ran Win NT with connection to corporate network.

The Ethernet card was an option put in the notebook by IBM at time of purchase.
Intel 10/100 Ethernet Mini-PCI Adapter with 56K Modem

The art-laptop NIC is connected to Netgear router now. A PC connected to same router running same version of Linux has no problems with SMC NIC.

The art-laptop has never been connected to this network in the past. It was a corporate sell off as end of life cycle hardware.

Hope that is the answer to your questions. I've posted new ethtool log, connected to router this time.

Revision history for this message
RGilbert (rob-gilbert) wrote :

dmesg log while connected to Netgear router

Revision history for this message
Brian Murray (brian-murray) wrote :

Could you please also add the contents of '/var/log/daemon.log'? Thanks again.

Revision history for this message
RGilbert (rob-gilbert) wrote :
Changed in linux-source-2.6.20:
assignee: brian-murray → nobody
status: Needs Info → Confirmed
Alexander Sack (asac)
Changed in network-manager:
status: Confirmed → Invalid
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