if 2fa enabled, ubiquity cannot login, yet control panel can

Bug #1254742 reported by Alan Pope 🍺🐧🐱 πŸ¦„
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned
ubuntuone-control-panel (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

During installation of 13.10 it asks for my U1 email/password. However it then pops up a banner saying "2-factor authentication required" preventing me from logging in as there is no dialog in which I can enter my 2fa code.

Tags: 2fa
Revision history for this message
Dimitri John Ledkov (xnox) wrote :

<xnox> popey: can you check, that e.g. 2fa is required to actually add/sync UbuntuOne panel
<popey> xnox: it doesn't need 2fa. I loggedin via the panel and it used user/pass and no 2fa. I can see my cloud files in the control panel thing
<xnox> popey: right, i'd like that to be raised with u1 devs than. Because either it should then work for ubiquity as well, or 2fa should be mandatory in the panel.

summary: - Can't login to Ubuntu One during installation due to 2-factor auth
- requirement
+ if 2fa enabled, ubiquity cannot login, yet control panel can
tags: added: 2fa
Revision history for this message
Dimitri John Ledkov (xnox) wrote :

2fa handling seems inconsistent. It appears as if one can login in the Ubuntu Control Panel without entering 2fa, yet on ubiquity side authentication fails without providing 2fa code, when ubiquity suppose to be able to get authentication for Ubuntu Control Panel at install time.

Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect https://api.launchpad.net/1.0/bugs/1254742

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Changed in ubuntuone-control-panel (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubuntuone-control-panel (Ubuntu) because there has been no activity for 60 days.]

Changed in ubuntuone-control-panel (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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