[feisty] no audio output on an unspecified system

>From: Mike Dudley <email address hidden>
>Reply-To: Bug 130397 <email address hidden>
>To: <email address hidden>
>Subject: [Bug 130397] No sound
>Date: Sat, 04 Aug 2007 17:57:41 -0000
>
>Public bug reported:
>
>Sound worked with Windows, does not work with Linux Ubuntu, accept once
>with an up-date down load from you. The sound worked until I shut the
>machine off. Upon starting the machine up the next day, no sound, and no
>sound the past two months since installation. I've plated with
>System/Preferences/Sound but I can't make sense of those settings.
>Thanks for your help on this.
>Mike
>
>ProblemType: Bug
>Architecture: i386
>Date: Sat Jul 21 17:34:34 2007
>DistroRelease: Ubuntu 7.04
>ExecutablePath: /usr/bin/gnome-panel
>Package: gnome-panel 1:2.18.1-0ubuntu3.1
>PackageArchitecture: i386
>ProcCmdline: gnome-panel --sm-client-id default1
>ProcCwd: /home/mike
>ProcEnviron:
>
>PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
>SourcePackage: gnome-panel
>Uname: Linux c-71-232-240-212Mike 2.6.20-16-generic #2 SMP Thu Jun 7
>20:19:32 UTC 2007 i686 GNU/Linux
>
>** Affects: Ubuntu
> Importance: Undecided
> Status: New
>#We couldnt find a suitable wget, so tell the user to upload manually.
else
 if [[ -z $DIALOG ]]
 then
  echo ""
  echo "Could not automatically upload output to http://www.pastebin.ca"
  echo "Possible reasons are:"
  echo " 1. Couldnt find 'wget' in your PATH"
  echo " 2. Your version of wget is less than 1.8.2"
  echo ""
  echo "Please manually upload $FILE to http://www.pastebin.ca/upload.php
and submit your post."
  echo ""
 fi
 if [[ -n $DIALOG ]]
 then
  dialog --backtitle "$BGTITLE" --msgbox "Could not automatically upload
output to http://www.pastebin.ca.\nPossible reasons are:\n\n 1. Couldn't
find 'wget' in your PATH\n 2. Your version of wget is less than
1.8.2\n\nPlease manually upload $FILE to http://www.pastebin.ca/upload.php
and submit your post." 25 100
 fi
fi
#Clean up the temp files
if [ -z $KEEP_FILES ]
then
 cleanup
fi
>--
>No sound
>https://bugs.launchpad.net/bugs/130397
>You received this bug notification because you are a direct subscriber
>of the bug.

_________________________________________________________________
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Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please add the output requested in the Reporting Sound Bugs section of https://help.ubuntu.com/community/DebuggingSoundProblems as separate attachments? Thanks in advance.

Hi Brian;
I'm not quite sure if this what you requested, however, I am at the limit of
my ability and understanding of what's required. Attached are eight (8)
separate files of the requested outputs from the referred to URL.
Mike

>From: Brian Murray <email address hidden>
>Reply-To: Bug 130397 <email address hidden>
>To: <email address hidden>
>Subject: [Bug 130397] Re: No sound
>Date: Tue, 14 Aug 2007 22:35:18 -0000
>
>Thank you for taking the time to report this bug and helping to make
>Ubuntu better. Could you please add the output requested in the
>Reporting Sound Bugs section of
>https://help.ubuntu.com/community/DebuggingSoundProblems as separate
>attachments? Thanks in advance.
>
>** Changed in: linux-source-2.6.20 (Ubuntu)
>Sourcepackagename: None => linux-source-2.6.20
> Assignee: (unassigned) => Brian Murray
> Status: Confirmed => Incomplete
>
>--
>No sound
>https://bugs.launchpad.net/bugs/130397
>You received this bug notification because you are a direct subscriber
>of the bug.

_________________________________________________________________
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Unfortunately, the e-mail interface for Launchpad does not currently
accept attachments. Could you please go to your bug's web page and
add the attachments there?

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and feel free to submit bug reports in the future.

Hi Brian;

I gathered the required information for you, which included nearly 12 different file sets, and when trying to send them to you, Launch Pad returned a statement saying it did not accept attachments! So, I guess I will have to include them in my text to you. I was some what overwhelmed trying to find your requested information, and surprised Ubuntu could activate the two year old standard Sound Blaster.

I will gather the files and send them to you tonight from my home computer.

Thanks,
Mike
> From: <email address hidden>> To: <email address hidden>> Date: Mon, 12 Nov 2007 22:16:49 +0000> Subject: [Bug 130397] Re: [feisty] no audio output on an unspecified system> > We are closing this bug report as it lacks the information, described in> the previous comments, we need to investigate the problem further.> However, please reopen it if you can give us the missing information and> feel free to submit bug reports in the future.> > ** Changed in: linux-source-2.6.20 (Ubuntu)> Status: Incomplete => Invalid> > -- > [feisty] no audio output on an unspecified system> https://bugs.launchpad.net/bugs/130397> You received this bug notification because you are a direct subscriber> of the bug.
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Hi Brian;

I gathered the required information for you, which included nearly 12 different file sets, and when trying to send them to you, Launch Pad returned a statement saying it did not accept attachments! So, I guess I will have to include them in my text to you. I was some what overwhelmed trying to find your requested information, and surprised Ubuntu could activate the two year old standard Sound Blaster.

I will gather the files and send them to you tonight from my home computer.

Thanks,
Mike
> From: <email address hidden>> To: <email address hidden>> Date: Mon, 12 Nov 2007 22:16:49 +0000> Subject: [Bug 130397] Re: [feisty] no audio output on an unspecified system> > We are closing this bug report as it lacks the information, described in> the previous comments, we need to investigate the problem further.> However, please reopen it if you can give us the missing information and> feel free to submit bug reports in the future.> > ** Changed in: linux-source-2.6.20 (Ubuntu)> Status: Incomplete => Invalid> > -- > [feisty] no audio output on an unspecified system> https://bugs.launchpad.net/bugs/130397> You received this bug notification because you are a direct subscriber> of the bug.
_________________________________________________________________
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Sound worked with Windows, does not work with Linux Ubuntu, installed July '07, accept once with an up-date down load from you. The sound worked until I shut the machine off. Upon starting the machine up the next day, no sound, and no sound the past two months since installation. I've plated with System/Preferences/Sound but I can't make sense of those settings.
Thanks for your help on this.
Mike
ProblemType: Bug
Architecture: i386
Date: Sat Jul 21 17:34:34 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/gnome-panel
Package: gnome-panel 1:2.18.1-0ubuntu3.1
PackageArchitecture: i386
ProcCmdline: gnome-panel --sm-client-id default1
ProcCwd: /home/mike
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-panel
Uname: Linux c-71-232-240-212Mike 2.6.20-16-generic #2 SMP Thu Jun 7 20:19:32 UTC 2007 i686 GNU/Linux

#We couldnt find a suitable wget, so tell the user to upload manually.
else
 if [[ -z $DIALOG ]]
 then
  echo ""
  echo "Could not automatically upload output to http://www.pastebin.ca"
  echo "Possible reasons are:"
  echo " 1. Couldnt find 'wget' in your PATH"
  echo " 2. Your version of wget is less than 1.8.2"
  echo ""

 echo "Please manually upload $FILE to http://www.pastebin.ca/upload.php and submit your post."
  echo ""
 fi
 if [[ -n $DIALOG ]]
 then
  dialog --backtitle "$BGTITLE" --msgbox "Could not automatically upload output to http://www.pastebin.ca.\nPossible reasons are:\n\n 1. Couldn't find 'wget' in your PATH\n 2. Your version of wget is less than 1.8.2\n\nPlease manually upload $FILE to http://www.pastebin.ca/upload.php and submit your post." 25 100
 fi
fi
#Clean up the temp files
if [ -z $KEEP_FILES ]
then
 cleanup
fi

1. tail -2 /proc/asound/oss/sndstat
The above command lists the codecs involved. The output from this command is vital. Different codecs pushing the same driver (say, intel8x0, emu10k1, or hda-intel) exhibit a huge variation in errata.

2. amixer
It is imperative that you include the amixer output from your preferred (the one that's giving problems) audio device. The community has spent years documenting known mixer issues on http://alsa.opensrc.org/ (see drivers). For instance, many of the codecs driving cs46xx, emu10k1, and intel8x0 require multiple elements to be selected, unmuted, and raised to audible levels.

3. lspci -nv
The actual {sub,}{vendor,device} IDs are important. That's how we track whether something exists as a quirk or needs to be added/modified.

4. asoundconf list
This script command (which is really just filtered cat /proc/asound/cards) lists the enumerated sound devices on your system.

5.cat /etc/asound.conf ~/.asoundrc*
We need to know if you've modified any runtime configuration files that affect how alsa-lib interacts with your sound devices. The nonexistence of the above files is not a problem.

6. dmesg
Many codecs and drivers, upon initialization, will spit something via printk() into the kernel ring buffer. Any diagnostic messages will appear in this output.

7. cat /proc/interrupts
Sound devices require resources. We need to...