Ubuntu
ubuntu-release-upgrader package

upgrade to ubuntu 14.04 fails

Bug #1309484 reported by sally on 2014-04-18

24

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	ubuntu-release-upgrader (Ubuntu)	Invalid	Medium	Unassigned

Bug Description

grep -C3 ' ERROR ' /var/log/dist-upgrade/main.log 2014-04-18 04:35:25,015 DEBUG failed to SystemUnLock() (E:Not locked)
2014-04-18 04:35:33,682 DEBUG /openCache(), new cache size 45122
2014-04-18 04:35:33,683 DEBUG need_server_mode(): run in 'desktop' mode, (because of key deps for 'ubuntu-desktop')
2014-04-18 04:35:38,908 ERROR Dist-upgrade failed: 'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.'
2014-04-18 04:35:38,909 DEBUG abort called
2014-04-18 04:35:38,914 DEBUG openCache()
2014-04-18 04:35:47,816 DEBUG /openCache(), new cache size 43040

The above is from the main.log file. I am upgrading from ubuntu 13.10. The failure occurred in calculating the changes.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntu-release-upgrader-core 1:0.205.5
ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
Uname: Linux 3.11.0-20-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
CrashDB: ubuntu
Date: Fri Apr 18 04:36:26 2014
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to saucy on 2014-04-18 (0 days ago)

Tags:

Revision history for this message

sally (julesflwr) wrote on 2014-04-18:

#1

Dependencies.txt Edit (4.9 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (128 bytes, text/plain; charset="utf-8")
VarLogDistupgradeAptclonesystemstate.tar.gz Edit (748.7 KiB, application/x-gzip)
VarLogDistupgradeAptlog.txt Edit (206.5 KiB, text/plain; charset="utf-8")
VarLogDistupgradeLspcitxt.txt Edit (2.8 KiB, text/plain; charset="utf-8")
VarLogDistupgradeMainlog.txt Edit (4.9 KiB, text/plain; charset="utf-8")
VarLogDistupgradeScreenlog.txt Edit (1.0 MiB, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-04-18:

#2

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-release-upgrader (Ubuntu):
status:	New → Confirmed

Revision history for this message

Brian Murray (brian-murray) wrote on 2014-04-18:

#3

This looks like it may be an issue with the unity8 packages in universe.

Revision history for this message

Jean-Baptiste Lallement (jibel) wrote on 2014-04-18:

#4

Reviewing the files from your upgrade attempt you seem to have enabled the xorg-edgers-ppa. This will prevent the upgrade as that PPA contains different versions of packages essential to Ubuntu. The page, https://launchpad.net/~xorg-edgers/+archive/ppa, contains details on to how to revert to the official Xorg packages.

Changed in ubuntu-release-upgrader (Ubuntu):
status:	Confirmed → Invalid

Revision history for this message

sally (julesflwr) wrote on 2014-04-18:

#5

I purged the xorg-edgers ppa and am still having this issue.

Revision history for this message

sally (julesflwr) wrote on 2014-04-18:

#6

I do not have unity-8 installed so that's not the problem here.

Revision history for this message

Brian Murray (brian-murray) wrote on 2014-04-18:

#7

Could you add your /var/log/dist-upgrade/main.log and /var/log/dist-upgrade/apt.log from the most recent attempt?

Revision history for this message

sally (julesflwr) wrote on 2014-04-19:

#8

main.log Edit (4.9 KiB, text/plain)

I am including log files from my most recent attempt to upgrade

Revision history for this message

sally (julesflwr) wrote on 2014-04-19:

#9

apt.log Edit (206.5 KiB, text/plain)

Brian Murray (brian-murray) on 2014-04-21

Changed in ubuntu-release-upgrader (Ubuntu):
status:	Invalid → Triaged
importance:	Undecided → Medium

Revision history for this message

Jean-Baptiste Lallement (jibel) wrote on 2014-04-22:

#10

It's not just enough to disable the PPA, you must revert to the official xorg packages using ppa-purge. From your latest apt.log you still have the following packages installed:

xserver-xorg-video-intel [ i386 ] 2:2.99.911+git20140331.5c0623b5-0ubuntu0ricotz~saucy
xserver-xorg-video-nouveau [ i386 ] 1:1.0.10+git20140220.480f0998-0ubuntu0sarvatt~saucy
xserver-xorg-video-radeon [ i386 ] 1:7.3.99+git20140317.bdc41204-0ubuntu0sarvatt~saucy
on libglapi-mesa [ i386 ] 10.2.0~git20140331.ec4b8d16-0ubuntu0ricotz~saucy

Changed in ubuntu-release-upgrader (Ubuntu):
status:	Triaged → Invalid

Revision history for this message

sally (julesflwr) wrote on 2014-04-22:

#11

I was able to upgrade in a haphazard way after deleting a large chunk of files implicated in dependencies. After
an unpleasant couple of days adding back what I inadvertently deleted, ubuntu 14.04 seems to be mostly working.
Thank you for the information about ppa-purge. I hope to avoid this next upgrade.

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