Ubuntu
ubuntu-system-settings package

Crash on update page

Bug #1311219 reported by Pat McGowan
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntu-system-settings (Ubuntu)
Fix Released
Critical
Ken VanDine

Bug Description

Crash after entering updates page
Mako v302

see bug #1309015

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-system-settings 0.1+14.04.20140411-0ubuntu2
Uname: Linux 3.4.0-5-mako armv7l
ApportVersion: 2.14.1-0ubuntu3
Architecture: armhf
Date: Tue Apr 22 12:40:55 2014
InstallationDate: Installed on 2014-04-17 (5 days ago)
InstallationMedia: Ubuntu 14.04 LTS - armhf (20140417)
SourcePackage: ubuntu-system-settings
UpgradeStatus: No upgrade log present (probably fresh install)

Related branches

lp:~ken-vandine/ubuntu-system-settings/lp1365646
PS Jenkins bot: Needs Fixing (continuous-integration)
Sebastien Bacher (community): Approve
Diff: 26 lines (+3/-2)
2 files modified
plugins/system-update/PageComponent.qml (+1/-1)
plugins/system-update/system_update.cpp (+2/-1)
lp:ubuntu/utopic-proposed/ubuntu-system-settings
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, is that still an issue? Could you get a stacktrace for it?

Changed in ubuntu-system-settings (Ubuntu):
importance: Undecided → High
status: New → Incomplete
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

This happened today on build 116 on mako

Entering the page from the updates available > 5 line crashed every time with a partially finished update page
Entering from the Updates icon did not crash

I have the crash file but apport-retrace is not available on the system and cannot seem to be installed

Changed in ubuntu-system-settings (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Timo Jyrinki (timo-jyrinki) wrote :

I think the problem with installing apport-retrace was that one needed to specify apt-get install gdb apport-retrace - to force the removal of gdb-minimal.

You can also just give out the .crash file, but first do apport-cli /var/crash/thecrash-file, and select first View (it processes for some time, answer yes if it asks whether to continue regardless of the Android files) and then Keep to update the crash file a bit.

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

Just got the same crash on 129

This is a bit of a catch-22 situation as the dbgsym is gone once the update that causes the crash is available.
So no backtrace again.

Changed in ubuntu-system-settings (Ubuntu):
assignee: nobody → Diego Sarmentero (diegosarmentero)
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :
Pat McGowan (pat-mcgowan)
tags: added: rtm14
removed: trusty
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

I get this every time there are multiple updates
It may have to do with an update being added while settings is open? I tend to leave the app open all the time.

Changed in ubuntu-system-settings (Ubuntu):
importance: High → Critical
tags: added: touch-2014-09-11
Ken VanDine (ken-vandine)
Changed in ubuntu-system-settings (Ubuntu):
assignee: Diego Sarmentero (diegosarmentero) → Ken VanDine (ken-vandine)
status: Confirmed → In Progress
Ken VanDine (ken-vandine)
Changed in ubuntu-system-settings (Ubuntu):
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-system-settings - 0.3+14.10.20140911-0ubuntu1

---------------
ubuntu-system-settings (0.3+14.10.20140911-0ubuntu1) utopic; urgency=low

  [ Ken VanDine ]
  * Don't call downloadUpdate for system updates that are already
    downloading (LP: #1365646) (LP: #1311219, #1365646)
 -- Ubuntu daily release <email address hidden> Thu, 11 Sep 2014 00:42:18 +0000

Changed in ubuntu-system-settings (Ubuntu):
status: Fix Committed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.