'Document print status' window doesn't refresh when you cancel a print job

Works fine in Fedora. Wonder if it's to do with this subscriptions fix we apply:

--- cups-1.3b1/scheduler/subscriptions.c.eggcups 2007-07-11 22:46:42.0000
00000 +0100
+++ cups-1.3b1/scheduler/subscriptions.c 2007-07-18 11:34:16.000000000 +0
100
@@ -1292,13 +1292,13 @@
     what = "PrinterAdded";
   else if (event & CUPSD_EVENT_PRINTER_DELETED)
     what = "PrinterRemoved";
- else if (event & CUPSD_EVENT_PRINTER_CHANGED)
- what = "QueueChanged";
   else if (event & CUPSD_EVENT_JOB_CREATED)
     what = "JobQueuedLocal";
   else if ((event & CUPSD_EVENT_JOB_STATE) && job &&
            job->state_value == IPP_JOB_PROCESSING)
     what = "JobStartedLocal";
+ else if (event & (CUPSD_EVENT_PRINTER_CHANGED|CUPSD_EVENT_JOB_STATE_CHANGED|C
UPSD_EVENT_PRINTER_STATE_CHANGED))
+ what = "QueueChanged";
   else
     return;

@@ -1334,7 +1334,7 @@
   dbus_message_append_iter_init(message, &iter);
   if (dest)
     dbus_message_iter_append_string(&iter, dest->name);
- if (job)
+ if (job && strcmp (what, "QueueChanged") != 0)
   {
     dbus_message_iter_append_uint32(&iter, job->id);
     dbus_message_iter_append_string(&iter, job->username);

I hope that a future version of CUPS will include a proper D-Bus notifier; that will make this a lot cleaner.

As a linux freshman I would rlike to know how to get my printer to work. See:
http://ubuntuforums.org/showthread.php?t=488147

Confirmed on my end. I have two computers stuck in the same loop.

a) I confirm the bug. I was also really confused about this when I tried to correctly install my printer.

b) I would suggest to link the menu item "refresh" with both the F5 key and the ctrl-r key combination as these are the most intuitive.

system-config-printer (0.7.78+svn1771-0ubuntu1) hardy; urgency=low

  * New upstream release
     o Subversion snapshot r1771
     o Added support for setting up queues pointing to Mac OS X printers,
       detected with the dnssd CUPS backend.
     o Allow deleting of remote queues, so that queues pointing to Mac OS X
       printers can get deleted again.
     o Fixed handling of auto-detected IPP queues in the "New printer" wizard.
     o Fixed traceback when creating a raw queue.
     o Fixed "New Printer" notifications after they got broken by the icon
       hiding changes for LP: #151360 and LP: #156816.
     o For C/POSIX locale, show only English PPDs.
     o Include PPD language in driver description (LP: #161037).
     o If there are no jobs but there is a printer warning/error indicated
       by the tray icon, set the icon tooltip to the reason description.
     o In the printer status window fix columns so that the full printer name
       can be seen.
     o Set printer icon in "Connect" dialog.
     o Set AboutDialog logo by icon name, set URL and email hooks, set icon
       (LP: #165101).
     o In the printer status window set Ctrl+R accelerator for Refresh menu
       entry (LP: #137984).

 -- Till Kamppeter <email address hidden> Mon, 03 Dec 2007 21:40:08 +0000

     o In the printer status window set Ctrl+R accelerator for Refresh menu
       entry (LP: #137984).

That doesn't sound like it's fixed this bug; it's fixed a different bug which somebody mentioned in a comment here. Should this bug really be marked 'fix released' ?

Sorry, I have simply followed the bug numbers in the upstream ChangeLog. reopening ...

Bug still present. A non-technical user called me up yesterday, because she can't stop the printer printing. She gets errors trying to cancel the jobs. I sat before the computer, and saw an ugly error when I clicked cancel. I restarted the machine, after that the queue was empty. Now I know this was an overkill, but this bug mislead me.