Cannot unlock phone in landscape

Bug #1471609 reported by Alan Pope 🍺🐧🐱 🦄
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
High
kevin gunn
unity8 (Ubuntu)
Fix Released
Critical
Daniel d'Andrada

Bug Description

Under some circumstances it's possible to have the phone locked, with some of the numbers for pin-unlock being off-screen, and thus untouchable. See screenshot.

In this instance it's impossible to unlock the phone if your pin contains those off-screen digits.

The way out is to "Emergency call" to trigger the dialer app which rotates the phone back to portrait or reboot the phone.

The shell should probably rotate in lock screen and the digits should be on screen when in landscape.

How to reproduce:
 * Open an app which can rotate
 * Rotate the phone to landscape
 * Open the app spread
 * Press the lock button while the app spread is open

Related branches

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :
Revision history for this message
Michael Zanetti (mzanetti) wrote :

This might be a dupe of the one I reported for the tablet, but I'll leave it open as it happening on the phone makes it more critical. Daniel, feel free to mark the other one as dupe if so.

Changed in unity8 (Ubuntu):
assignee: nobody → Daniel d'Andrada (dandrader)
importance: Undecided → Critical
Revision history for this message
taiebot65 (dedreuil) wrote :

Ok found a way to reproduce

Open an app which can rotate. launch it rotate the phone in landscape > open the dash via a right swipe and leave it open > lock the screen > your stuck in landscape mode

Revision history for this message
taiebot65 (dedreuil) wrote :

Instead of the dash i meant the app spread via the right swipe and you should lock it on the app spread open

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :
Changed in unity8 (Ubuntu):
status: New → Confirmed
description: updated
Changed in unity8 (Ubuntu):
status: Confirmed → In Progress
Revision history for this message
Daniel d'Andrada (dandrader) wrote :

Greeter supports only the primary orientation (portrait in phones) but the stage doesn't allow orientation changes while the apps spread is open, hence the bug. Fix is on the way.

description: updated
description: updated
tags: added: lt-category-visible
Changed in canonical-devices-system-image:
assignee: nobody → kevin gunn (kgunn72)
importance: Undecided → Critical
milestone: none → ww34-2015
status: New → In Progress
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

lowering priority as to reproduce you need to do several out of the norm steps

Changed in canonical-devices-system-image:
importance: Critical → High
Changed in canonical-devices-system-image:
milestone: ww34-2015 → ww28-2015
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package unity8 - 8.10+15.10.20150713-0ubuntu1

---------------
unity8 (8.10+15.10.20150713-0ubuntu1) wily; urgency=medium

  [ Albert Astals Cid ]
  * Revert Session Screenshotter (LP: #1473476)

  [ Daniel d'Andrada ]
  * Dismiss the apps spread if greeter gets shown (LP: #1471609)

 -- CI Train Bot <email address hidden> Mon, 13 Jul 2015 14:17:20 +0000

Changed in unity8 (Ubuntu):
status: In Progress → Fix Released
Changed in canonical-devices-system-image:
status: In Progress → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.