Ubuntu
cupsys package

Printing fails with Foomatic/hpijs.5.0

Bug #163876 reported by Michael Bogdan on 2007-11-19

Affects		Status	Importance	Assigned to	Milestone
	cupsys (Ubuntu)	Invalid	Undecided	Pascal De Vuyst

Bug Description

Binary package hint: cupsys

After trying to print with Foomatic/hpijs.5.0 (recommented!) the job appears in the CUPS-webfrontend, the printer prints nothing and the job gets the status "gestoppt um novalue". (Sorry, I'm using german Kubuntu Gutsy) Using an other filter for this Printer will solve the problem.

OS: Kubuntu Gutsy Gibbon 7.10
Printer: HP Deskjet 930C
Using a router/modem as printserver: T-Sinus 130

Steps to reproduce:
1. Install Feisty, update to Gutsy (Didn't test a fresh Gutsy)
2. Install a HP (Deskjet) printer vianetwork (LPD/LPR) on CUPS
3. Choose "Foomatic/hpijs.5.0 (recommented) (en)" as model/driver.
4. Try to print anything.

My error_log:
E [19/Nov/2007:17:30:25 +0000] PID 10963 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
E [19/Nov/2007:17:30:26 +0000] [Job 16] Job stopped due to filter errors.
E [19/Nov/2007:17:34:23 +0000] Restart-Job: Unauthorized
E [19/Nov/2007:17:34:33 +0000] PID 11030 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
E [19/Nov/2007:17:34:34 +0000] [Job 16] Job stopped due to filter errors.
E [19/Nov/2007:17:35:00 +0000] Purge-Jobs: Unauthorized
E [19/Nov/2007:17:35:00 +0000] Purge-Jobs: Unauthorized
E [19/Nov/2007:17:35:10 +0000] CUPS-Set-Default: Unauthorized
E [19/Nov/2007:17:36:14 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:17:36:50 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:17:37:03 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:17:37:03 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:17:37:35 +0000] PID 11117 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
E [19/Nov/2007:17:37:36 +0000] [Job 17] Job stopped due to filter errors.
E [19/Nov/2007:17:41:32 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:17:41:42 +0000] PID 11206 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
E [19/Nov/2007:17:41:43 +0000] [Job 17] Job stopped due to filter errors.
E [19/Nov/2007:17:44:31 +0000] PID 11310 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
E [19/Nov/2007:17:44:33 +0000] [Job 18] Job stopped due to filter errors.
E [19/Nov/2007:17:47:01 +0000] PID 11358 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
E [19/Nov/2007:17:47:03 +0000] [Job 17] Job stopped due to filter errors.
E [19/Nov/2007:17:51:59 +0000] PID 11547 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
E [19/Nov/2007:17:52:00 +0000] [Job 17] Job stopped due to filter errors.
E [19/Nov/2007:17:53:41 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:17:53:49 +0000] PID 11594 (/usr/lib/cups/cgi-bin/admin.cgi) crashed on signal 9!
E [19/Nov/2007:17:53:56 +0000] CUPS-Delete-Printer: Unauthorized
E [19/Nov/2007:17:54:29 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:17:54:40 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:17:55:14 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:17:55:32 +0000] PID 11663 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
E [19/Nov/2007:17:55:33 +0000] [Job 19] Job stopped due to filter errors.
E [19/Nov/2007:17:55:39 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:17:55:54 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:17:56:00 +0000] PID 11690 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
E [19/Nov/2007:17:56:01 +0000] [Job 19] Job stopped due to filter errors.
E [19/Nov/2007:17:56:28 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:17:56:30 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:17:56:44 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:17:56:57 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:17:57:03 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:18:02:24 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:18:02:29 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:18:11:03 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:18:11:07 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:18:11:14 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:18:11:39 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:18:11:42 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:18:12:39 +0000] PID 12052 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!
E [19/Nov/2007:18:12:40 +0000] [Job 20] Job stopped due to filter errors.
E [19/Nov/2007:18:13:02 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:18:13:09 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:18:13:24 +0000] CUPS-Add-Modify-Printer: Unauthorized
E [19/Nov/2007:18:18:44 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory
E [19/Nov/2007:18:18:52 +0000] [cups-driverd] Unable to open PPD directory "/opt/share/ppd": No such file or directory

Revision history for this message

Brian Murray (brian-murray) wrote on 2008-02-19:

Thank you for taking the time to report this bug and helping to make Ubuntu better. To better help us troubleshoot your issue could you try and print something after setting the cupsys log level to debug? You can do this by selecting "System" -> "Administration" -> "Printing" in the main menu of your desktop. The printer setup tool system-config-printer will open. Select "Server Settings" in the list on the left. Then check the checkbox "Save debugging information for troubleshooting" and click "Apply". Try to print something again and then attach /var/log/cups/error_log to the bug report. Thanks in advance.

Changed in cupsys:
status:	New → Incomplete

Revision history for this message

Matt Swint (mattswnt) wrote on 2008-03-24:

Error_Log for CUPS with debugging enabled Edit (21.9 KiB, text/plain)

This is an old bug, but it still exists in Gutsy. I am having the same errors showing up in my log file for CUPS. I just connected my printer and printed successfully a few times and then all of a sudden all I can print is test pages, nothing else.

I've attached a debugging-enabled error_log file for my situation.

Revision history for this message

Pascal De Vuyst (pascal-devuyst) wrote on 2008-03-25:

Matt,
Your problem is a duplicate of bug #197236 (Error: /rangecheck in --xyshow--). Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug.

Michael,
Please provide your complete CUPS error_log so we can verify if you are having the same problem.

Changed in cupsys:
assignee:	nobody → pascal-devuyst

Revision history for this message

Pascal De Vuyst (pascal-devuyst) wrote on 2008-06-04:

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!