ubuntu-support-status will report wrong dates for ESM packages

Bug #1687105 reported by Steve Langasek
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Invalid
Undecided
Unassigned
Precise
Fix Released
Undecided
Unassigned

Bug Description

[Test case]
1. install update-manager-core from -proposed
2. run ubuntu-support-status
3. verify that a message is displayed directing the user to https://www.ubuntu.com/esm for information about Extended Security Maintenance
4. install ubuntu-advantage-tools
5. run sudo ubuntu-advantage enable-esm fakename:fakepass
6. ignore errors from being unable to retrieve esm sources
7. run ubuntu-support-status again
8. verify that no warning message about esm is displayed (though the support lengths listed are still incorrect for ESM-supported packages)

[Regression potential]
If someone has scripted around the output of ubuntu-support-status, the change in output format could cause a regression for them. This is unlikely to be a critical regression for a user and is outweighed by the benefit of directing users on a no-longer-security-supported system that they should upgrade or consider a paid security support option.

[SRU justification]
ubuntu-support-status in update-manager-core has reasonably accurate information about the support lifetime of packages in 12.04, but it does not know about ESM. Users of this command will be told that all of their packages are unsupported starting end of this month, regardless of whether they have ESM enabled on the system.

I think ideally we would:
- have a list available, shipped with update-manager-core, of all the packages supported in the ESM archive
- if the ESM archive is enabled on the system, use this source of information about the extended support length
- if the ESM archive is not enabled on the system, direct the users toward information about enabling ESM

Though the last part is a bit chicken and egg at this point, since the precise archive is closing so the only place we have to publish the updated update-manager-core package is in the ESM archive itself.

Revision history for this message
Adam Conrad (adconrad) wrote : Please test proposed package

Hello Steve, or anyone else affected,

Accepted update-manager into precise-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/update-manager/1:0.156.14.22 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in update-manager (Ubuntu):
status: New → Invalid
Changed in update-manager (Ubuntu Precise):
status: New → Fix Committed
tags: added: verification-needed
Steve Langasek (vorlon)
description: updated
Revision history for this message
Steve Langasek (vorlon) wrote :

walked through the test case with the package in -proposed as I was writing the test case.

tags: added: verification-done
removed: verification-needed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package update-manager - 1:0.156.14.22

---------------
update-manager (1:0.156.14.22) precise; urgency=medium

  * Make ubuntu-support-status tell users about the ESM archive.
    LP: #1687105.

 -- Steve Langasek <email address hidden> Fri, 28 Apr 2017 13:32:09 -0700

Changed in update-manager (Ubuntu Precise):
status: Fix Committed → Fix Released
Revision history for this message
Steve Langasek (vorlon) wrote : Update Released

The verification of the Stable Release Update for update-manager has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

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