Ubuntu
ubiquity package

Kubuntu installer crashes when checking format box

Bug #1687637 reported by Ben Flood on 2017-05-02

152

This bug affects 25 people

	Status	Importance	Assigned to
ubiquity (Ubuntu)	Fix Released	Critical	Rik Mills
Bionic	Confirmed	Undecided	Unassigned
Disco	Fix Released	Critical	Rik Mills

Bug Description

When trying to install Kubuntu, checking the "Format" box in the installer for a partition causes this crash:

Traceback (most recent call last):
File "/usr/lib/ubiquity/ubiquity/frontend/kde_components/PartitionModel.py", line 66, in setData
item.partman_column_format_toggled(value.toBool())
AttributeError: 'int' object has no attribute 'toBool'

Choosing a partition, clicking "change" and choosing the format option in the appearing dialogue box does not cause the crash.

Result of lsb_release -rd:

Description: Ubuntu 17.04
Release: 17.04

Result of apt-cache policy ubiquity:

ubiquity:
  Installed: 17.04.9
  Candidate: 17.04.9
  Version table:
*** 17.04.9 500
        500 http://archive.ubuntu.com/ubuntu zesty/main amd64 Packages
        100 /var/lib/dpkg/status

This bug tracker only allows me to submit one attachment. /var/log/partman is attached. /var/log/syslog is attached in a comment.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: ubiquity 17.04.9
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CasperVersion: 1.380
CurrentDesktop: KDE
Date: Tue May 2 14:36:40 2017
InstallCmdLine: file=/cdrom/preseed/kubuntu.seed boot=casper maybe-ubiquity initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
LiveMediaBuild: Kubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

See original description

Tags:

Revision history for this message

Ben Flood (steelstring94) wrote on 2017-05-02:

partman Edit (288.4 KiB, text/plain)
Casper.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (6.6 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (11.8 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (107 bytes, text/plain; charset="utf-8")
UbiquityDebug.txt Edit (2.0 KiB, text/plain; charset="utf-8")
UbiquityDm.txt Edit (2.0 KiB, text/plain; charset="utf-8")
UbiquityPartman.txt Edit (288.4 KiB, text/plain; charset="utf-8")
UbiquitySyslog.txt Edit (967.3 KiB, text/plain; charset="utf-8")

Revision history for this message

Ben Flood (steelstring94) wrote on 2017-05-02:

syslog Edit (969.4 KiB, text/plain)

Attaching /var/log/syslog.

Ben Flood (steelstring94) on 2017-05-02

description:	updated
description:	updated

Revision history for this message

Ubuntu Foundations Team Bug Bot (crichton) wrote on 2017-05-02:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at https://help.ubuntu.com/community/HowToMD5SUM. You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

Changed in ubiquity (Ubuntu):
status:	New → Incomplete
tags:	added: ident-mismatch

Revision history for this message

Ben Flood (steelstring94) wrote on 2017-05-02:

Here is the MD5 sum: 82e6833e66407e50d46d3c4b77212105 kubuntu-17.04-desktop-amd64.iso

It matches up with the one listed here: http://cdimage.ubuntu.com/kubuntu/releases/zesty/release/MD5SUMS

As such I am re-opening this bug.

Changed in ubiquity (Ubuntu):
status:	Incomplete → New

Revision history for this message

Phillip Susi (psusi) wrote on 2017-05-04:

Hrm.. I am pretty sure I have seen a few bug reports like this now with 17.04 where it looks like partman is going off the rails:

ubiquity: /lib/partman/choose_partition/60partition_tree/do_option: 205: /lib/partman/choose_partition/60partition_tree/do_option: /lib/partman/active_partition/copy/choices: not found

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-08-29:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status:	New → Confirmed

Revision history for this message

Dale Trombley (buzzmandt) wrote on 2017-08-29:

This also effects i386 17.10 which failed during my testing
http://iso.qa.ubuntu.com/qatracker/milestones/381/builds/155535/testcases

Revision history for this message

Ubuntu QA Website (ubuntuqa) wrote on 2017-08-30:

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1687637

tags:

added: iso-testing

Revision history for this message

Warren (warren2016) wrote on 2018-09-16:

I'm trying to install Kubuntu 18.04 on a Chromebook (that's been running Ubuntu) and this bug is still present. When I go to click the format box the installer crashes.

Revision history for this message

Warren (warren2016) wrote on 2018-09-16:

#10

I had an older 18.04 iso on my PC which I was using. I'm going to try Kubuntu 18.04.1 to see if that works?

Revision history for this message

jarrod (outkast) wrote on 2018-10-19:

#11

a year has past and STILL the bug persists, im glad i never actually got this crap installed on my pc, im going to find a distro that actually works and fixes bugs and doesen't just confirm they exist and ignore them!

Revision history for this message

jarrod (outkast) wrote on 2018-10-19:

#12

sadly it turns out im not allowed to have another OS since its a work pc so i found a way to get around it since ubuntu doesen't want to fix it

Boot live session > open "kde partition manager"
format the drive/s you wish to use and leave them unformatted
you can now add the partitions in the installer and the drive/s are already formatted

by default it will check the box to format when you add the new partition which does not cause a problem/crash.

Jean-Baptiste Lallement (jibel) on 2018-10-20

Changed in ubiquity (Ubuntu):
importance:	Undecided → Critical

Simon Quigley (tsimonq2) on 2018-11-30

Changed in ubiquity (Ubuntu):
assignee:	nobody → Simon Quigley (tsimonq2)

Simon Quigley (tsimonq2) on 2018-11-30

Changed in ubiquity (Ubuntu):
assignee:	Simon Quigley (tsimonq2) → Rik Mills (rikmills)

Revision history for this message

Launchpad Janitor (janitor) wrote on 2019-04-08:

#14

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu Bionic):
status:	New → Confirmed

Revision history for this message

Launchpad Janitor (janitor) wrote on 2019-04-09:

#15

This bug was fixed in the package ubiquity - 19.04.9

---------------
ubiquity (19.04.9) disco; urgency=medium

  * KDE front end: PartitionModel.py - Remove code depreciated in port from
    PyQt4 to PyQt5. Fixes crash on clicking checkbox to format a partition in
    the main partitioning page. (LP: #1687637)

-- Rik Mills <email address hidden> Mon, 08 Apr 2019 14:20:35 -0400

Changed in ubiquity (Ubuntu Disco):
status:	Confirmed → Fix Released

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Kubuntu installer crashes when checking format box

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